Wired Noise-Cancelling Headset Jabra CONTROL IP MS GLOBAL 8011-239 — single-ear, inline controls

The Wired Noise-Cancelling Headset Jabra CONTROL IP MS GLOBAL 8011-239 — single-ear, inline controls is a professional communication headset designed for clear voice transmission in busy work environments. Its single-ear design leaves one ear free to maintain awareness of surroundings while delivering focused audio to the other ear. The integrated noise-cancelling microphone reduces background noise to improve call clarity, and inline controls provide convenient call handling and volume adjustment without reaching for the device.

Advantages

This headset offers reliable wired connectivity for consistent audio performance and low latency. The noise-cancelling microphone improves speech intelligibility in open offices and contact centres. The single-ear configuration supports situational awareness while enabling hands-free communication. Inline controls simplify call management and volume changes, and the construction is aimed at durability for frequent daily use.

Suitable for

• Contact centres and customer support teams
• Office environments with shared or open-plan layouts
• Remote working where clear voice pickup is needed
• Reception desks and front-desk telephony
• Environments requiring one-ear monitoring while on calls

Key specifications

• Single-ear, over-the-ear wearing style
• Wired connection for stable audio and minimal latency
• Noise-cancelling microphone for reduced background noise
• Inline controls for answer/end call and volume adjustment
• Designed for professional, all-day usage

How to use

Place the earcup over the preferred ear and position the adjustable boom microphone near the mouth for optimal pickup, typically 1–2 cm from the corner of the mouth. Connect the headset to the appropriate audio port or USB adapter as required by your phone or PC. Use the inline controls to answer and end calls and to adjust the volume. For best results, ensure the microphone windscreen is oriented towards the speaker and avoid covering the microphone with clothing or other objects.

Recommendations

For consistent call quality, position the boom so the microphone is stable but not touching the lips; keep the microphone clean and dry, and store the headset in a protective place when not in use. In noisy environments, combine the headset with appropriate desk noise-reduction practices and adjust computer audio settings to prioritise the headset as the main input/output device.