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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED

WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED
WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED
WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED
WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED
0 reviews • Write a review
R3,920
+R13 Reward
WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED WiZ Home monitoring starter kit. Type: Smart lighting kit, Interface: Wi-Fi/Bluetooth, Product colour: White. Energy efficiency class: F, Power source type: AC, Input vo... Read More
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Stock 2 Code 302370 Brand WIZ Model 8720169075016 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED

WiZ Home monitoring starter kit. Type: Smart lighting kit, Interface: Wi-Fi/Bluetooth, Product colour: White. Energy efficiency class: F, Power source type: AC, Input voltage: 220-240 V. Cable length: 2.5 m, Width: 119 mm, Depth: 66 mm. Package width: 265 mm, Package depth: 95 mm, Package height: 202 mm. Number of hue bulb(s) included: 3 bulb(s)

Key Highlights
  • Easy installation and set-up
  • Live view
  • WiZ light integration
  • Motion and sound detection
  • Smart home integration
  • High quality at all times
  • Two-way communication through your camera
  • Smart lighting kit LED 8.5 W
  • 2200 K 806 lm 6500 K
  • Wi-Fi/Bluetooth
  • Plastic
  • White
Specifications
12NC Logistic code(s)
929003317801
AC input voltage
220 - 240 V
Built-in speaker(s)
Yes
Bulb current
65 mA
Bulb diameter
6 cm
Bulb height
12.2 cm
Bulb lifetime
25000 h
Bulb power
8.5 W
Bulb size
A60
Bulb technology
LED
Bulb type
LED
Bulb width
6 cm
Bulb(s) included
Yes
Cable length
2.5 m
Color Rendering Index (CRI)
80
Colour consistency
6SDCM
Colour consistency (SDCM)
6
Colour temperature (max)
6500 K
Colour temperature (min)
2200 K
Depth
66 mm
EAN/UPC/GTIN (packaging)
8720169075016
Effects
Yes
Energy efficiency class
F
Equivalent bulb power
60 W
Height
35 mm
Housing material
Plastic
Input voltage
220-240 V
Interface
Wi-Fi/Bluetooth
International Protection (IP) code
IP20
Light output
Full color
Luminous flux
806 lm
Material
Plastic
Motion sensor
Yes
Mounting type
Desk/Wall
Net weight
400 g
Number of accessories (max)
9999
Number of hue bulb(s) included
3 bulb(s)
Operating temperature (T-T)
0 - 40 °C
Package depth
95 mm
Package gross weight
770 g
Package height
202 mm
Package net weight
400 g
Package weight
770 g
Package width
265 mm
Power factor
0.5
Power source type
AC
PowerLED integrated
Yes
Product colour
White
Protection class
III
Rated lifetime
25000 h
Security algorithms
WPA2, WPA3
Suitable location
Children's room, Dining room, Living room
Type
Smart lighting kit
Voice control
Yes
Weight
400 g
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 4 (802.11n), 802.11b, 802.11g
Width
119 mm
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes

Leaflet

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Price history over the last 6 months
WiZ Home monitoring starter kit, Smart lighting kit, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, WPA2, WPA3, LED
Current
R3,920
Lowest
R3,695
Highest
R3,975
Change 24H
+R182   +5%
Week
+R216   +6%
Month
+R210   +6%

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