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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic

TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
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R4,046
+R12 Reward
170W Ultra-High Power – 1.1.1 Channels – TV Ensemble – Free Combination - Spatial Soundstage Calibration – Dolby Atmos with FlexConnect - Bluetooth 5.3 TCL Z100 Wireless Dolby Atmos FlexConnect Speaker. Audio output channels: 1.1.1 channels, RMS rated power: 170 W, Audio decoders: Dolby Atmos, Dolb... Read More
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Stock 50 Code 1539048 Brand TCL Model 8720568108896 Warranty 2 Years

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Estimated delivery Tuesday, September 29
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170W Ultra-High Power – 1.1.1 Channels – TV Ensemble – Free Combination - Spatial Soundstage Calibration – Dolby Atmos with FlexConnect - Bluetooth 5.3

TCL Z100 Wireless Dolby Atmos FlexConnect Speaker. Audio output channels: 1.1.1 channels, RMS rated power: 170 W, Audio decoders: Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD. Soundbar speaker RMS power: 170 W. Product colour: Metallic, Display type: LED. Connectivity technology: Wireless, Bluetooth codec: A2DP, AVRCP, SBC. AC input voltage: 220-240 V, AC input frequency: 50 Hz, Power consumption (typical): 30 W

Key Highlights
  • 1.1.1 channels 170 W Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD
  • Soundbar speaker RMS power: 170 W Number of speakers: 4
  • Metallic Built-in display
  • Wireless Bluetooth 5.3 Wi-Fi
Specifications
3D
No
AC input frequency
50 Hz
AC input voltage
220-240 V
Audio decoders
Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD
Audio output channels
1.1.1 channels
Audio Return Channel (ARC)
No
AUX in
No
Bluetooth
Yes
Bluetooth codec
A2DP, AVRCP, SBC
Bluetooth version
5.3
Built-in display
Yes
Card reader integrated
No
Compatible memory cards
Not supported
Composite video in
0
Connectivity technology
Wireless
Cord length
1.5 m
Depth
130 mm
Detachable power cord
Yes
Digital audio coaxial in
0
Digital audio coaxial out
0
Digital audio optical in
0
Digital audio optical out
0
Digital Living Network Alliance (DLNA) certified
No
Display type
LED
Equalizer
No
Ethernet LAN
No
FM radio
No
HDMI ports quantity
0
Height
302 mm
LED indicators
Yes
Number of mid-range drivers
1
Number of products included
1 pc(s)
Number of speakers
4
Number of tweeter drivers
1
Number of woofer drivers
1
On/off switch
Yes
Optical disc player type
Not included
Package depth
179 mm
Package height
202 mm
Package type
Box
Package weight
2.7 kg
Package width
352 mm
Power consumption (max)
30 W
Power consumption (standby)
0.5 W
Power consumption (typical)
30 W
Product colour
Metallic
Remote control included
No
RMS rated power
170 W
Smartphone/tablet remote support
No
Sound pressure level
95 dB
Soundbar speaker RMS power
170 W
Soundbar weight
2.6 kg
Subwoofer included
No
Subwoofer weight
0 g
Supported radio bands
Not supported
USB port
No
Video formats supported
Not supported
Warranty period
1 year(s)
Weight
2.6 kg
Wi-Fi
Yes
Width
138 mm

Leaflet

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Price history over the last 6 months
TCL Z100 Wireless Dolby Atmos FlexConnect Speaker, 1.1.1 channels, 170 W, Dolby Atmos, Dolby Digital Plus, Dolby MAT, Dolby Surround, Dolby TrueHD, 95 dB, 170 W, Metallic
Current
R4,046
Lowest
R3,317
Highest
R4,046
Change 24H
+R703   +21%
Week
+R581   +17%
Month
+R568   +16%

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