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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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BlackYak Castana Men's Softshell Jacket - Iron Gate, Size M

BlackYak Castana Men's Softshell Jacket - Iron Gate, Size M
BlackYak Castana Men's Softshell Jacket - Iron Gate, Size M
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R3,246
+R7 Reward
The BlackYak Castana Softshell Jacket is a high-performance men's jacket designed for mountaineering, hiking, trekking, and climbing. Crafted with Schoeller® Dryskin fabric, it offers exceptional breathability, 4-way stretch, and reliable weather protection. The DWR finish repels light rain and snow... Read More
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Stock 5 Code 2901420 Model 147925 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
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The BlackYak Castana Softshell Jacket is a high-performance men's jacket designed for mountaineering, hiking, trekking, and climbing. Crafted with Schoeller® Dryskin fabric, it offers exceptional breathability, 4-way stretch, and reliable weather protection. The DWR finish repels light rain and snow, while the wind-resistant construction keeps you comfortable in challenging conditions.

Advantages

This jacket combines durability, flexibility, and weather resistance. The athletic fit allows for full range of motion, and the helmet-compatible hood provides added protection. YKK® zippers ensure long-lasting performance, and the adjustable drawcord hem and elasticated cuffs seal out the elements.

Suitable for

  • Mountaineering
  • Hiking
  • Trekking
  • Climbing
  • Outdoor activities in variable weather

Key specifications

  • Product Type: Softshell Jacket
  • Gender: Men's
  • Main Fabric: Schoeller® Dryskin
  • Fabric Composition: 93% Polyamide, 7% Elastane
  • Water Resistance: DWR finish
  • Wind Resistance: Highly wind-resistant
  • Breathability: High
  • Stretch: 4-way stretch
  • Hood: Adjustable, helmet-compatible
  • Pockets: 2 zippered hand pockets, 1 zippered chest pocket
  • Zippers: YKK®
  • Cuffs: Elasticated
  • Hem: Adjustable drawcord
  • Fit: Athletic
  • Color: Iron Gate
  • Size: M
  • PFC-Free: Yes

Recommendations

For optimal performance, layer this softshell over a base layer and under a hardshell in extreme conditions. Machine wash cold, do not bleach, tumble dry low.

Specifications
Brand
BlackYak
Category
Softshell Jacket
EAN
4251504619014
Model
Castana
MPN
147925
Product colour
Iron Gate
Product type
Softshell Jacket
Weight
1 kg
Price history over the last 6 months
BlackYak Castana Men's Softshell Jacket - Iron Gate, Size M
Current
R3,246
Lowest
R2,081
Highest
R3,246
Change 24H
+R1,137   +54%
Week
+R1,155   +55%
Month
+R1,143   +54%

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