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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA

StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
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R5,150
+R18 Reward
Add eight RS-232 capable DB9 Serial Ports to a desktop computer via PCIe x1 Expansion Card - Low Profile Serial Card (Full Profile Brackets Incl.)Add eight RS-232 DB9 serial ports to your desktop computer, through two PCIe expansion card slots. This PCI express serial card, with two breakout cables,... Read More
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Stock 5 Code 2392671 Brand StarTech Model PEX8S1050LP Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Internal Serial Adapter GEMBIRD SPC-22 PCIe RS-232 Low-profile, WCH382, 16000 Kbit/s, 67×120×20 mm, black
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StarTech.com 4-Port Serial PCIe Card, Quad-Port PCI Express to RS232/RS422/RS485 (DB9) Serial Card, Low-Profile Bracket Incl., 16C1050 UART, Windows/Linux, TAA Compliant - Level-4 ESD Protection
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Add eight RS-232 capable DB9 Serial Ports to a desktop computer via PCIe x1 Expansion Card - Low Profile Serial Card (Full Profile Brackets Incl.)

Add eight RS-232 DB9 serial ports to your desktop computer, through two PCIe expansion card slots. This PCI express serial card, with two breakout cables, provides you with multiple ports to connect a wide variety of serial peripherals, at speeds of up to 921.4Kbps. Connect your Peripherals with 8 Serial Ports The PCI express serial port card makes it easy to add serial ports to connect your peripherals including printers, scanners, credit/debit card readers, PIN pads and modems, industrial controls and more. The 8 port PCIe serial card includes 2 breakout cables - each with 4 DB9 connectors. Versatile Use The low profile PCIe serial card is the ideal choice for adding serial ports, even when space is at a premium. The DB9 serial card is designed to fit into small form factor and standard computer cases. The card comes pre-configured with a low-profile bracket, and includes two optional full-profile brackets, so installation is easy regardless of the case form factor. Windows Only This PCI Express card is only compatible with Windows and Windows server.

The StarTech.com Advantage

StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA. Host interface: PCIe, Output interface: Serial, Expansion card form factor: Full-height / Low-profile. Product colour: Yellow, Certification: CE, FCC, TAA. Chipset: ASMEDIA - ASM1083, SYSTEMBASE - SB16C1058PCI, Baud rate: 926.1 Kbit/s, FIFO (First In, First Out): 256 B. Windows operating systems supported: Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10..., Server operating systems supported: Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016, Windows.... Width: 22 mm, Depth: 145 mm, Height: 60 mm

Key Highlights
  • 8 PORT SERIAL CARD: Serial controller card w/ 16C1050 UART based on the Systembase SB16C1058PCI, w/15kV ESD, 8x DB9 ports, bi-directional RS232 speeds up to 921.6Kbps per port & 256 byte FIFO buffer / An upgrade to our popular card PEX8S950LP
  • OPTIONAL CONFIGURABLE POWER: Multiport serial card provides 12v/5v, or none on pin 9 w/up to 3A total shared; 2 (1xDB44 to 4xDB9) breakout cables incl; Hex nuts incl for opt screw or nut DB9 interface
  • WINDOWS ONLY: 2 low profile brackets for PCI-e 1x card; Fully compliant w/ PCI Express Base Specifications, Revision 1.0a/1.1; Supports Windows (incl. XP and up) and Windows Server (2003 and up); For low profile desktop/servers
  • VERSATILE APPLICATIONS: PCI Express RS232 serial adapter card for within point of sale terminals, PLCs, control/automation in factories, scientific sensors, medical equipment, scanners, oscilloscope
  • TECH SPECS: System Base SB16C1058PCI Chipset; 16C1050 UART Compat.; 8x 9-Pin D-Sub Ports; Max Baud 921.6Kbps per port; 256 Byte FIFO; None/Even/Odd Parity Modes; 5/6/7/8 Data Bits; RS-232; 2x Low Profile Brackets installed (Full Profile Brackets incl.)
  • Internal
  • Host interface: PCIe
  • Output interface: Serial
  • Yellow
Specifications
Baud rate
926.1 Kbit/s
Cables included
Serial
Certification
CE, FCC, TAA
Chipset
ASMEDIA - ASM1083, SYSTEMBASE - SB16C1058PCI
Compliance certificates
RoHS
Data bits
5, 6, 7, 8
Depth
145 mm
Expansion card form factor
Full-height / Low-profile
FIFO (First In, First Out)
256 B
Flow control support
Yes
Flow Control type
RTS/CTS, XON/XOFF
Harmonized System (HS) code
84733020
Height
60 mm
Host interface
PCIe
Internal
Yes
Linux operating systems supported
Yes
Master (outer) case height
315 mm
Master (outer) case length
510 mm
Master (outer) case width
400 mm
Mounting brackets included
Yes
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
0 - 55 °C
Output interface
Serial
Package depth
290 mm
Package height
70 mm
Package weight
750 g
Package width
190 mm
Parity bit
Even, No, Odd
Product colour
Yellow
Products per master (outer) case
14 pc(s)
Quantity
1
Serial interface type
RS-232
Serial ports quantity
8
Server operating systems supported
Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016, Windows Server 2019
Stop bits
1, 1.5, 2
Storage temperature (T-T)
-20 - 85 °C
User guide
Yes
Weight
116 g
Width
22 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 2000, Windows 2000 Professional, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows 98SE, Windows CE, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista x64, Windows XP, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

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Price history over the last 6 months
StarTech.com 8-Port PCI Express RS232 Serial Adapter Card, PCIe RS232 Serial Card, 16C1050 UART, Low Profile Serial DB9 Controller/Expansion Card, 15kV ESD Protection, Windows Only - TAA
Current
R5,150
Lowest
R4,804
Highest
R5,150
Change 24H
+R130   +3%
Week
+R346   +7%
Month
+R309   +6%

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