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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black

Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
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R879
+R2 Reward
Clear Sound for Modern DevicesDesigned for today’s USB-C world, the Verbatim TruSound Headset delivers seamless audio connectivity across smartphones, tablets, laptops, and USB-C enabled devices. With its clear and balanced sound profile, it enhances everything from video calls and virtual meetings ... Read More
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Stock 4 Code 2389426 Brand VERBATIM Model 30198 Warranty 2 Years

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Estimated delivery Friday, October 30
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Clear Sound for Modern Devices
Designed for today’s USB-C world, the Verbatim TruSound Headset delivers seamless audio connectivity across smartphones, tablets, laptops, and USB-C enabled devices. With its clear and balanced sound profile, it enhances everything from video calls and virtual meetings to music streaming and media playback. The integrated microphone ensures your voice is heard clearly, making it an ideal companion for both work and leisure.

Comfort That Lasts All Day
Built with convenience and comfort in mind, the TruSound Headset features cushioned on-ear pads and an adjustable headband to ensure a comfortable fit for extended use. Its lightweight structure reduces fatigue, while its durable construction offers long-lasting performance. Whether you’re participating in long meetings, attending online classes, or enjoying extended gaming sessions, the headset remains pleasant to wear throughout the day.

Designed for Everyday Use
The TruSound Headset is crafted for modern lifestyles, adapting effortlessly to a wide range of activities. Its robust yet lightweight design makes it easy to carry, while the integrated in-line controls allow quick access to play, pause, and call functions. Whether you’re working remotely or relaxing with your favourite content, the TruSound USB-C Headset provides a reliable and enjoyable listening experience.

Verbatim TruSound USB-C Headset. Product type: Headset. Connectivity technology: Wired. Recommended usage: Music/Everyday. Headphone frequency: 20 - 20000 Hz. Cable length: 1.5 m. Weight: 200.9 g. Product colour: Black

Key Highlights
  • USB-C® plug-and-play connection for smartphones, tablets, laptops, and other USB-C compatible devices
  • Enjoy clear, balanced sound for music, videos, and calls
  • 40 mm drive unit for balanced, immersive sound
  • Soft, padded ear cups and an adjustable headband provide comfort during extended use
  • Integrated in-Line controls: Manage music playback and calls conveniently with a built-in microphone and control button
  • Durable, lightweight design
  • 1.5 m USB-C cable
  • Ideal for remote work, online classes, casual gaming, and entertainment
  • Black Music/Everyday Head-band Headset
  • Wired USB connectivity
  • Circumaural 20 - 20000 Hz 32 Ω 94 dB
  • Microphone type: Built-in
Specifications
AC adapter included
No
Adjustable headband
Yes
Cable colour
Black
Cable length
1.5 m
Connectivity technology
Wired
Control type
Buttons
Control unit type
In-line control unit
Depth
170 mm
Detachable cable
No
Driver unit
4 cm
Ear coupling
Circumaural
Ear pad material
Polyurethane (PU)
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
94 dB
Headset type
Binaural
Height
185 mm
Housing material
Acrylonitrile butadiene styrene (ABS)
Impedance
32 Ω
Input current (earpieces)
0.5 A
Input voltage (earpieces)
6 V
Mac operating systems supported
MacOS
Market segment
Consumer
Maximum input power
50 mW
Microphone type
Built-in
Mobile operating systems supported
Android
Operating keys
Play/Pause, Answer/end call
Package type
Hanging box
Product colour
Black
Product type
Headset
Products per master (outer) case
20 pc(s)
Products per pallet
240 pc(s)
Products per shipping (inner) case
10 pc(s)
Quick start guide
Yes
Recommended usage
Music/Everyday
USB connectivity
Yes
USB connector
USB Type-C
USB Type-C charging port
No
Wearing style
Head-band
Weight
200.9 g
Width
80 mm
Windows operating systems supported
Yes

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Price history over the last 6 months
Verbatim TruSound USB-C Headset, Wired, Music/Everyday, 20 - 20000 Hz, 200.9 g, Headset, Black
Current
R879
Lowest
R633
Highest
R915
Change 24H
+R95   +12%
Week
+R198   +29%
Month
+R221   +34%

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