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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black

iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
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R13,453
+R27 Reward
The ProLite T1721MSC-B2 17” touchscreen is based on projected capacitive technology, offering optimal seamless and accurate touch response. Due to its glass overlay, it guarantees high durability, scratch-resistance and perfect picture performance. A solid and steady base supports the touchscreen wi... Read More
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Stock 20 Code 123525 Brand IIYAMA Model T1721MSC-B2 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The ProLite T1721MSC-B2 17” touchscreen is based on projected capacitive technology, offering optimal seamless and accurate touch response. Due to its glass overlay, it guarantees high durability, scratch-resistance and perfect picture performance. A solid and steady base supports the touchscreen with an adjustable stand offering up to 80 degree tilt angles. Menu buttons are located on the back of the screen which can be locked to prevent tampering and include a handy function to deactivate the touchscreen for cleaning. The ProLite T1721MSC-B2 is an incredibly powerful touch solution, perfect for instore retail purposes.
Touch technology - Capacitive

Touch technology - Capacitive

This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.

Scratch resistance

Scratch resistance is a critical requirement for touch solutions deployed in commercial, educational, and industrial environments. A protective glass overlay covering the screen provides enhanced durability, ensuring reliable touch performance over time. The touch functionality remains fully operational and unaffected.
Scratch resistance
Speakers

Speakers

This LED monitor is equipped with two stereo speakers.

IPX3

The IP code classifies and rates the degree of protection against water intrusion. IPX3 means that the monitor is protected against water sprays from various directions at angles of up to 60°.
IPX3
VESA

VESA

VESA mount compliance means you can easily mount the display to any mounting that complies with the VESA standard.
Key Highlights
  • Touchscreen 43.2 cm (17") LED TN
  • SXGA 1280 x 1024 pixels 5:4
  • 5 ms 250 cd/m² 1000:1
  • E 13 kWh 20 W
Specifications
AC adapter included
Yes
AC adapter output voltage
12 V
Active display area (W x H)
338 x 270.5 mm
AMD FreeSync
No
Backlight type
LED
Brightness
230 cd/m²
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable management
Yes
Cables included
AC, USB, HDMI
Certification
CE, RoHS support, ErP, WEEE, cULus, REACH, UKCA
Compatible operating systems
All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
Compliance certificates
CE, cULus, REACH, RoHS, UKCA, WEEE
Contrast ratio (typical)
1000:1
Control panel
Menu, Up/Left/ Auto adjustment button, Down/Right button, Return/Exit button, Power
DDC/CI
Yes
Depth
198 mm
Depth (with stand)
198 mm
Display brightness
230 cd/m²
Display brightness (peak)
230 cd/m²
Display brightness (typical)
250 cd/m²
Display diagonal
43.2 cm (17")
Display diagonal (metric)
43 cm
Display number of colours
16.7 million colours
Display resolution
1280 x 1024 pixels
Display surface
Matt
Display technology
LED
Energy consumption (SDR) per 1000 hours
13 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Front bezel colour
Black
Glass thickness
1.5 mm
HD type
SXGA
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
Headphone out
Yes
Height
364 mm
Height (with stand)
364 mm
Horizontal scan range
31.4 - 80 kHz
International Protection (IP) code
IPX3
Low Blue Light technology
Yes
Manual
Yes
Market positioning
Business
Mean time between failures (MTBF)
50000 h
Native aspect ratio
5:4
Number of OSD languages
8
Number of simultaneous touchpoints
10
Number of speakers
2
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Traditional Chinese, German, English, Spanish, French, Italian, Japanese
Package depth
172 mm
Package height
500 mm
Package weight
5.8 kg
Package width
537 mm
Packaging content
AC adapter, mylar sheet (for VESA mount)
Panel mounting interface
100 x 100 mm
Panel type
TN
Pixel pitch
0.264 x 0.264 mm
Power adapter included
Yes
Power consumption (off)
0.3 W
Power consumption (standby)
1.5 W
Power consumption (typical)
20 W
Power supply type
External
Product colour
Black
Quick start guide
Yes
Response time
5 ms
RMS rated power
4 W
Screen shape
Flat
Stand included
Yes
Surface hardness
7H
Sustainability certificates
ErP
Sustainability compliance
Yes
Tilt adjustment
Yes
Tilt angle range
10 - 70°
Touch method
stylus, finger, glove (latex)
Touch technology
Multi-touch
Touchscreen
Yes
Touchscreen technology
Projected capacitive system
Touchscreen type
Tabletop
USB ports quantity
1
USB Touch port
Yes
User controls
picture (backlight, brightness, contrast, sharpness) display (auto adjustment, H position, V position, pixel clock, phase) colour (colour temp, picture mode) input, audio (volume, mute, audio source), other (reset, OSD time, OSD H position, OSD V position, language) information
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
33.8 cm
Viewable size, vertical
27.1 cm
Viewing angle, horizontal
170°
Viewing angle, vertical
160°
Weight
4.4 kg
Weight (with stand)
4.4 kg
Width
392.5 mm
Width (with stand)
392.5 mm

Energy label

Open Energy label

Document

Open Document

Manual

Open Manual

PDF

Open PDF

Energy label

Open Energy label

Leaflet

Open Leaflet
Price history over the last 6 months
iiyama ProLite T1721MSC-B2 computer monitor 43.2 cm (17 inch) 1280 x 1024 pixels SXGA LED Touchscreen Tabletop Black
Current
R13,453
Lowest
R6,394
Highest
R13,938
Change 24H
-R485   -3%
Week
+R6,293   +88%
Month
+R7,022   +109%

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