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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum

StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
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R1,243
+R4 Reward
USB Type-C™ Hub | USB 3.2 Gen 2 (10Gbps) | Bus-Powered | Metal HousingExpand the connectivity of your USB-C™ laptop with this new-generation USB-C 10G hub. It plugs into your laptop’s USB Type-C™ or Thunderbolt™ 3 port, adding four USB 3.2 Gen 2 Type-A ports, so you can quickly connect more USB devi... Read More
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Stock 1 Code 881339 Brand StarTech Model HB31C4AB Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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USB Type-C™ Hub | USB 3.2 Gen 2 (10Gbps) | Bus-Powered | Metal Housing

Expand the connectivity of your USB-C™ laptop with this new-generation USB-C 10G hub. It plugs into your laptop’s USB Type-C™ or Thunderbolt™ 3 port, adding four USB 3.2 Gen 2 Type-A ports, so you can quickly connect more USB devices. It’s bus-powered, so there’s no external power adapter required.

Connect Your USB Devices to Enhance Productivity

This four-port USB Type-C hub enhances your productivity, giving you the connections you need while you work. Connect the latest USB devices, like flash drives, capture devices and external hard drives, with fast data transfer speeds of up to 10Gbps, to save time when transferring large files.

The USB-C hub also lets you extend the life of your existing USB devices - it’s backward compatible with previous versions of USB devices.

Bus-Powered for Easy Portability

The compact, lightweight USB-Type-C hub is a convenient and portable addition to your laptop. It’s bus-powered, so it draws its power directly from your computer’s USB-C port, with no external power required. That means fewer cables to carry with you when you travel. It also has a built-in cable (9.8 in./25 cm) for convenient travel.

Universally Supported for Easy Installation

The USB 3.2 Gen 1 Hub works with a wide range of operating systems, including macOS, Windows® and Linux™. It installs automatically when you connect it to your laptop or desktop, so you can be up and running quickly.

HB31C4AB is backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum. Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type-C, Hub interfaces: USB 3.2 Gen 2 (3.1 Gen 2) Type-A. Data transfer rate: 10000 Mbit/s, Product colour: Black, Housing material: Aluminium, Plastic. Width: 56 mm, Depth: 56 mm, Height: 19 mm. Package width: 142 mm, Package depth: 170 mm, Package height: 30 mm. Mean time between failures (MTBF): 515823 h

Key Highlights
  • PORTABLE 4-PORT USB-C Hub: Expand the connectivity of a USB-C laptop/desktop by adding 4x USB-A ports with this SuperSpeed USB 3.2 Gen 2 (10Gbps) USB adapter hub; Backward compatible with USB 3.0/2.0/1.0 Type-A peripherals
  • PERFORMANCE: USB bus powered hub with speeds up to 10Gbps and power up to 15W shared with all downstream devices; Supporting SSD/thumb drives, data storage, keyboards, mice, web cams, headsets
  • COMPACT & PORTABLE: A lightweight hub with durable aluminum & plastic housing, 9.8 in (25 cm) long attached USB-C host cable, small form factor [2.2" (56 mm) x 2.2" (56 mm) x 0.7" (1.9 cm)], and top-facing ports for easy port access
  • WIDE COMPATIBILITY: USB-C expansion hub with driverless setup, supporting major operating systems including Windows, macOS, Linux, iPadOS, Chrome OS and Android; Upstream Thunderbolt 3 host compatible
  • STARTECH.COM ADVANTAGE: IT professionals choice for over 30 years; This USB-C hub dongle is backed for 2-years by StarTech.com, including free 24/5 North America based multi-lingual tech support
  • Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type-C
  • Hub interfaces: USB 3.2 Gen 2 (3.1 Gen 2) Type-A
  • Ports quantity: 4
  • 10000 Mbit/s
  • Black Aluminium, Plastic
Specifications
Cable length
0.25 m
Certification
CE, FCC, RoHS, REACH
Chipset
VIA/VLI - VL820
Data transfer rate
10000 Mbit/s
Depth
56 mm
Harmonized System (HS) code
84719000
Height
19 mm
Host interface
USB 3.2 Gen 2 (3.1 Gen 2) Type-C
Housing material
Aluminium, Plastic
Hub interfaces
USB 3.2 Gen 2 (3.1 Gen 2) Type-A
LED indicators
Power
Master (outer) case height
450 mm
Master (outer) case length
460 mm
Master (outer) case width
340 mm
Mean time between failures (MTBF)
515823 h
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
0 - 45 °C
Package depth
170 mm
Package height
30 mm
Package weight
100 g
Package width
142 mm
Plug and Play
Yes
Ports quantity
4
Product colour
Black
Products per master (outer) case
70 pc(s)
Storage temperature (T-T)
-10 - 70 °C
UASP support
Yes
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
4
USB powered
Yes
Weight
54 g
Width
56 mm

Leaflet

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Price history over the last 6 months
StarTech.com 4-Port USB C Hub - USB-C to 4x USB-A Ports - SuperSpeed 10Gbps USB 3.2 Gen 2 Type-C Hub - USB Bus Powered - Portable/Compact USB-C to USB Adapter Hub for Laptop - Aluminum
Current
R1,243
Lowest
R1,149
Highest
R1,243
Change 24H
+R37   +3%
Week
+R94   +8%
Month
+R85   +7%

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