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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro

Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
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R49,708
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The Lenovo ThinkPad X1 2-in-1 Gen 10 is a 14" hybrid laptop with a 1920 x 1200 WUXGA touchscreen, powered by an Intel Core Ultra 7 258V processor and an integrated AI engine (NPU). Configured with 32 GB of LPDDR5x memory and a 1 TB SSD, it supports Wi‑Fi 7 and 5G mobile networks and runs Windows 11 ... Read More
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Stock 15 Code 122874 Brand LENOVO Model 21NU002AGE Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The Lenovo ThinkPad X1 2-in-1 Gen 10 is a 14" hybrid laptop with a 1920 x 1200 WUXGA touchscreen, powered by an Intel Core Ultra 7 258V processor and an integrated AI engine (NPU). Configured with 32 GB of LPDDR5x memory and a 1 TB SSD, it supports Wi‑Fi 7 and 5G mobile networks and runs Windows 11 Pro in a grey chassis, offering a balance of performance, storage and connectivity for mobile professionals.

Advantages

Equipped with an Intel® V Series Core Ultra 7 processor and up to 118 TOPS AI performance, the ThinkPad X1 2-in-1 Gen 10 delivers fast multitasking and responsive handling of AI-driven applications. The combination of 32 GB LPDDR5x memory and a 1 TB SSD provides quick data access and ample local storage for documents and media. Lightweight at approximately 1.3 kg and featuring a 14" touchscreen, the device is designed for flexible use as a laptop or tablet while maintaining robust connectivity with Wi‑Fi 7 and optional 5G support.

Suitable for

  • Business professionals who need a portable workstation for data processing and AI-assisted workflows
  • Users requiring a convertible device for presentations, note-taking and on-the-go productivity
  • Remote and field workers who benefit from 5G connectivity and fast Wi‑Fi 7 wireless

Key specifications

  • Model: Lenovo ThinkPad X1 2-in-1 Gen 10 (MPN: 21NU002AGE, EAN: 0198156497215)
  • Display: 14" WUXGA touchscreen, 1920 x 1200
  • Processor: Intel Core Ultra 7 258V with integrated NPU (AI engine)
  • Memory: 32 GB LPDDR5x
  • Storage: 1 TB SSD
  • Graphics: Integrated (discrete not available)
  • Connectivity: Wi‑Fi 7, compatible with 5G mobile networks
  • Operating system: Windows 11 Pro
  • Weight: ~1.3 kg
  • Color: Grey

How to use

Use the ThinkPad X1 2-in-1 as a traditional laptop for typing and multitasking or fold it into tablet mode for touch-based tasks and presentations. Sign in to Windows 11 Pro and install required business or AI applications; the integrated NPU accelerates supported workloads without additional configuration. Connect to Wi‑Fi 7 networks or insert a compatible 5G SIM for mobile data. Store and access files on the 1 TB SSD and rely on 32 GB LPDDR5x for smooth switching between demanding apps.

Recommendations

For sustained performance when running intensive AI workloads, ensure the device is on AC power and keep system firmware and drivers up to date. Use reputable backup solutions to protect data stored on the internal SSD.
Key Highlights
  • Intel Core Ultra 7 258V, 8C (4P + 4LPE)/8T, Max Turbo up to 4.8GHz, 12MB
  • 14" WUXGA (1920x1200) IPS 500nits / Anti-smudge 100% sRGB 60Hz Low Power Touch
  • 32GB LPDDR5x-8533, MoP Memory
  • 1TB SSD M.2 2280 PCIe 5.0x4 NVMe Opal 2.0
  • Intel Arc Graphics 140V
  • Windows 11 Pro
  • Hybrid (2-in-1) Convertible (Folder) Grey
  • Intel Core Ultra 7 258V Processor cores: 8
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 32 GB LPDDR5x-SDRAM 8533 MHz
  • 1 TB SSD
  • Intel Arc Graphics 140V
  • Wi-Fi 7 (802.11be) Bluetooth 5.4 5G
  • Lithium-Ion (Li-Ion) 57 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC713
Audio system
Dolby Atmos
Battery capacity
57 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Bundled software
Intel Connectivity Performance Suite
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Colour gamut
100%
Colour name
Grey
Combo headphone/mic port
Yes
Compliance certificates
RoHS
Contrast ratio (typical)
1000:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
217.7 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Ethernet LAN
No
Fingerprint reader
Yes
Form factor
Convertible (Folder)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
GPU performance up to
64 TOPs
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.62 cm
Height (rear)
1.83 cm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
M.2 SSD size
2280 (22 x 80 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory clock speed
8533 MHz
Memory form factor
On-board
Microsoft Copilot
Yes
Mobile network connection
Yes
Mobile network generation
5G
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
47 TOPs
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 140V
Operating relative humidity (H-H)
8 - 95%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
German
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel type
IPS
Password protection
Yes
Password protection type
Power on, SSD, Supervisor
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
258V
Processor threads
8
Product colour
Grey
Product type
Hybrid (2-in-1)
RGB colour space
sRGB
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
5 - 43 °C
Stylus pen support
Yes
Sustainability certificates
ENERGY STAR, EPEAT Gold, TCO
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
115 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.3 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
312.8 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201
WWAN
Installed
WWAN controller
Quectel RM520N-GL, 5G Sub-6 GHz, with Embedded eSIM

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Price history over the last 6 months
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 7 32GB RAM 1TB SSD Windows 11 Pro
Current
R49,708
Lowest
R49,667
Highest
R55,018
Change 24H
+R42   +0%
Week
-R1,900   -4%
Month
-R2,291   -4%

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