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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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De Buyer Mineral B Country Fry Pan 32 cm Carbon Steel

De Buyer Mineral B Country Fry Pan 32 cm Carbon Steel
De Buyer Mineral B Country Fry Pan 32 cm Carbon Steel
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R2,322
+R6 Reward
The De Buyer Mineral B Country Fry Pan 32 cm is a professional-grade carbon steel pan crafted in France. Designed for versatile cooking, it offers excellent heat retention and natural non-stick properties after proper seasoning. The riveted steel handle provides a secure grip, and the pan is compati... Read More
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Stock 20 Code 2871885 Brand DE BUYER Model 5614.32 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The De Buyer Mineral B Country Fry Pan 32 cm is a professional-grade carbon steel pan crafted in France. Designed for versatile cooking, it offers excellent heat retention and natural non-stick properties after proper seasoning. The riveted steel handle provides a secure grip, and the pan is compatible with all hob types including induction. Ideal for searing, sautéing, and frying.

Advantages

Made from high-quality carbon steel with a thickness of 2.5 mm, this pan ensures even heat distribution and superior heat retention. The natural beeswax finish protects the pan during transport and is easily removed before seasoning. The riveted handle stays cool during stovetop use and offers a comfortable grip. Oven safe up to 200°C for short periods, it allows for finishing dishes in the oven.

Suitable for

  • Home cooks and professional chefs seeking durable, high-performance cookware
  • All hob types: gas, electric, ceramic, induction, and halogen
  • Oven use up to 200°C for up to 10 minutes
  • Seasoning enthusiasts who appreciate natural non-stick surfaces

Key specifications

  • Material: Carbon Steel
  • Series: Mineral B
  • Top Diameter: 32 cm
  • Base Diameter: 23 cm
  • Pan Height: 8.5 cm
  • Overall Length (with handle): 56 cm
  • Handle Material: Riveted Steel Handle
  • Coating: Natural Beeswax Finish
  • Induction Compatible: Yes
  • Oven Safe: Yes (up to 200°C for max 10 minutes)
  • Heat Source Compatibility: All hobs (Gas, Electric, Ceramic, Induction, Halogen)
  • Country of Origin: France
  • PFOA/PTFE Free: Yes
  • Dishwasher Safe: No (Hand wash recommended)
  • Material Thickness: 2.5 mm
  • Handle Attachment: Riveted
  • Pre-seasoned: No (requires seasoning)
  • Non-stick Properties: Natural non-stick after seasoning
  • Heat Retention: Excellent

Recommendations

Before first use, wash with hot water and dry thoroughly. Apply a thin layer of oil and heat until smoking to create a natural non-stick seasoning. Avoid acidic foods and prolonged soaking. Hand wash only and dry immediately to prevent rust.

Specifications
Bottom diameter
23 cm
Brand
De Buyer
Category
Frying Pans
Country of origin
France
Diameter
32 cm
Dishwasher proof
No
EAN
3011245614324
Handles quantity
1
Height
8.5 cm
Internal coating
Natural Beeswax
Material
Carbon Steel
Model
Mineral B Country Fry Pan 32 cm
MPN
5614.32
Non-stick coating
Natural non-stick after seasoning
Product colour
Silver
Riveted handle
Yes
Shape
Round
Suitable for hob types
Gas, Electric, Ceramic, Induction, Halogen
Type
Country Fry Pan
Weight
3.15 kg
Price history over the last 6 months
De Buyer Mineral B Country Fry Pan 32 cm Carbon Steel
Current
R2,322
Lowest
R1,777
Highest
R2,428
Change 24H
+R529   +29%
Week
+R545   +31%
Month
+R532   +30%

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