Alcatel Lucent OXO Connect Smart Call Routing

The Alcatel Lucent OXO Connect Smart Call Routing is a powerful IP Communication Server designed for small to medium businesses (SMBs) seeking a reliable and feature-rich telephony solution. This on-premise appliance integrates advanced call routing, unified communications, and mobility features to enhance business productivity and customer interactions.

Advantages

With support for up to 300 users and 80 SIP trunks, the OXO Connect Smart Call Routing offers scalable communication capabilities. Its modular architecture allows for license-based expansion, ensuring the system grows with your business. The integrated firewall and SIP security provide robust protection, while the web-based GUI simplifies management.

Suitable for

• Small to medium businesses needing a professional IP-PBX
• Companies requiring smart call routing and auto-attendant
• Organizations looking for unified communications with presence, instant messaging, and video via Rainbow integration
• Businesses that need mobility solutions including mobile client and DECT handset support

Key specifications

• System Type: IP Communication Server / IP-PBX
• Max Users/Extensions: Up to 300
• IP Trunks Capacity: Up to 80 SIP Trunks
• Analog/Digital Trunks: T0/T2 (ISDN), FXO (Analog)
• Extension Support: IP, SIP, Analog (FXS), DECT
• Core Features: Smart Call Routing, Voicemail, Auto-Attendant, Conferencing
• UC Features: Presence, Instant Messaging, Video (via Rainbow)
• Mobility: Mobile client (Rainbow), DECT handsets
• Call Center: Basic ACD, Reporting (license-dependent)
• Management: Web-based GUI
• Security: SIP security, Integrated Firewall, VPN support
• Deployment: On-premise Appliance
• Scalability: Modular architecture, License-based expansion
• Integration: Open interfaces for CRM/business applications
• Protocols: SIP, RTP, SRTP
• Voice Codecs: G.711, G.729, G.722
• Power Supply: Internal AC Power Supply
• Energy Efficiency: Eco-friendly design
• Redundancy: Optional power supply redundancy

Recommendations

The Alcatel Lucent OXO Connect Smart Call Routing is an ideal choice for SMBs that require a dependable and scalable communication platform. Its comprehensive feature set, including smart call routing and UC capabilities, ensures efficient business operations and improved customer service.