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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs

THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
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R2,634
Experience immersive sound from a compact 40W stereo system that revitalises your TV, movie nights and music streaming. The THOMSON Cosy SB401BT soundbar pairs effortless Bluetooth connectivity with versatile wired inputs, ensuring you can enjoy your favourite content exactly the way you like it.Ove... Read More
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Stock Out Of StockNo Stock Code 3307457 Brand THOMSON Model SB401BT Warranty 2 Years

Shipping & Returns

Experience immersive sound from a compact 40W stereo system that revitalises your TV, movie nights and music streaming. The THOMSON Cosy SB401BT soundbar pairs effortless Bluetooth connectivity with versatile wired inputs, ensuring you can enjoy your favourite content exactly the way you like it.

Overview

The THOMSON Cosy SB401BT is a 2.0-channel soundbar designed to bring clear, room-filling audio to any living space. With two full-range speakers delivering 20W each, it produces a balanced soundstage that makes dialogue crisper and music more engaging. Whether mounted on the wall or placed on a tabletop, its sleek black design complements any home entertainment set-up.

What stands out

  • Bluetooth 4.2 for hassle-free wireless streaming from smartphones, tablets and laptops
  • Optical (Toslink), Coaxial and AUX inputs for broad compatibility with modern and legacy TVs
  • USB playback supports MP3 files, letting you enjoy music directly from a USB drive
  • Compact, wall-mountable design saves space without sacrificing audio quality

Technical details

  • Audio channels: 2.0
  • Total RMS power output: 40W (2 x 20W full-range speakers)
  • Bluetooth version: 4.2
  • Wired inputs: Optical (Toslink), Coaxial, AUX (3.5mm)
  • USB port for MP3 playback
  • Remote control included for convenient operation
  • Product colour: Black
  • Comes with power adapter, 3.5mm audio cable and wall mounting kit

Our verdict

The THOMSON Cosy SB401BT is a practical and affordable soundbar solution that significantly improves your TV’s audio. Its combination of Bluetooth, multiple wired inputs and USB playback makes it a versatile choice for any home entertainment setup.

Specifications
Bluetooth
Yes
Brand
THOMSON
Cables included
3.5mm audio cable
Category
Soundbar
Colour name
Black
EAN
3499550389173
Model
SB401BT
MPN
SB401BT
Number of products included
1
Product colour
Black
USB 2.0 ports quantity
1
USB port
Yes
Weight
1.5 kg
Price history over the last 6 months
THOMSON Cosy SB401BT Soundbar, 40W with Bluetooth, AUX, Optical & Coaxial Inputs
Current
R2,634
Lowest
R2,348
Highest
R2,634
Change 24H
+R285   +12%
Week
—   
Month
—   

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