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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black

iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
36 mo.
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
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R7,008
Equipped with a USB-C dock connector, the XUB2797HSN allows you to simplify your workspace by using a single cable to both send signal from your notebook to your monitor and power and charge the notebook from the monitor. Additionally, if your monitor is connected to the Internet with a LAN cable, y... Read More
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Stock Out Of StockNo Stock Code 4307 Brand IIYAMA Model XUB2797HSN-B2 Warranty 3 Years

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Equipped with a USB-C dock connector, the XUB2797HSN allows you to simplify your workspace by using a single cable to both send signal from your notebook to your monitor and power and charge the notebook from the monitor. Additionally, if your monitor is connected to the Internet with a LAN cable, your notebook will automatically be connected to the network as well. Thanks to a DisplayPort output you can easily extend your desktop by creating a double-monitor set-up. Supplied with a 150mm height-adjustable stand featuring pivot and swivel functions, the XUB2797HSN allows you to easily adjust the screen position to your preferences. Available also without USB-C dock: XUB2797QSU-B2 .
USB-C Dock

USB-C Dock

The dock allows you to connect your laptop with a single cable to the monitor to both make sure it is charged and connected to a wired network and signal from the laptop is sent to the monitor. A second monitor can be connected to the DisplayPort (MST) output to create a multi-monitor set-up. With additional USB-ports, your mouse, keyboard or webcam can also be connected to the monitor. All thanks to a single cable connecting your laptop* to the USB C dock in the monitor. *Functions vary depending on your laptop USB-C support.

IPS Technology

IPS displays are best known for wide viewing angles and natural, highly accurate colours. They are especially suited for colour-critical applications.
IPS Technology
Flicker-free + Blue light

Flicker-free + Blue light

The ultimate solution for the comfort and health of your eyes. Flicker-free monitors with the blue light reducer function substantially reduce the strain and fatigue caused by flickering and blue light emittance of regular monitors.

HAS (150mm) + Pivot (rotation both sides)

With a height adjustable stand you will create an ergonomic work posture and position that meets all health and safety requirements. This will not only prevent any health issues but will also increase your productivity. The pivot function allows the screen to rotate from landscape to portrait orientation. This functionality can be useful if the application requires more height than width.
HAS (150mm) + Pivot (rotation both sides)
Speakers and headphones

Speakers and headphones

Playing with friends? Use the integrated high-quality speakers. Don’t want to disturb anybody? Plug your headset into the headphone socket and turn the volume up.

How to use

Place the monitor on a stable surface or mount it using a VESA-compatible arm or bracket. Connect the display to your computer using the available video input (check the device ports) and plug in the power cable. Use the on-screen display (OSD) menu to adjust brightness, contrast, colour presets and input selection. Connect peripherals to the built-in USB 3.2 Gen 1 hub and adjust the stand height to an ergonomic position to reduce neck and eye strain. For audio, enable the integrated speakers in the operating system sound settings or connect external speakers or headphones if preferred.

Recommendations

For sustained comfortable use, position the top of the screen at or slightly below eye level and maintain an arm’s length viewing distance. Reduce eye fatigue by lowering display brightness in dim environments and enabling blue light reduction or a warm colour preset when working for extended periods. If precise colour work is required, consider hardware or software calibration and use a controlled lighting environment.

Key Highlights
  • Office work: documents, spreadsheets and web browsing
  • Home computing and multimedia playback
  • Light photo and graphic work where accurate colours and wide viewing angles are useful
  • Multi-monitor setups and shared workstations
  • General-purpose gaming and fast-paced video content
  • Display diagonal: 27"
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS
  • Display technology: LED backlight
  • Response time: 1 ms
  • Typical brightness: 300 cd/m²
  • Contrast ratio (typical): 1000:1
  • Viewing angles: 178° / 178° (H/V)
  • Matte (anti-glare) screen surface
  • Built-in speakers
  • Built-in USB hub (USB 3.2 Gen 1)
  • Height-adjustable stand and VESA mounting support
  • Screen shape: flat
  • Product colour: black
  • Energy efficiency class (SDR): E; energy consumption (SDR) per 1000 hours: 22 kWh
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cable management
Yes
Cables included
AC, HDMI, USB Type-C
Colour gamut standard
NTSC, sRGB
Compliance certificates
CE, EAC, PSE, REACH, RoHS, TÜV mark, UKCA, VCCI, WEEE
Contrast ratio (dynamic)
80000000:1
Contrast ratio (typical)
1000:1
Control panel
Power, Menu, Adjustment/Volume, Adjustment/Shortcut Menu, Input/Exit
DDC/CI
Yes
Depth
209.5 mm
Depth (with stand)
209.5 mm
Depth (without stand)
209.5 mm
Display brightness (typical)
300 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
68.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LED
DisplayPort out quantity
1
DisplayPort out version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
21.6 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Flicker-free technology
Yes
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone out
Yes
Height (with stand)
550.5 mm
Height (without stand)
400.5 mm
Height adjustment
Yes
Horizontal scan range
30 - 110 kHz
Low Blue Light technology
Yes
Manufacturer warranty
5 years (for details and eligible countries please check the Warranty section of our website)
Market positioning
Business
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
72%
Number of downstream ports
4
Number of speakers
2
Number of USB Type-C upstream ports quantity
1
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Czech, German, English, Spanish, French, Italian, Japanese, Dutch, Polish, Russian
Package depth
130 mm
Package height
427 mm
Package type
Box
Package weight
8.7 kg
Package width
679 mm
Packaging content
quick start guide, safety guide
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.311 x 0.311 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.4 W
Power consumption (typical)
22 W
Power supply type
Internal
Product colour
Black
Response time
1 ms
Response time (MPRT)
1 ms
RMS rated power
4 W
Screen shape
Flat
sRGB coverage (typical)
99%
Sustainability certificates
ErP, TCO
Swivel angle range
-60 - 60°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
5 - 23°
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
65 W
USB upstream port type
USB Type-C
User controls
picture adjust (brightness, contrast, Eco, ACR, OD, MBR, AdaptiveSync), colour settings (i-Style colour, blue light reducer, colour temp., user preset), OSD (OSD H. position, OSD V. position, OSD rotate, OSD time), language, recall, miscellanous 1 (sharp and soft, video mode adjust, opening logo, RGB range), miscellaneous 2 (USB BC, MST, USB, LED, display information, MAC address), input select, audio settings (volume, mute)
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
59.8 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
5 year(s)
Weight
6 kg
Weight (with stand)
6 kg
Width
611.5 mm
Width (with stand)
611.5 mm
Width (without stand)
611.5 mm

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PDF

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Manual

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Document

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Document

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Leaflet

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Energy label

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Price history over the last 6 months
iiyama ProLite XUB2797HSN-B2 computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Current
R7,008
Lowest
R4,169
Highest
R7,400
Change 24H
+R2,738   +64%
Week
+R1,338   +24%
Month
+R1,338   +24%

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