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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector

StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
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R475
+R1 Reward
Connect an HDMI-enabled laptop or desktop to a VGA display or projectorThis active HDMI to VGA adapter converts an HDMI video source to a VGA output, allowing connection to legacy VGA monitors, displays, and projectors.No Drivers or SoftwareThis universal video converter requires no drivers or softw... Read More
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Stock 16 Code 2392918 Brand StarTech Model HD2VGAE3 Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Connect an HDMI-enabled laptop or desktop to a VGA display or projector

This active HDMI to VGA adapter converts an HDMI video source to a VGA output, allowing connection to legacy VGA monitors, displays, and projectors.

No Drivers or Software

This universal video converter requires no drivers or software and is compatible with any operating system, including Windows, macOS, ChromeOS, and Linux. It works with HDMI-enabled laptops, desktops, tablets, and Chromebooks from all hardware platforms, such as Intel, Nvidia, and AMD. It supports resolutions up to 1920x1200 or 1920x1080 at 60Hz, utilizing the integrated or dedicated GPU for minimal CPU usage.

No External Power Required

The adapter reduces clutter and simplifies setup by eliminating the need for an external power adapter or USB power connection. The Adapter has a compact and lightweight design, making it ideal for travel or on-the-go use. This black video adapter features a 5mm cable outer diameter, and a cable length of 5.8 inches (14.7 cm).

Connect a Primary or Secondary Display

Connect a primary VGA monitor to the host, or add a secondary extended or mirrored display to a workstation. It supports VGA screw-locking cables to prevent the cable from coming loose or accidentally disconnecting.

Note: This video adapter is unidirectional, converting only from an HDMI source to a VGA monitor or display.

The StarTech.com Advantage

StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector. Converter type: Active video converter, Housing material: Plastic, Cable length: 0.189 m. Maximum video resolution: 1920 x 1200 pixels, Video resolutions: 800 x 600,1024 x 768,1280 x 720,1280 x 800,1600 x 1200,1680 x 1050,1920 x 1080,1920 x 1200, Supported video modes: 1080p. Host interface: HDMI, Output interface: VGA. Width: 45 mm, Depth: 234 mm, Height: 15 mm. Package width: 50 mm, Package depth: 50 mm, Package height: 18 mm

Key Highlights
  • HDMI TO VGA CONVERSION: Active Adapter converts an HDMI video source to a VGA output for connecting to legacy VGA monitors and displays; Supports resolutions up to 1920x1200 / 1920x1080 60Hz; Utilizes the integrated or dedicated GPU for minimal CPU usage
  • NO DRIVERS OR SOFTWARE: Universal Video Converter is compatible with any OS (e.g., Windows, macOS, ChromeOS, Linux) and works with HDMI-enabled laptops, desktops, tablets, and Chromebooks from all hardware platforms (e.g., Intel, Nvidia, AMD)
  • NO EXTERNAL POWER REQUIRED: Reduces clutter and simplifies setup by eliminating the need for an external power adapter or USB power connection; Adapter has a compact and lightweight design, making it ideal for travel or on-the-go use
  • CONNECT A PRIMARY OR SECONDARY DISPLAY: Connect a VGA monitor or projector, or add a secondary extended or mirrored display to a workstation; Supports VGA screw-locking cables to prevent the cable from coming loose or accidentally disconnecting
  • TECHNICAL SPECIFICATIONS: Video Adapter is unidirectional and only converts from an HDMI source to a VGA monitor/display; Adapter Colour: Black; Cable Outer Diameter: 5mm; Cable Length: 7.4inches (18.9cm)
  • Active video converter
  • 1920 x 1200 pixels Maximum refresh rate: 75 Hz
  • Plug and Play
  • Host interface: HDMI Output interface: VGA
Specifications
Cable length
0.189 m
Chipset
AG6203
Colour depth
8 bit
Compliance certificates
RoHS
Converter type
Active video converter
Depth
234 mm
External power adapter
No
Height
15 mm
Host interface
HDMI
Housing material
Plastic
Internal
No
Master (outer) case height
60 mm
Master (outer) case length
110 mm
Master (outer) case width
216 mm
Maximum refresh rate
75 Hz
Maximum video resolution
1920 x 1200 pixels
Operating relative humidity (H-H)
0 - 75%
Operating temperature (T-T)
0 - 70 °C
Output interface
VGA
Package depth
50 mm
Package height
18 mm
Package weight
53 g
Package width
50 mm
Plug and Play
Yes
Products per master (outer) case
24 pc(s)
Storage temperature (T-T)
-10 - 80 °C
Supported video modes
1080p
Video resolutions
800 x 600,1024 x 768,1280 x 720,1280 x 800,1600 x 1200,1680 x 1050,1920 x 1080,1920 x 1200
Weight
33 g
Width
45 mm

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Price history over the last 6 months
StarTech.com HDMI to VGA Adapter, Active Video Converter For Laptop/Desktop, 1920x1080 (1080p), HDMI Source to VGA Monitor/Display/Projector
Current
R475
Lowest
R442
Highest
R475
Change 24H
+R11   +2%
Week
+R33   +7%
Month
+R31   +7%

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