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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub

StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
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R511
+R1 Reward
Add four external USB 3.0 ports to your PC or laptop with a portable, PCR plastic hubAdd up to four USB 3.0 devices to your laptop or PC using a single USB-C port.Stay Mobile with Compact, Bus-Powered DesignThis lightweight 4-port hub is built for portability with a small footprint, 2ft (61cm) built... Read More
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Stock 28 Code 2393107 Brand StarTech Model H5C4A-USB-HUB-2 Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Add four external USB 3.0 ports to your PC or laptop with a portable, PCR plastic hub

Add up to four USB 3.0 devices to your laptop or PC using a single USB-C port.

Stay Mobile with Compact, Bus-Powered Design

This lightweight 4-port hub is built for portability with a small footprint, 2ft (61cm) built-in cable, and no need for an external power adapter. Ideal for shared workspaces, home offices, and travel.

Easy Access to All Ports

With three ports on one side and one on the end, this hub makes it easy to plug and unplug devices when space is tight.

Broad Compatibility and Fast Setup

OS-independent and driver-free, this hub works with Windows, macOS, ChromeOS, and Linux. Just connect and start using.

Built for Sustainability, Designed for Performance

This hub features a housing made from 70% post-consumer recycled (PCR) plastic and a cable jacket composed of 35% PCR TPE (Thermoplastic Elastomer). The product also ships in FSC Mix packaging made from responsibly sourced materials. These materials help align your IT infrastructure with your organization's sustainability goals, without compromising on quality or durability.

Enterprise Management Tools

StarTech.com Connectivity Tools offer practical utilities to support device management and increase productivity in modern IT environments. The applicable software for this product is the USB Event Monitoring Utility which allows administrators to track and log connected USB devices.

Visit StarTech.com/Connectivity-Tools to download the Enterprise Management Tools.

StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub. Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-C, Hub interfaces: USB 3.2 Gen 1 (3.1 Gen 1) Type-A. Data transfer rate: 5000 Mbit/s, Product colour: Black, Housing material: Plastic. Power supply type: USB. Width: 11.5 mm, Depth: 31.8 mm, Height: 95.5 mm. Quantity per pack: 1 pc(s), Package width: 170 mm, Package depth: 100 mm

Key Highlights
  • <b>Expand Your USB Connectivity</b>: Add four 5Gbps USB-A ports to a USB-C laptop or desktop with limited connectivity, allowing you to connect keyboards, mice, flash drives, and card readers; Ideal for office and remote work, classrooms, hot-desking, and travel
  • <b>Extra-Long Cable</b>: Compact design with a built-in 2ft (61cm) cable for extended reach and reduced USB-C connector strain on 2-in-1 devices; Hook and loop tie for tangle-free storage and three ports on one side and one on the end for clean, easy access
  • <b>No Power Adapter Required</b>: Versatile USB-C hub is bus-powered, drawing power directly from a computer's USB-C port, removing the need for an external power adapter; Overcurrent Protection (OCP) protects connected peripherals from overdrawing power
  • <b>Plug-and-Play</b> This OS-independent / driverless USB-C hub supports Windows, macOS, Linux, and ChromeOS and auto configures when connected to a host; Compatible with USB Type-C host devices incl. MacBooks, Lenovo X1 Carbon, Dell XPS and Microsoft Surface
  • <b>The IT Pro's Sustainable Choice</b>: Built with 70% post-consumer recycled plastic, a 35% PCR TPE cable jacket, and FSC Mix packaging from responsibly sourced materials, this USB hub minimizes environmental impact while delivering enterprise-grade performance
  • Host interface: USB 3.2 Gen 1 (3.1 Gen 1) Type-C
  • Hub interfaces: USB 3.2 Gen 1 (3.1 Gen 1) Type-A
  • Ports quantity: 4
  • 5000 Mbit/s
  • Black Plastic
Specifications
Cable jacket material
Thermoplastic elastomer (TPE)
Cable length
0.061 m
Cable type
Round cable
Chipset
VIA - VL817S
Compliance certificates
CE, Federal Communications Commission (FCC), RoHS
Data transfer rate
5000 Mbit/s
Depth
31.8 mm
Height
95.5 mm
Host interface
USB 3.2 Gen 1 (3.1 Gen 1) Type-C
Housing material
Plastic
Hub interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A
Master (outer) case height
430 mm
Master (outer) case length
325 mm
Master (outer) case width
360 mm
Operating relative humidity (H-H)
0 - 90%
Operating temperature (T-T)
0 - 40 °C
Package depth
100 mm
Package height
30 mm
Package weight
104 g
Package width
170 mm
Ports quantity
4
Power supply type
USB
Product colour
Black
Products per master (outer) case
80 pc(s)
Quantity per pack
1 pc(s)
Quick start guide
Yes
Storage temperature (T-T)
-20 - 60 °C
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
Weight
42 g
Width
11.5 mm

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Price history over the last 6 months
StarTech.com 4-Port USB-C Hub, 5Gbps, Bus Powered, USB-C to 4x USB-A Mini Hub, Extra Long 2ft/61cm Host Cable, PCR Plastic, Portable Desktop / Laptop USB Hub
Current
R511
Lowest
R461
Highest
R511
Change 24H
+R27   +6%
Week
+R50   +11%
Month
+R46   +10%

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