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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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SwitchBot Thermostatic Head

SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
SwitchBot Thermostatic Head
0 reviews • Write a review
R684
+R2 Reward
The SwitchBot Thermostatic Head is a smart radiator valve controller that allows you to manage the temperature of individual rooms via the SwitchBot app, voice assistants, or manual control. It replaces standard thermostatic radiator valves and offers features like scheduling, open window detection,... Read More
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Stock 197 Code 2860349 Brand SWITCHBOT Model W7830000 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The SwitchBot Thermostatic Head is a smart radiator valve controller that allows you to manage the temperature of individual rooms via the SwitchBot app, voice assistants, or manual control. It replaces standard thermostatic radiator valves and offers features like scheduling, open window detection, and frost protection for energy savings and comfort.

Advantages

Easy installation without special tools or plumbing. Works with most standard radiator valves (M30 x 1.5mm) and includes adapters for RA, RAV, and RAVL. Bluetooth 5.0 connectivity with up to 120m range. Long battery life of up to 1 year with 2 AA batteries. Compatible with Amazon Alexa, Google Assistant, and Apple HomeKit (via SwitchBot Hub Mini).

Suitable for

  • Homeowners looking to upgrade to smart heating control
  • Renters seeking a non-invasive smart home solution
  • Anyone wanting to reduce energy consumption and heating costs

Key specifications

  • Connectivity: Bluetooth 5.0 (requires Hub Mini for Wi-Fi/remote)
  • Power: 2 x AA batteries (battery life up to 1 year)
  • Temperature range: 5°C to 35°C
  • Valve compatibility: M30 x 1.5mm (adapters for RA, RAV, RAVL included)
  • Display: LED backlight
  • Smart home: Alexa, Google Assistant, Apple HomeKit (via Hub Mini)
  • Special features: Open window detection, frost protection, child lock, schedule, boost mode

Recommendations

For full remote control and voice assistant integration, pair with the SwitchBot Hub Mini (sold separately). The Thermostatic Head is ideal for creating a smart heating system room by room.

Specifications
Applications support
SwitchBot App
Backlight display
Yes
Batteries included
No
Battery life
1 year
Battery type
AA
Brand
SwitchBot
Category
Smart Thermostat
Delayed start timer
Yes
Display
LED
EAN
810150547290
Manual
Yes
Memory function
Yes
Model
W7830000
MPN
W7830000
Number of batteries supported
2
Power source
Battery
Product colour
White
Programmable
Yes
Remotely operated
Yes
Smartphone/tablet remote support
Yes
Temperature range (T-T)
5 - 35 °C
Temperature sensor
NTC Thermistor
Weight
0.28 kg
Wi-Fi
No
Works with Amazon Alexa
Yes
Works with Apple HomeKit
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
SwitchBot Thermostatic Head
Current
R684
Lowest
R658
Highest
R808
Change 24H
+R24   +4%
Week
-R88   -11%
Month
-R91   -12%

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