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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver

Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
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R3,614
+R9 Reward
For your kitchen and your ideal coffee, the 1381 coffee machine is your ally to indulge in an intense break with taste and elegance. The slim and compact design makes it unique for every kitchen: only 14 cm in width that adapt to any corner of the kitchen, without sacrificing space for other applian... Read More
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Stock 1 Code 2409216 Brand ARIETE Model 00M138110AR0 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, November 3
You will be kept updated through our detailed tracking system
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For your kitchen and your ideal coffee, the 1381 coffee machine is your ally to indulge in an intense break with taste and elegance. The slim and compact design makes it unique for every kitchen: only 14 cm in width that adapt to any corner of the kitchen, without sacrificing space for other appliances.For short moments of pause, prepare a coffee with an intense flavor thanks to the 15 pressure bars to obtain a perfect delivery of both the ground coffee and the pod, but also for a rich breakfast to which you can add a creamy cappuccino thanks to the Maxi-Cappuccino device. Choose your drink and adjust the height of the drip tray according to the cup you prefer.Thanks to the pressure gauge you will always be able to understand if the parameters of water, quantity of coffee and degree of grinding are in equilibrium and balanced with each other to always guarantee you the best possible espresso.For those who love delicate flavors, the 1381 machine has a hot water dispenser to prepare teas, infusions and herbal teas of your favorite flavors.

Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver. Product type: Espresso machine, Coffee maker type: Manual, Water tank capacity: 1.1 L, Coffee input type: Ground coffee, Coffee pod, Reservoir for brewed coffee: Cup, Capacity in cups: 2 cups. Display type: Analog. Power: 1300 W. Product colour: Silver

Key Highlights
  • Countertop Manual Espresso machine 1.1 L
  • Ground coffee, Coffee pod
  • 2 cups 15 bar
  • Hot water system Built-in display
  • Coffee making Espresso making Cappuccino making
  • 1300 W
  • Silver
Specifications
Adjustable coffee spout height
No
Adjustable coffee spout width
No
Adjustable coffee strength
No
Adjustable drip tray
Yes
Adjustable steam
Yes
Adjustable water quantity
Yes
Anti-scale system
Yes
Appliance placement
Countertop
Auto power off
Yes
Auto power off after (max)
25 min
Built-in display
Yes
Built-in grinder
No
Built-in light
No
Built-in milk frother
Yes
Buzzer
No
Capacity in cups
2 cups
Cappuccino making
Yes
Clock function
No
Coffee capsule/pod system
Easy Serving Espresso pod (E.S.E.)
Coffee input type
Ground coffee, Coffee pod
Coffee maker type
Manual
Coffee making
Yes
Control type
Rotary
Depth
340 mm
Descaling function
No
Display type
Analog
Espresso making
Yes
Height
290 mm
Hot water system
Yes
Housing material
Metal
Master (outer) case gross weight
5.72 kg
Maximum operating pressure
15 bar
Measuring cup
Yes
Multi beverage
Yes
Non-slip feet
Yes
Package weight
4130 kg
Power
1300 W
Product colour
Silver
Product type
Espresso machine
Products per intermodal container (20ft)
1010 pc(s)
Products per intermodal container (40ft)
2073 pc(s)
Products per intermodal container (40ft, HC)
2266 pc(s)
Products per master (outer) case
1 pc(s)
Products per pallet
48 pc(s)
Programmable auto power off
Yes
Removable brewing group
Yes
Removable drip tray
Yes
Removable water tank
Yes
Reservoir for brewed coffee
Cup
Self-cleaning
No
Steam pipe
Yes
Tea making
Yes
Timer
No
Warranty period
2 year(s)
Water level indicator
Yes
Water tank capacity
1.1 L
Weight
3.85 kg
Width
140 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Ariete 1381 Coffee machine with pressure gauge, compatible with ground coffee and ESE pods, 1300 W, 1.1 L capacity, 15 bar pressure, ½ cup filter, Cappuccino device, Silver
Current
R3,614
Lowest
R2,553
Highest
R3,614
Change 24H
+R1,046   +41%
Week
+R1,026   +40%
Month
+R984   +37%

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