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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)

TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
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R2,198
+R7 Reward
Smart.Secure.Easy.Full View, Full Security: Your Doorway Defender2K Battery-Powered Video DoorbellNo Blind Spots with 160° FOVA 160° diagonal field of view offers exceptional coverage, ensuring you see everything from head to toe in a single, uninterrupted sweep.2K 3MP Sees Everything, Day or NightW... Read More
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Stock 16 Code 2458342 Brand TP-LINK Model TAPO D210 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Smart.Secure.Easy.
Full View, Full Security: Your Doorway Defender
2K Battery-Powered Video Doorbell

No Blind Spots with 160° FOV
A 160° diagonal field of view offers exceptional coverage, ensuring you see everything from head to toe in a single, uninterrupted sweep.

2K 3MP Sees Everything, Day or Night
When it comes to protecting your home, every detail matters. With high-definition 2K 3MP video and image clarity both day and night, no crucial detail will ever be missed.

Unmask the Night with Color Night Vision & Spotlight
Full-Color Night Vision paired with a powerful spotlight unveils your front doorstep in vivid detail, even in pitch-black conditions.

6400mAh Built-in Battery**
The 6400mAh rechargeable battery provides hours of power while freeing you from cords and outlets.
**The time of use includes recording and watching live views. Actual battery life may vary due to device settings, usage, router specifications, and environmental factors.

Local and Cloud Storage
Store footage locally on a microSD card (up to 512GB, sold separately) or access recordings remotely with Tapo Care cloud storage (subscription required).

Quick Responses
With Quick Responses, quickly select a preset response to communicate with visitors from anywhere.

Two-Way Audio
Our high-definition two-way audio lets you speak directly with guests or delivery couriers for immediate action.

TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C. Video formats supported: H.264. Megapixel (approx.): 3 MP, Maximum video resolution: 2304 x 1296 pixels, Supported video modes: 1296p. Night vision distance: 7.6 m, LED type: IR. Product colour: Black, White, International Protection (IP) code: IP65, Control type: Wireless. Compatible memory cards: MicroSD (TransFlash), Maximum memory card size: 512 GB

Key Highlights
  • 6-Month Battery Life: Enjoy long-lasting security with fewer charges, ensuring continuous protection and convenience
  • 2K Clarity: Provides finer details and incredible clarity
  • 160° Ultra-Wide View: Captures everything from head-to-toe
  • Full Color Night Vision with Spotlight: Vivid night visibility and security
  • Free Detection and Notification: Alerts for person
  • Two-Way Audio: High-quality talk with premium mic and speakers
  • Quick Response: Rapid reaction to any situation
  • IP65 Weatherproof: Reliable in all weather conditions
  • Local and Cloud Storage: Supports microSD card (up to 512GB) and Tapo Care cloud services
  • Wireless Outdoor
  • Wide Dynamic Range (WDR) Wi-Fi
  • 3 MP Sensor type: CMOS 15 fps
  • Speakerphone Built-in speaker(s) Night vision
  • Outdoor unit power type: Battery
  • Battery type: Built-in battery Lithium-Ion (Li-Ion)
  • Black, White
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter input voltage
100 - 240 V
AC adapter output current
1 A
AC adapter output voltage
5 V
Battery capacity
6400 mAh
Battery life
180 day(s)
Battery technology
Lithium-Ion (Li-Ion)
Battery type
Built-in battery
Built-in microphone
Yes
Built-in speaker(s)
Yes
Certification
CE, RoHS, RCM,R-NZ,FCC, EAC, Triman, UKCA
Colour
Yes
Compatible memory cards
MicroSD (TransFlash)
Compliance certificates
CE, EAC, Federal Communications Commission (FCC), RCM, RoHS, UKCA
Connectivity technology
Wireless
Control type
Wireless
Day/night mode
Yes
Depth
38.4 mm
Digital zoom
10x
Field of view (FOV) angle
160°
Fixed focal length
1.18 mm
Frequency band
2.4 GHz
Height
150 mm
Indoor unit included
No
International Protection (IP) code
IP65
LED type
IR
Maximum aperture number
1.8
Maximum frame rate
15 fps
Maximum memory card size
512 GB
Maximum video resolution
2304 x 1296 pixels
Megapixel (approx.)
3 MP
Memory card slot
Yes
Motion sensor
Yes
Motion sensor detection angle
150°
Motion sensor technology
Passive infrared (PIR) sensor
Mounting kit
Yes
Night vision
Yes
Night vision distance
7.6 m
Noise-canceling
Yes
Number of buttons
1 buttons
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
-20 - 45 °C
Optical sensor size
25.4 / 3 mm (1 / 3")
Outdoor unit included
Yes
Outdoor unit power type
Battery
Package depth
185 mm
Package height
106 mm
Package weight
560 g
Package width
138 mm
Packaging content
Tapo D210 Video Doorbell × 1 Tapo Doorbell Chime × 1 Mounting Bracket × 1 Horizontal Mounting Wedge × 1 Mounting Template × 1 3M Adhesive × 1 Foam Pad × 1 Mounting Screws × 3 Mounting Anchors × 3 Mounting Wedge Screws × 5 Doorbell Detaching Pin × 1 Quick Start Guide × 1 USB Adapter Cable × 1
Product colour
Black, White
Proper use
Outdoor
Quantity per pack
1 pc(s)
Screws included
Yes
Security algorithms
128-bit AES, SSL/TLS, WPA, WPA2-PSK
Sensor type
CMOS
Smartphone support
Yes
Speakerphone
Yes
Storage temperature (T-T)
-40 - 60 °C
Streaming capability
Yes
Supported video modes
1296p
Video formats supported
H.264
Viewing angle, diagonal
160°
Viewing angle, horizontal
135°
Viewing angle, vertical
109°
Wall mountable
Yes
Waterproof
Yes
Wi-Fi
Yes
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Wide Dynamic Range (WDR)
Yes
Width
50 mm

Leaflet

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Price history over the last 6 months
TP-Link Tapo Video Doorbell Camera 1 × D210, 1 × D100C, H.264, 3 MP, 2304 x 1296 pixels, 1296p, CMOS, 25.4 / 3 mm (1 / 3 inch)
Current
R2,198
Lowest
R2,030
Highest
R2,493
Change 24H
+R131   +6%
Week
-R295   -12%
Month
-R295   -12%

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