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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Trust LYRA Bluetooth Wireless On-Ear Headphones with Microphone, Black

Trust LYRA Bluetooth Wireless On-Ear Headphones with Microphone, Black
Trust LYRA Bluetooth Wireless On-Ear Headphones with Microphone, Black
0 reviews • Write a review
R504
Experience the freedom of wireless audio with the Trust LYRA Bluetooth Wireless On-Ear Headphones. Designed for everyday use, these headphones deliver rich sound with deep bass and clear highs, making them perfect for music, calls, and more. The built-in omnidirectional microphone ensures crystal-cl... Read More
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Stock Out Of StockNo Stock Code 2859626 Brand TRUST Model 24846 Warranty 2 Years

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Experience the freedom of wireless audio with the Trust LYRA Bluetooth Wireless On-Ear Headphones. Designed for everyday use, these headphones deliver rich sound with deep bass and clear highs, making them perfect for music, calls, and more. The built-in omnidirectional microphone ensures crystal-clear conversations, while the intuitive on-ear controls let you manage volume, playback, and calls effortlessly.

Advantages

Enjoy up to 20 hours of continuous playback on a single charge, with a quick 2-hour recharge via USB-C. The lightweight, foldable design with an adjustable headband ensures a comfortable fit for extended listening sessions. Bluetooth 5.0 provides a stable wireless connection up to 10 meters, and voice assistant support (Siri, Google Assistant) adds hands-free convenience.

Suitable for

  • Music lovers seeking wireless freedom
  • Professionals needing a reliable headset for calls
  • Travelers who value portability and long battery life

Key specifications

  • Connectivity: Bluetooth 5.0, wireless range 10 m
  • Driver size: 40 mm, frequency response: 20 Hz - 20 kHz
  • Impedance: 32 Ohm, sensitivity: 102 dB
  • Microphone: Built-in, omnidirectional
  • Battery life: Up to 20 hours playback, charging time: approx. 2 hours
  • Charging interface: USB-C
  • Controls: On-ear (volume, play/pause, track, call)
  • Voice assistant support: Yes (Siri, Google Assistant)
  • Design: Foldable, adjustable headband
  • Colour: Black
  • Cable included: USB-C charging cable

Recommendations

For optimal performance, fully charge the headphones before first use. Keep the USB-C cable handy for recharging. Pair with your device via Bluetooth for a seamless wireless experience.

Key Highlights
  • Office
  • RF Wireless + Bluetooth Scissor key switch
  • AZERTY French
  • Mini
  • Adjustable keyboard height
  • Mouse included
  • Black
  • 2 pc(s)
Specifications
Audio formats supported
SBC
Auto power off
No
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Bluetooth version
5.0
Brand
Trust
Cables included
USB-C charging cable
Category
Headphones
Certification
CE
Control type
On-ear buttons
EAN
8713439248463
Fast charging
No
Housing material
Plastic
LED indicators
Yes
Material
Plastic, metal
Model
LYRA
MPN
24846
Noise reduction
No
On/off switch
Yes
Product colour
Black
Product type
On-ear headphones
USB connector
USB-C
Voice control
Yes
Volume control
On-ear
Weight
0.18 kg
Works with Amazon Alexa
No
Works with the Google Assistant
Yes

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Price history over the last 6 months
Trust LYRA Bluetooth Wireless On-Ear Headphones with Microphone, Black
Current
R504
Lowest
R423
Highest
R904
Change 24H
+R80   +19%
Week
-R394   -44%
Month
-R394   -44%

Independent reviews by tech media

gadgetspeak.com
8/10

“Like so many User Guides today it's all in illustrations and the keys you press to get to certain scenarios even smaller it took me a while to work out how to get to Alt Print Screen for screen capture.”

Read the full review at gadgetspeak.com →

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