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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White

UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
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R8,580
+R30 Reward
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White The Ubiquiti UVC-AI-Turret-W is a high-quality IP camera designed to monitor outdoor areas of buildings using 4K technology. With a combination of AI, PoE , built-in microphone and built-in IR LEDs, the device provides high-quality video monit... Read More
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Stock 111 Code 129064 Brand UBIQUITI Model UVC-AI-Turret-W Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White

The Ubiquiti UVC-AI-Turret-W is a high-quality IP camera designed to monitor outdoor areas of buildings using 4K technology. With a combination of AI, PoE , built-in microphone and built-in IR LEDs, the device provides high-quality video monitoring, even in harsh lighting conditions. UniFi Protect makes it easy to manage the camera and provides full monitoring control, allowing users to safely observe the space from anywhere.

Specifications

  • Height: 111 mm
  • Operating temperature (T-T): -30 - 50 °C
  • Product colour: White
  • Weight: 990 g
  • Compliance certificates: CE, Federal Communications Commission (FCC), Industry Canada (IC)
  • Operating relative humidity (H-H): 10 - 90%
  • Diameter: 11.8 cm
  • Type: IP security camera
  • Housing material: Aluminium, Polycarbonate (PC)
  • Maximum resolution: 3840 x 2160 pixels
  • Form factor: Turret
  • Ethernet LAN: Yes
  • Power consumption (max): 20 W
  • Mobile operating systems supported: Android, iOS
  • Card reader integrated: Yes
  • Built-in processor: Yes
  • Ethernet LAN (RJ-45) ports: 1
  • Supported video modes: 2160p
  • Mounting kit: Yes
  • Smartphone/tablet remote support: Yes

Genuine Ubiquiti product — MPN: UVC-AI-Turret-W · EAN: 810084698457.

Key Highlights
  • 4K (8MP) video resolution
  • Ultra-wide viewing angle (109.9°)
  • 40 m (131 ft) IR night vision
  • Advanced AI: Face and license plate recognition
  • Integrated LED spotlight for color night vision
  • Far-field microphone array for two-way audio
  • Micro SD card support for edge recording
  • Connect and power using PoE+
  • Weatherproof (outdoor exposed)
Specifications
Angle of rotation
360°
Audio system
2-way
Built-in light
Yes
Built-in microphone
Yes
Built-in processor
Yes
Built-in speaker(s)
Yes
Cable length
0.3 m
Camera pan control
Yes
Camera tilt control
Yes
Card reader integrated
Yes
Compatible memory cards
MicroSD (TransFlash)
Compliance certificates
CE, Federal Communications Commission (FCC), Industry Canada (IC)
Connectivity technology
Wired
DC output voltage
42.5, 57
Diameter
11.8 cm
Ethernet interface type
Gigabit Ethernet
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Form factor
Turret
Frame rate
30 fps
Height
111 mm
Housing material
Aluminium, Polycarbonate (PC)
IK code
IK08
Image quality adjustment
Brightness, Colour depth, Contrast, DNR, Sharpness, HDR
Infrared (IR) cut-off filter
Yes
International Protection (IP) code
IP66
LED indicators
Yes
LED type
IR
Lens viewing angle, diagonal
134.1°
Lens viewing angle, horizontal
109.9°
Lens viewing angle, vertical
56.7°
License plate recognition
Yes
Light sensor
Yes
Luminous flux
400 lm
Maximum resolution
3840 x 2160 pixels
Mobile operating systems supported
Android, iOS
Mounting kit
Yes
Mounting type
Ceiling/wall
Night vision
Yes
Night vision distance
40 m
Number of cameras
1
Number of lenses
1
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
-30 - 50 °C
Optical sensor size
25.4 / 1.8 mm (1 / 1.8")
Pan range
0 - 360°
Placement supported
Indoor & outdoor
Power consumption (max)
20 W
Power source type
DC, PoE
Privacy masking
Yes
Processor model
ARM Cortex-A53
Product colour
White
Protection features
Vandal proof
PTZ control
Yes
Remote viewing
Yes
Reset button
Yes
Screws included
Yes
Smartphone/tablet remote support
Yes
Supported video modes
2160p
Text caption overlay
Yes
Tilt angle range
0 - 70°
Total megapixels
8 MP
Type
IP security camera
Weatherproof
Yes
Web-based management
Yes
Weight
990 g

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Price history over the last 6 months
UBIQUITI NETWORKS Uvc-ai-turret Unifi Video Camera White
Current
R8,580
Lowest
R7,294
Highest
R8,598
Change 24H
+R733   +9%
Week
+R806   +10%
Month
+R1,166   +16%

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