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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP

StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
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R648
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Extended Cable | DP 1.2 | HBR2 | Thunderbolt 3 CompatibleThis USB-C™ to Mini DisplayPort™ adapter enables you to output mDP video and audio from the USB Type-C™ port on your laptop, tablet, smartphone or other USB C device.Extended Cable LengthThis USB C adapter dongle is equipped with an extra-long... Read More
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Stock 2 Code 367497 Brand StarTech Model CDP2MDPEC Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
Extended Cable | DP 1.2 | HBR2 | Thunderbolt 3 Compatible

This USB-C™ to Mini DisplayPort™ adapter enables you to output mDP video and audio from the USB Type-C™ port on your laptop, tablet, smartphone or other USB C device.

Extended Cable Length

This USB C adapter dongle is equipped with an extra-long 12" (30cm) attached cable, providing an extended reach to reduce port and connector strain on 2-in-1 devices or laptops on risers stands.

Ultra HD 4K Resolution

The adapter lets you harness the video capabilities that are built into your computer's USB Type-C connection, to deliver the astonishing quality of UHD to your 4K 60Hz display. This makes it easier for you to multitask while working on the most resource-demanding applications imaginable.

Plus, the USB-C to Mini DP adapter is backward compatible with 1080p displays, which makes it a great accessory for home, office or other workspace applications.

Ultimate Portability

This USB C to mDP video converter is highly portable with a small footprint and lightweight design that's easy to tuck into your laptop bag while commuting between your home, office or traveling for business.

The CDP2MDPEC is backed by a 3-year StarTech.com warranty and free lifetime technical support.

Notes:

• Your USB-C device must support DisplayPort over USB-C (DP alt mode) to work with this adapter

The StarTech.com Advantage

StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12" Long Attached Cable - Upgraded Version of CDP2MDP. USB connector type: USB Type-C, USB connector gender: Male, USB connector form factor: Straight. Product colour: White, Housing material: Plastic. Width: 27 mm, Depth: 400 mm, Height: 16 mm. Package width: 125 mm, Package depth: 225 mm, Package height: 18 mm. Products per master (outer) case: 200 pc(s), Master (outer) case width: 325 mm, Master (outer) case length: 500 mm

Key Highlights
  • HIGH PERFORMANCE: An Upgrade to CDP2MDP, this USB C to Mini DisplayPort adapter connects a USB-C or thunderbolt computer to an mDP monitor, supporting resolutions up to 4K 60Hz UHD (3840x2160); Backwards compatible with 1080p
  • HOST COMPATIBILITY: Adapter works with DP Alt Mode USB-C and Thundetbolt computers such as Dell XPS, Precision, Latitude, Lenovo ThinkPad X1 Carbon, Extreme, Surface Laptop 3, Pro 7, HP EliteBook, Chromebook and MacBook Pro/Air (Intel & M-Series)
  • DISPLAY COMPATIBILITY: External video converter is tested for peak performance at 4K 60Hz on a range of Mini DP monitors incl. brands like Dell UltraSharp, Samsung, Asus ProArt, Acer & LG; Supports Ultrawide Displays (3440x1440)
  • APPLE COMPATIBILITY: Compatible with Mini DisplayPort displays, including 30" Apple Cinema Display (A1083) and 27"/24" Apple LED Cinema Display (A1316/A1267); Not compatible with Thunderbolt monitors, such as the 27" Apple Thunderbolt Display (A1407)
  • SPECS: Compact, portable design; DP Alt Mode; mDP 1.2 HBR2; 2ch Audio; HDCP 2.2/1.4; 12" (30cm) attached cable; USB Type-C (DisplayPort over USB-C); USB C (male) to Mini DisplayPort (female); Supports a driverless setup and is OS independent
  • USB Type-C Male
  • Number of displays supported: 1
  • 3840 x 2160 pixels 60 Hz
  • White
Specifications
Audio output channels
2.0 channels
Compliance certificates
CE, RoHS
Depth
400 mm
DisplayPort output
No
DisplayPort version
1.2
DVI output
No
Harmonized System (HS) code
84733020
HDCP
Yes
HDMI output
No
Height
16 mm
Housing material
Plastic
Integrated USB cable
Yes
Master (outer) case height
210 mm
Master (outer) case length
500 mm
Master (outer) case width
325 mm
Maximum resolution
3840 x 2160 pixels
Mini DisplayPorts quantity
1
Number of displays supported
1
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 45 °C
Package depth
225 mm
Package height
18 mm
Package weight
31 g
Package width
125 mm
Product colour
White
Products per master (outer) case
200 pc(s)
Refresh rate at maximum resolution
60 Hz
Storage temperature (T-T)
-10 - 70 °C
Sustainability compliance
Yes
USB cable length
0.306 m
USB connector form factor
Straight
USB connector gender
Male
USB connector type
USB Type-C
Weight
28 g
Width
27 mm

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Price history over the last 6 months
StarTech.com USB C to Mini DisplayPort Adapter - 4K 60Hz USB-C to mDP Adapter Dongle - USB Type-C to Mini DP Monitor - Video Converter - Works w/Thunderbolt 3-12 inch Long Attached Cable - Upgraded Version of CDP2MDP
Current
R648
Lowest
R591
Highest
R648
Change 24H
+R0   +0%
Week
+R33   +5%
Month
+R52   +9%

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