Headset EPOS SENNHEISER IMPACT SDW 5016 - UK

The EPOS | SENNHEISER IMPACT SDW 5016 is a single-sided wireless DECT headset designed for office and call-center professionals. It offers triple connectivity — PC/softphone, desk phone and mobile — and delivers clear super wideband audio across a 20–16000 Hz frequency range. With a wireless range of up to 180 metres and a lightweight supra-aural design (44 g), the headset provides mobility and comfort for extended use while maintaining a professional black appearance.

Advantages

The headset supports three wearing styles (head-band, ear-hook and neck-band) for personalized comfort and flexibility. Triple connectivity enables simultaneous linking to PC, desk phone and mobile devices so users can switch calls easily. Super wideband audio and DECT wireless technology ensure intelligible voice quality and reliable connection within a large coverage area. The low weight and supra-aural ear coupling reduce fatigue during long shifts.

Suitable for

• Office workers using softphones on a PC
• Call-centre agents handling frequent calls
• Professionals who need to switch between desk phone and mobile
• Users requiring a lightweight, single-sided headset for long shifts

Key specifications

• Brand: EPOS | SENNHEISER
• Model: IMPACT SDW 5016 (MPN 1000299, EAN 4044155211283)
• Type: Single-sided DECT wireless headset
• Frequency range: 20 – 16,000 Hz
• Wireless range: up to 180 m
• Connectivity: PC/softphone, desk phone, mobile (triple connectivity)
• Ear coupling: Supra-aural
• Wearing styles: Head-band, Ear-hook, Neck-band
• Weight: 0.044 kg
• Colour: Black

How to use

Fit the headset in the preferred wearing style (head-band, ear-hook or neck-band) and position the supra-aural earcup over the ear. Power on the base and headset, then follow the pairing procedure to connect to the PC/softphone, desk phone and mobile as required. Use the base station or headset controls to manage calls and switch between connected devices. Adjust volume and microphone position for clear voice pickup and comfortable listening.

Recommendations

For best performance, keep the base station within line of sight of the headset when possible and avoid sources of DECT interference. Charge and store the headset according to the manufacturer’s instructions to maintain battery life. Choose the wearing style that provides the most comfort for long-term use and regularly clean the earcup and microphone following EPOS | SENNHEISER care guidelines.