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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Hikvision DS-2DE4215IW-DE(T5) security camera Dome IP security camera Outdoor 1920 x 1080 pixels Ceiling/wall

Hikvision DS-2DE4215IW-DE(T5) security camera Dome IP security camera Outdoor 1920 x 1080 pixels Ceiling/wall
Hikvision DS-2DE4215IW-DE(T5) security camera Dome IP security camera Outdoor 1920 x 1080 pixels Ceiling/wall
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R14,302
Hikvision DS-2DE4215IW-DE(T5) security camera Dome IP security camera Outdoor 1920 x 1080 pixels Ceiling/wall — Genuine Hikvision product supplied by DistriNode.Available with live stock, verified product data, official manufacturer warranty and B2B pricing — order online at DistriNode.... Read More
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Stock Out Of StockNo Stock Code 1538606 Brand Hikvision Model DS-2DE4215IW-DE(T5) Warranty 2 Years

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Hikvision DS-2DE4215IW-DE(T5) security camera Dome IP security camera Outdoor 1920 x 1080 pixels Ceiling/wall — Genuine Hikvision product supplied by DistriNode.

Available with live stock, verified product data, official manufacturer warranty and B2B pricing — order online at DistriNode.

Specifications
Active tampering alarm
Yes
Alarm input channels
1
Alarm input/output
Yes
Alarm output channels
1
Audio input channels
1.0 channels
Audio output channels
1.0 channels
Auto focus
Yes
Back Light Compensation (BLC)
Yes
Bit rate
32kbps - 16384kbps
Bit rate range
16 - 192 Kbit/s
Bluetooth
No
Brand
Hikvision
Browser supported
Chrome 57.0+, Firefox 52.0+, Safari 11+, IE1
Built-in HDD
No
Camera pan control
Yes
Camera shutter speed
1/30000 s
Camera tilt control
Yes
Card reader integrated
Yes
Category
Security Cameras
Client interoperability
iVMS-4200, HikCentral Pro, Hik-Connect
Compatible memory cards
MicroSDXC
Connectivity technology
Wired
Day/night mode
Yes
DC output voltage
12
Detect distance
1320 m
Diameter
16.4 cm
Digital watermark
Yes
Digital zoom
16x
Dynamic range
120 dB
EAN
6931847140441
Ethernet interface type
Fast Ethernet
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Focal length range
5 - 75 mm
Focus
Motorized/Manual
Form factor
Dome
Frame rate
30 fps
Height
290 mm
Highlight Compensation (HLC)
Yes
HTTPS encryption
Yes
Identify distance
132 m
Image quality adjustment
Sharpness
Infrared (IR) cut-off filter
Yes
Intelligent Video Surveillance (IVS) system features
Face detection
International Protection (IP) code
IP66
IP address filtering
Yes
LED type
IR
Lens viewing angle, diagonal
64.5 - 4.6°
Lens viewing angle, horizontal
57.6 - 4°
Lens viewing angle, vertical
34.4 - 2.2°
Live view
Yes
Manual
Yes
Maximum aperture number
1.6
Maximum memory card size
256 GB
Maximum resolution
1920 x 1080 pixels
Minimum illumination
0 lx
Model
DS-2DE4215IW-DE(T5)
Motion sensor
Yes
Mounting type
Ceiling/wall
MPN
DS-2DE4215IW-DE(T5)
Networking standards
IEEE 802.1x
Night vision
Yes
Night vision distance
100 m
Noise reduction
Yes
Noise reduction technology
3D noise reduction
Number of cameras
1
Number of lenses
1
Number of sensors
1
Number of simultaneous live view channels
20 channels
Number of users
32 user(s)
Observe distance
523.8 m
Operating relative humidity (H-H)
0 - 90%
Operating temperature (T-T)
-30 - 65 °C
Optical sensor size
25.4 / 2.8 mm (1 / 2.8")
Optical zoom
15x
Pan preset speed
80 °/sec
Pan range
0 - 360°
Pan speed
80 °/sec
Password protection
Yes
Placement supported
Outdoor
Power consumption (max)
24 W
Power source type
DC, PoE
Preset points
Yes
Preset programs quantity
300
Privacy masking
Yes
Product colour
White
Progressive scan
Yes
PTZ control
Yes
PTZ modes
Auto scan
Quality of Service (QoS) support
Yes
Recognize distance
264 m
Region of Interest (ROI) encoding
Yes
Reset button
Yes
Resolution
1920 x 1080
Sample rate
48 kHz
Sample rates
8 - 48 kHz
Security algorithms
EAP-MD5
Sensor type
CMOS
Signal-to-Noise Ratio (SNR)
52 dB
Size
290 mm
Supported graphics resolutions
352 x 240
Tilt angle range
-15 - 90°
Tilt speed
80 °/sec
Total megapixels
2 MP
Type
IP security camera
User access level
Administrator, Operator, User
Video compression formats
H.265
Video motion detection
Yes
Video streaming
Yes
Voice codecs
G.726
Web browser
Yes
Web-based management
Yes
Weight
2 kg
White balance
Outdoor
Wi-Fi
No
Wide Dynamic Range (WDR)
Yes
Zoom capability
Yes
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