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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black

iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
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R10,026
+R39 Reward
The ProLite TF2415MC-B2 (23.8 inch) uses PCAP touch technology and is built into an eye-catching bezel with edge-to-edge glass. Thanks to a glass overlay covering the screen and a rugged bezel, it guarantees high durability and scratch-resistance, making it perfect for kiosk and high use public faci... Read More
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Stock 26 Code 4294 Brand IIYAMA Model TF2415MC-B2 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 26
You will be kept updated through our detailed tracking system
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The ProLite TF2415MC-B2 (23.8 inch) uses PCAP touch technology and is built into an eye-catching bezel with edge-to-edge glass. Thanks to a glass overlay covering the screen and a rugged bezel, it guarantees high durability and scratch-resistance, making it perfect for kiosk and high use public facing applications. Equipped with a foam seal finish it supports seamless integration into kiosks and provides IP65 rating resulting in dust and water resistance from the front. Landscape, portrait and face-up orientation ensures flexible mounting possibilities in almost any installation. For ease of integration, the TF2415MC-B2 can be equipped with optional external mounting brackets ( OMK2-1 ) making it an ideal solution for kiosk integrators, industrial environments, control rooms and interactive multimedia.
Touch Through-Glass

Touch Through-Glass

This through glass touch screen works right through glass and can turn glass surfaces into an interactive touch screen display. Use it on storefront windows, real estate office, in-store for POS or restaurants.

Foam Seal

A foam seal finish (8mm) around the monitor ensures seamless integration and optimal dust protection.
Foam Seal
Touch technology - Capacitive

Touch technology - Capacitive

This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.

Anti-fingerprint coating

This special Nano coating ensures a smoother touch and less resistance in the swipe. It makes the screen less static and susceptible to dirt, dust, fingerprints and it improves the clarity of the content displayed on the screen.
Anti-fingerprint coating
Open frame brackets

Open frame brackets

This open frame monitor can be equipped with optional external mounting brackets. It guarantees easy installation and makes it an ideal solution for kiosk integrators and In-store Retail.

How to use

Mount the open-frame monitor using the supplied external brackets in the desired orientation (landscape, portrait or face-up). Connect video via HDMI or VGA and ensure the unit is powered according to the manufacturer instructions. For kiosk or window installations, align the foam seal to the enclosure cut-out to maintain the IP65 front protection. The capacitive touch operates through the glass overlay; users can interact using a fingertip, a latex-gloved finger or a compatible stylus.

Recommendations

For long-term performance, avoid cleaning with abrasive materials. Use a soft, lint-free cloth with a mild, non-abrasive glass cleaner applied to the cloth (not sprayed directly onto the screen). Ensure mounting brackets and enclosure cut-outs provide sufficient ventilation and secure fastening to prevent mechanical stress on the display.

Key Highlights
  • Kiosk systems and self-service terminals
  • Retail and instore interactive displays
  • Control rooms and industrial HMIs
  • Window or glass-through touch installations (touch through-glass)
  • Screen size: 23.8" (60.45 cm)
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: VA LED
  • Brightness: 350 cd/m²
  • Contrast ratio (typical): 3000:1
  • Viewing angle: 178°/178°
  • Touch technology: PCAP capacitive (works with finger, gloved finger, stylus)
  • Front protection/ingress: IP65 (front)
  • Foam seal thickness: 8 mm
  • Mounting: open-frame brackets, VESA compatible
  • Connections: HDMI, VGA
Specifications
AC adapter included
Yes
AC adapter output voltage
12 V
Active display area (W x H)
527.04 x 296.46 mm
AMD FreeSync
No
Aspect ratio
16:9
Audio output
1
Brightness
315 cd/m²
Built-in camera
No
Built-in microphone
No
Cables included
AC, USB, HDMI, DisplayPort
Certification
CB, CE, TÜV-Bauart, CU, cULus
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CB, CE, cULus, REACH, RoHS, WEEE
Contrast ratio (typical)
3000:1
Control panel
Menu, Scroll up/ Brightness, Scroll down/ Contrast, Select, Power
Depth
42.5 mm
Depth (with stand)
42.5 mm
Depth (without stand)
42.5 mm
Display brightness
315 cd/m²
Display brightness (typical)
350 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60.5 cm
Display number of colours
16.78 million colours
Display resolution
1920 x 1080 pixels
Display technology
LED
Display viewable area (HxV)
527.04 x 296.46 mm
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
22 kWh
Energy efficiency class (SDR)
F
Energy efficiency scale
A to G
Front bezel colour
Black
Glass protection
Yes
Harmonized System (HS) code
85285210
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
Height
347 mm
Height (with stand)
347 mm
Height (without stand)
347 mm
Horizontal scan range
31.4 - 82 kHz
International Protection (IP) code
IP65
Native aspect ratio
16:9
Number of OSD languages
7
Number of simultaneous touchpoints
10
NVIDIA G-SYNC
No
OmniTapps Multitouch compatibility
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Traditional Chinese, German, English, Spanish, French, Italian, Japanese
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
0 - 40 °C
Packaging content
AC adapter, Touch Panel Driver Disk (CD-ROM), external control pad
Panel mounting interface
100 x 100 mm
Panel type
VA
Pixel pitch
0.2745 x 0.2745 mm
Placement supported
Horizontal/Vertical
Plug and Play
Yes
Power consumption (off)
0.32 W
Power consumption (standby)
1.06 W
Power consumption (typical)
24.4 W
Power supply type
External
Product colour
Black
Quick start guide
Yes
Response time
16 ms
Screen shape
Flat
Separate H/V sync
Yes
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
-20 - 60 °C
Supplied AC adapter type
Yes
Surface hardness
7H
Sustainability certificates
ErP
Touch method
stylus, finger, glove (latex)
Touch technology
Multi-touch
Touchscreen
Yes
Touchscreen technology
Projected capacitive system
Touchscreen type
Multi-user
USB Touch port
Yes
User controls
picture (contrast, brightness, H. position, V. position, phase, clock, auto adjust), advanced (color temp., sharpness), OSD (timeout, position, H. position, V. position, touch switch), option (reset, language, source select, display mode, factory)
Vertical scan range
56 - 75 Hz
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight
5.8 kg
Weight (with stand)
5.8 kg
Weight (without stand)
5.8 kg
Width
575 mm
Width (with stand)
575 mm
Width (without stand)
575 mm

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Price history over the last 6 months
iiyama ProLite TF2415MC-B2 computer monitor 60.5 cm (23.8 inch) 1920 x 1080 pixels Full HD LED Touchscreen Multi-user Black
Current
R10,026
Lowest
R9,998
Highest
R12,609
Change 24H
+R24   +0%
Week
-R69   -1%
Month
-R593   -6%

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