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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Wireless optical mouse with receiver USB-C

Wireless optical mouse with receiver USB-C
Wireless optical mouse with receiver USB-C
Wireless optical mouse with receiver USB-C
Wireless optical mouse with receiver USB-C
Wireless optical mouse with receiver USB-C
Wireless optical mouse with receiver USB-C
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R215
+R1 Reward
Wireless optical mouse with receiver USB-C The Wireless optical mouse with receiver USB-C is a desktop mouse from Gembird. Highlights include depth of 115, height of 30 and operating temperature (t-t) of -5 - 45. Specifications Buttons: 4-button, Silent button switches without clicking sound Colour... Read More
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Stock 30 Code 368192 Brand GEMBIRD Model MUSW-4BSC-01 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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Wireless optical mouse with receiver USB-C

The Wireless optical mouse with receiver USB-C is a desktop mouse from Gembird. Highlights include depth of 115, height of 30 and operating temperature (t-t) of -5 - 45.

Specifications

  • Buttons: 4-button, Silent button switches without clicking sound
  • Colour of product: Black
  • Connection type: USB-C
  • Depth: 115
  • Embeeded battery: No
  • Gross depth (mm): 200.00
  • Gross height (mm): 60.00
  • Gross weight: 0.20
  • Gross width (mm): 150.00
  • Movement detection technology: N/A
  • Net weight: 0.10
  • Packing quantity: 1.00
  • Palette Qty: 960
  • Paper/Pasteboard: 80.00
  • Plastic (No PET): 20.00
  • Producer product family: Silent Optical Mouse
  • Producer product name: MUSW-4BSC-01
  • Scroll: Scroll wheel (up/down)
  • Sensors: Optical
  • Tare weight (kg): 0.10
  • Volume (m3): 0.00
  • WEE classification: CL109:5:2017-04-01
  • WEEE tax: Yes

Genuine Gembird product — MPN: MUSW-4BSC-01 · EAN: 8716309119061.

Specifications
Batteries included
No
Battery type
AA
Brand
Gembird
Button functions
DPI switch
Buttons quantity
4
Buttons type
Pressed buttons
Category
Desktop Mouse
Customizable movement resolution
Yes
Depth
115
Device interface
RF Wireless + USB Type-C
EAN
8716309119061
Form factor
Ambidextrous
Frequency band
2.4
Height
30
Model
MUSW-4BSC-01
Mouse pad included
No
Movement detection technology
Optical
Movement resolution
1600
MPN
MUSW-4BSC-01
Number of batteries supported
1
Number of movement resolution modes
3
Number of scroll wheels
1
Operating relative humidity (H-H)
10 - 80
Operating temperature (T-T)
-5 - 45
Package depth
200
Package height
60
Package type
Box
Package weight
80
Package width
150
Power consumption
15
Power source
Batteries
Product colour
Black
Product type
Networking Product
Quantity per pack
1
Receiver depth
13
Receiver height
6
Receiver included
Yes
Receiver weight
2
Receiver width
22
Rechargeable
No
Scroll type
Wheel
Scrolling directions
Vertical
Silent click
Yes
Unit Calculated Volume
0.001729
Unit Calculated Weight
0.094
Units per Shipping Box
1
User guide
Yes
Vendor Homepage
https://gembird.nl/item.aspx?id=11906
Weight
660
Width
66
Windows operating systems supported
Windows 10/Windows 7/Windows 8/Windows Vista/Windows XP
Wireless range
10
Wireless receiver interface
USB Type-C
Price history over the last 6 months
Wireless optical mouse with receiver USB-C
Current
R215
Lowest
R146
Highest
R252
Change 24H
+R68   +46%
Week
+R69   +47%
Month
+R68   +46%

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