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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500

GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
36 mo.
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
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R22,496
+R56 Reward
GIGABYTE MO32U24 32” OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 300 cd/m², G-Sync Compatible, FreeSync Premium Pro, Display HDR True Black 500, HDMI 2.1, Displayport 1.4. Display diagonal: 80 cm (31.5"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: ... Read More
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Stock 1 Code 2527908 Brand GIGABYTE Model MO32U24 EK Warranty 3 Years

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Estimated delivery Thursday, October 8
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GIGABYTE MO32U24 32” OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 300 cd/m², G-Sync Compatible, FreeSync Premium Pro, Display HDR True Black 500, HDMI 2.1, Displayport 1.4. Display diagonal: 80 cm (31.5"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display technology: QD-OLED, Response time: 0.03 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). Built-in USB hub. VESA mounting, Height adjustment. Product colour: Black

Key Features

  • 32-inch OLED with 3840×2160 UHD Resolution – Stunning clarity with true blacks and exceptional detail for immersive visuals
  • 240Hz Refresh Rate, 0.03ms Response Time – Ultra-smooth motion with near-instant response for competitive performance
  • 10-bit Color, 99% DCI-P3 Gamut – Rich, accurate colors with smooth gradients for lifelike imagery
  • ObsidianShield Protection Film – Enhances panel durability while reducing reflections and visual distractions
  • VESA DisplayHDR True Black 500, ClearMR 13000, FreeSync Premium Pro & G-SYNC Compatible – Fluid, tear-free visuals with enhanced motion clarity and contrast
  • Ergonomic Stand – Height, tilt, swivel, and pivot adjustments for optimal comfort and flexibility
  • 80 cm (31.5") Black
  • Height adjustment 13 cm Built-in speaker(s)
  • USB upstream port type: USB Type-C HDMI HDMI version: 2.1 DisplayPorts quantity: 1 DisplayPort version: 1.4
  • Screen shape: Flat
  • Maximum refresh rate: 240 Hz Response time: 0.03 ms Response time measurement type: GTG (Gray to Gray)
  • 3840 x 2160 pixels 4K Ultra HD Panel type: OLED
  • Energy efficiency class (SDR): G
  • Warranty period: 3 year(s)
Experience the ultimate upgrade with the MO32U24. Powered by QD-OLED technology, a 240Hz refresh rate, 0.03ms response time, and tactical features, the MO32U24 delivers stunning color accuracy and boosts your competitive edge, allowing you to conquer in every gameplay.
Key Highlights
  • 32-inch OLED with 3840×2160 UHD Resolution – Stunning clarity with true blacks and exceptional detail for immersive visuals
  • 240Hz Refresh Rate, 0.03ms Response Time – Ultra-smooth motion with near-instant response for competitive performance
  • 10-bit Color, 99% DCI-P3 Gamut – Rich, accurate colors with smooth gradients for lifelike imagery
  • ObsidianShield Protection Film – Enhances panel durability while reducing reflections and visual distractions
  • VESA DisplayHDR True Black 500, ClearMR 13000, FreeSync Premium Pro & G-SYNC Compatible – Fluid, tear-free visuals with enhanced motion clarity and contrast
  • Ergonomic Stand – Height, tilt, swivel, and pivot adjustments for optimal comfort and flexibility
  • 80 cm (31.5") Black
  • Height adjustment 13 cm Built-in speaker(s)
  • USB upstream port type: USB Type-C HDMI HDMI version: 2.1 DisplayPorts quantity: 1 DisplayPort version: 1.4
  • Screen shape: Flat
  • Maximum refresh rate: 240 Hz Response time: 0.03 ms Response time measurement type: GTG (Gray to Gray)
  • 3840 x 2160 pixels 4K Ultra HD Panel type: OLED
  • Energy efficiency class (SDR): G
  • Warranty period: 3 year(s)
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
13 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Brand specific technologies
Black Equalizer, Crosshair
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DisplayPort, Power
Colour depth
10 bit
Colour gamut
99%
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1500:1
DCI-P3 coverage
99%
Depth (with stand)
240 mm
Depth (without stand)
65 mm
Display brightness (typical)
300 cd/m²
Display diagonal
80 cm (31.5")
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
QD-OLED
DisplayPort version
1.4
DisplayPorts quantity
1
DVI port
No
Energy consumption (HDR) per 1000 hours
38 kWh
Energy consumption (SDR) per 1000 hours
33 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
610 mm
Height (without stand)
545 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR True Black 500
Market positioning
Gaming
Maximum refresh rate
240 Hz
Native aspect ratio
16:9
Number of downstream ports
2
Number of speakers
2
Number of upstream ports
1
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
Yes
NVIDIA G-SYNC type
G-SYNC Compatible
On Screen Display (OSD)
Yes
Package depth
168 mm
Package height
545 mm
Package type
Box
Package weight
11.3 kg
Package width
980 mm
Panel mounting interface
100 x 100 mm
Panel type
OLED
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.1814 x 0.1814 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
38 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
Stand included
Yes
Swivel angle range
-15 - 15°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 21°
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
18 W
USB Type-C DisplayPort Alternate Mode
Yes
USB upstream port type
USB Type-C
VESA mounting
Yes
VGA (D-Sub) ports quantity
0
Viewable size, horizontal
69.9 cm
Viewable size, vertical
39.5 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
7.95 kg
Weight (without stand)
6 kg
Width (with stand)
719 mm
Width (without stand)
718 mm

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Price history over the last 6 months
GIGABYTE MO32U24 32-inch QD-OLED Gaming Monitor, 4K UHD 3840x2160, 240Hz, 0.03ms, HDMI 2.1, DisplayPort 1.4, HDR True Black 500
Current
R22,496
Lowest
R14,239
Highest
R25,754
Change 24H
+R8,213   +57%
Week
+R7,924   +54%
Month
+R6,909   +44%

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