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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA

TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
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R2,626
+R9 Reward
Smart.Secure.Easy.Always Know Who’s There2K 5MP Head-to-Toe 180° DFOVDetails matter, and with 2K 5MP clarity, D235 exceeds traditional Full HD resolution with finer details and incredible clarity. Experience the full picture with our 180° ultra-wide field of view, capturing every detail from head to... Read More
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Stock 10 Code 2445162 Brand TP-LINK Model TAPO D235 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Smart.Secure.Easy.
Always Know Who’s There

2K 5MP Head-to-Toe 180° DFOV
Details matter, and with 2K 5MP clarity, D235 exceeds traditional Full HD resolution with finer details and incredible clarity. Experience the full picture with our 180° ultra-wide field of view, capturing every detail from head to toe in a single sweeping glance.

Flexible Wedges, Flexible Views
Different wedge choices give users possibilities to make the doorbell suits more placement scenarios. Users can also use these wedges to adjust the views.

Local and Cloud Storage
Save recorded videos on the microSD Card* (up to 512 GB, purchased separately) or use Tapo Care cloud storage services (subscribe separately).

Smart AI Detection and Notification
Smart AI identifies people, pets, vehicles, and packages, notifying users as needed.

TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C. Product colour: Black, White, International Protection (IP) code: IP66, Detection angle: 130°. Megapixel (approx.): 5 MP, Maximum video resolution: 2560 x 1920 pixels, Maximum frame rate: 15 fps. Connectivity technology: Wireless, Wi-Fi standards: 802.11b, 802.11g, Wi-Fi 4 (802.11n), Security algorithms: WPA, WPA2-PSK. Power source type: Battery, DC, Input voltage: 100 - 240 V, AC input frequency: 50 - 60 Hz. Width: 73 mm, Depth: 48 mm, Height: 54.6 mm

Key Highlights
  • 210-Day Battery or Wired: 10000mAh battery or 8-24V hardwired, supports pre-roll when hardwired
  • 2K 5MP Clarity: Provides finer details and incredible clarity
  • 180° Ultra-Wide View: Captures everything from head-to-toe
  • Full Color Night Vision with Spotlight: Vivid night visibility and security
  • Free Detection and Notification: Alerts for person, vehicle, pet, and package
  • Two-Way Audio: High-quality talk with premium mic and speakers
  • Quick Response: Rapid reaction to any situation
  • IP66 Weatherproof: Reliable in all weather conditions
  • Local and Cloud Storage: Supports microSD card (up to 512GB) and Tapo Care cloud services
  • Black, White
  • Human detection
  • Mounting type: Wall
  • Built-in camera 5 MP 2560 x 1920 pixels 15 fps
  • Wireless Wi-Fi 2400 MHz
  • Battery, DC
  • 10000 mAh Rechargeable battery
Specifications
AC input frequency
50 - 60 Hz
Battery capacity
10000 mAh
Battery type
Lithium-Ion (Li-Ion)
Bell depth
3.84 cm
Bell height
5 cm
Bell width
15 cm
Built-in camera
Yes
Built-in spotlight
Yes
Certification
CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
Connectivity technology
Wireless
Depth
48 mm
Detection angle
130°
Diagonal field of view
170.6°
Easy to install
Yes
Fixed focal length
1.18 mm
Frequency
2400 MHz
Height
54.6 mm
Human detection
Yes
Image sensor size
1/2.7"
Input voltage
100 - 240 V
International Protection (IP) code
IP66
LED type
IR
Maximum aperture number
1.18
Maximum frame rate
15 fps
Maximum video resolution
2560 x 1920 pixels
Megapixel (approx.)
5 MP
Mobile operating systems supported
Android 10, Android 10.0, Android 11.0, Android 12.0, Android 13.0, Android 4.4, Android 5.0, Android 5.1, Android 6.0, Android 7.0, Android 7.1, Android 7.1.2, Android 8.0, Android 8.1, Android 9.0, iOS 10.0, iOS 11.0, iOS 11.4, iOS 12, iOS 13, iOS 13.4, iOS 14, iOS 14.5, iOS 15, iOS 16, iOS 9.0, iOS 9.1, iOS 9.2, iOS 9.3
Motion detection supported
Yes
Mounting type
Wall
Networking standards
IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Night vision
Yes
Night vision distance
10 m
Night-light
Yes
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
-20 - 45 °C
Package depth
189.5 mm
Package detection
Yes
Package height
106.5 mm
Package weight
670 g
Package width
155 mm
Packaging content
Tapo Video Doorbell × 1 Tapo Chime × 1 Mounting Template × 1 Mounting Bracket × 1 Vertical Mounting Wedge× 1 Horizontal Mounting Wedge × 1 USB Adapter Cable × 1 Jumper for Existing Chime × 1 Extension Wires × 2 Mounting Screws and Anchors × 3 Hardwire Installation Screws × 2 Doorbell Detaching Pin × 1 Mounting Wedge Screws × 5 3M Adhesive × 1 Foam Pad × 1 Wire Nuts × 2 Quick Start Guide
Power source type
Battery, DC
Product colour
Black, White
Rechargeable battery
Yes
Reset button
Yes
Security algorithms
WPA, WPA2-PSK
Sensor type
CMOS
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-40 - 60 °C
Supported network protocols
TCP/IP, DHCP, ICMP, DNS, NTP, HTTPS, TCP, UDP
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Width
73 mm

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Price history over the last 6 months
TP-Link Tapo Video Doorbell Camera 1 × D235, 1 × D100C, Black, White, IP66, 130°, IR, Wall, CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
Current
R2,626
Lowest
R2,361
Highest
R3,180
Change 24H
+R121   +5%
Week
+R265   +11%
Month
+R96   +4%

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