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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1

Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
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R1,005
+R3 Reward
This 6-in-1 Docking Station expands your device’s USB Type-C functionality with HDMI, USB-C PD, USB-C (10Gbps), USB-A (10Gbps), and RJ45 ports. It’s an ideal solution for MacBooks or Windows laptops with built-in wireless connectivity but no Ethernet port. Featuring a Gigabit Ethernet connection, it... Read More
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Stock 5 Code 1394849 Brand CONCEPTRONIC Model DONN29G Warranty 2 Years

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This 6-in-1 Docking Station expands your device’s USB Type-C functionality with HDMI, USB-C PD, USB-C (10Gbps), USB-A (10Gbps), and RJ45 ports. It’s an ideal solution for MacBooks or Windows laptops with built-in wireless connectivity but no Ethernet port. Featuring a Gigabit Ethernet connection, it ensures fast and reliable wired network access. Additionally, the docking station supports up to 140W power delivery for compatible laptops or tablets with USB-C PD 3.1 support.

The docking station enables USB-C-compatible laptops, tablets, or smartphones to connect to an HDMI-enabled display, delivering stunning 4K Ultra HD resolution at a 60Hz refresh rate. With data transfer speeds of up to 10Gbps, it ensures stable and efficient performance, making it ideal for home entertainment, office presentations, and classroom teaching.

Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1. Connectivity technology: Wired, Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type-C, USB Power Delivery up to: 140 W. Ethernet LAN data rates: 10,100,1000 Mbit/s, Networking standards: IEEE 802.3ab. Product colour: Grey, Data transfer rate: 10 Gbit/s, Housing material: Aluminium. Power source type: USB, USB cable length: 0.25 m. Windows operating systems supported: Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10..., Mac operating systems supported: Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High..., Mobile operating systems supported: Android 10.0, Android 11.0, Android 12.0, Android 13.0, Android 14.0, Android 5.0, Android 5.1,...

Key Highlights
  • 6-in-1 USB-C to HDMI/USB-C PD/USB-A (10Gbps)/USB-C (10Gbps)/GbE multiport adapter
  • Supports HDMI resolutions up to 4K 60Hz
  • Supports USB Power Delivery (PD) 3.1 up to 140W
  • Provides a Gigabit Ethernet port with speeds up to 1000Mbps
  • Supports Wake-on-LAN feature to startup computers remotely
  • USB 3.2 Gen 2 SuperSpeed (10Gb/s)
  • Multi-platform support: Windows, macOS, ChromeOS, Linux, Android, iOS
  • Simple Plug and Play installation
  • Cable length: 25cm
  • Aluminum casing for heat dissipation
  • Wired
  • Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type-C
  • USB Power Delivery (USB PD)
  • Ethernet LAN 10,100,1000 Mbit/s Wake-on-LAN ready
  • Plug and Play
Specifications
Card reader integrated
No
Compliance certificates
CE, RoHS
Connectivity technology
Wired
Country of origin
China
Data transfer rate
10 Gbit/s
Depth
32.5 mm
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Harmonized System (HS) code
8471800000
HDMI ports quantity
1
HDMI version
2.0
Headphone outputs
0
Height
14 mm
Host interface
USB 3.2 Gen 2 (3.1 Gen 2) Type-C
Housing material
Aluminium
Mac operating systems supported
Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.7.5 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura, Mac OS X 14.0 Sonoma
Master (outer) case gross weight
8.8 kg
Master (outer) case height
195 mm
Master (outer) case length
395 mm
Master (outer) case width
460 mm
Master (outer) cases per pallet
32 pc(s)
Microphone in
No
Mobile operating systems supported
Android 10.0, Android 11.0, Android 12.0, Android 13.0, Android 14.0, Android 5.0, Android 5.1, Android 6.0, Android 7.0, Android 7.1, Android 7.1.2, Android 8.0, Android 8.1, Android 9.0
Networking standards
IEEE 802.3ab
Operating temperature (T-T)
0 - 45 °C
Package depth
23 mm
Package height
75 mm
Package weight
80 g
Package width
173 mm
Pallet gross height
171.2 cm
Pallet gross length
80 cm
Pallet gross width
120 cm
Plug and Play
Yes
Power source type
USB
Product colour
Grey
Products per master (outer) case
100 pc(s)
Quick start guide
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB cable length
0.25 m
USB Power Delivery (USB PD)
Yes
USB Power Delivery revision
3.1
USB Power Delivery up to
140 W
Wake-on-LAN ready
Yes
Weight
60 g
Width
131.5 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 IoT Enterprise, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 Enterprise, Windows 11 Enterprise x64, Windows 11 Home, Windows 11 Pro, Windows 11 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista x64, Windows XP, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

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Price history over the last 6 months
Conceptronic DONN29G 6-in-1 USB 3.2 Gen 2 Docking Station, 4K60Hz HDMI, USB-A 10Gbps x 2, USB-C 10Gbps, GbE LAN, 140W USB PD 3.1
Current
R1,005
Lowest
R944
Highest
R1,100
Change 24H
+R10   +1%
Week
+R33   +3%
Month
+R27   +3%

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