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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Washbasin Mixer with Rectangular Spout, Black, Single-Lever, Deck-Mounted, Brass, Arnika Nero

DEANTE Washbasin Mixer with Rectangular Spout, Black, Single-Lever, Deck-Mounted, Brass, Arnika Nero
DEANTE Washbasin Mixer with Rectangular Spout, Black, Single-Lever, Deck-Mounted, Brass, Arnika Nero
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R3,721
Introducing the DEANTE Washbasin Mixer with Rectangular Spout, a perfect blend of modern design and reliable functionality. Crafted from high-quality brass with a sleek black finish, this single-lever mixer is designed for deck-mounted installation on high washbasins or countertop basins. Its rectan... Read More
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Stock Out Of Stock Code 2838399 Brand DEANTE Model BQS_C24M Warranty 2 Years

Shipping & Returns

Introducing the DEANTE Washbasin Mixer with Rectangular Spout, a perfect blend of modern design and reliable functionality. Crafted from high-quality brass with a sleek black finish, this single-lever mixer is designed for deck-mounted installation on high washbasins or countertop basins. Its rectangular spout adds a contemporary touch to any bathroom.

Advantages

This mixer offers precise water temperature and flow control thanks to its ceramic cartridge (25 mm) and single-lever operation. The water-saving aerator ensures efficient water usage without compromising performance, while the flexible connection hoses (G 3/8") simplify installation. With an acoustic group I rating (≤ 20 dB), it operates quietly, enhancing your bathroom comfort.

Suitable for

  • High washbasins and countertop basins
  • Modern and contemporary bathroom designs
  • Residential and light commercial use

Key specifications

  • Product Type: Washbasin Mixer
  • Mounting Type: Deck-mounted
  • Finish: Black (Nero)
  • Spout Type: Fixed, Rectangular
  • Mixer Type: Single-lever
  • Cartridge: Ceramic, 25 mm
  • Aerator: Water-saving
  • Connection: Flexible hoses, G 3/8"
  • Main Material: Brass
  • Flow Class: Z (4-9 l/min)
  • Acoustic Group: I (≤ 20 dB)
  • Design Series: Arnika Nero
  • Total Height: 305 mm
  • Spout Reach: 170 mm
  • Spout Height: 245 mm
  • Number of Handles: 1
  • Installation Holes: 1

Recommendations

For optimal performance, ensure your water pressure is within the recommended range. Professional installation is advised to guarantee a secure and leak-free setup. Pair with matching DEANTE accessories for a cohesive bathroom look.

Specifications
Brand
DEANTE
Category
Washbasin Mixer
Colour of product
Black
EAN
5907650869061
Material
Brass
Model
BQS_C24M
MPN
BQS_C24M
Product type
Washbasin Mixer
Type
Washbasin Mixer
Water flow control
Yes
Water temperature sensor
No
Weight
1.43 kg
Price history over the last 6 months
DEANTE Washbasin Mixer with Rectangular Spout, Black, Single-Lever, Deck-Mounted, Brass, Arnika Nero
Current
R3,721
Lowest
R3,389
Highest
R3,785
Change 24H
+R242   +7%
Week
+R250   +7%
Month
+R194   +5%

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