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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L

Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
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R9,768
+R28 Reward
Philips EP2331/10, Espresso machine, 1.8 L, Coffee beans, Built-in grinder, 1500 W, Grey Philips EP2331/10. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.8 L, Coffee input type: Coffee beans, Reservoir for brewed coffee: Cup, Number of spouts: 2, Built-in gri... Read More
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Stock 28 Code 28788 Brand PHILIPS Model EP2331/10 Warranty 2 Years

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Estimated delivery Monday, October 19
You will be kept updated through our detailed tracking system
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Philips EP2331/10, Espresso machine, 1.8 L, Coffee beans, Built-in grinder, 1500 W, Grey

Philips EP2331/10. Product type: Espresso machine, Coffee maker type: Fully-auto, Water tank capacity: 1.8 L, Coffee input type: Coffee beans, Reservoir for brewed coffee: Cup, Number of spouts: 2, Built-in grinder. Display type: TFT. Power: 1500 W. Product colour: Grey

Key Highlights
  • Countertop Fully-auto Espresso machine 1.8 L
  • Coffee beans
  • 15 bar
  • Built-in grinder Adjustable coffee strength Hot water system Built-in display
  • Coffee making Espresso making Cappuccino making
  • 1500 W
  • Grey
Specifications
AC input frequency
50 Hz
AC input voltage
230 V
Adjustable coffee strength
Yes
Appliance placement
Countertop
Auto power off
Yes
Auto power off after (max)
30 min
Built-in display
Yes
Built-in grinder
Yes
Built-in milk frother
Yes
Calc-clean function
Yes
Cappuccino making
Yes
Certification
EN 50564:2011
Coffee beans capacity
275 g
Coffee input type
Coffee beans
Coffee maker type
Fully-auto
Coffee making
Yes
Colour display
Yes
Control type
Touch
Country of origin
Romania
Dangerous goods
No
Depth
433 mm
Dishwasher-proof parts
Yes
Display type
TFT
Energy efficiency class
A
Espresso making
Yes
Filter compatibility
AquaClean
Grinder type
Ceramic grinder
Height
371 mm
Hot water system
Yes
Housing material
Metal, Plastic
Maximum operating pressure
15 bar
Milk tank
Yes
Multi beverage
Yes
Number of grinder settings
12
Number of programs
3
Number of spouts
2
Number of user profiles
0
Package depth
493 mm
Package height
475 mm
Package weight
9.5 kg
Package width
289 mm
Packaging content
AquaClean filter
Power
1500 W
Power consumption (standby)
0.2 W
Product colour
Grey
Product type
Espresso machine
Quantity per pack
1 pc(s)
Recyclable packaging material
95%
Recycled paper manual
Yes
Removable drip tray
Yes
Removable water tank
Yes
Reservoir for brewed coffee
Cup
Spoon included
Yes
Standby function
No
Two cups at once
Yes
Warranty period
2 year(s)
Water tank capacity
1.8 L
Weight
7.5 kg
Wi-Fi
No
Width
246 mm

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Price history over the last 6 months
Philips EP2331/10 coffee maker Fully-auto Espresso machine 1.8 L
Current
R9,768
Lowest
R5,853
Highest
R9,768
Change 24H
+R2,570   +36%
Week
+R2,648   +37%
Month
+R3,086   +46%

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