Alcatel OTBE VIRTUALIZATION

Alcatel OTBE Virtualization delivers a complete unified communications and contact center platform as a virtual appliance, enabling small and medium enterprises to deploy enterprise-grade telephony, messaging, presence, and call routing on their existing VMware or Hyper-V infrastructure. By eliminating dedicated hardware, this software license reduces capital expenditure and simplifies management while providing the full feature set of Alcatel-Lucent OmniTouch Business Edition.

Advantages

Virtualizing OTBE consolidates voice and collaboration services onto a single server, lowering energy consumption and physical footprint. The solution supports N+1 redundancy for critical services, ensuring high availability. Web-based administration and integration with CRM, LDAP, and Microsoft Exchange streamline operations and enhance user productivity. Security is enforced through TLS/SRTP encryption and robust authentication mechanisms.

Suitable for

• Small to medium enterprises seeking a cost-effective UC solution
• Branch offices requiring local call control with centralized management
• Organizations with existing virtualized data centers (VMware vSphere or Microsoft Hyper-V)
• Businesses needing integrated contact center capabilities such as agent management and call routing

Key specifications

• Product type: Software license / virtual appliance
• Platform: Alcatel-Lucent OmniTouch Business Edition (OTBE)
• Deployment: VMware vSphere, Microsoft Hyper-V
• Minimum resources: 4 vCPU, 8 GB vRAM, 100 GB storage
• Supported protocols: SIP, H.323 (legacy), RTP, SRTP
• Key features: IP telephony, unified messaging, presence, conferencing, call routing, agent management
• Integration: CRM, LDAP, Microsoft Exchange
• Management: Web-based administration portal
• Security: TLS/SRTP encryption, user authentication, access control
• High availability: N+1 redundancy options
• License model: Per-user or per-concurrent-session (SKU dependent)

Recommendations

For organizations leveraging virtualization, Alcatel OTBE Virtualization offers a flexible and scalable path to unified communications. Verify license quantities and support terms with your Alcatel-Lucent partner to align with your user count and redundancy requirements.