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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports

StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
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R732
+R2 Reward
Use this USB-IF Certified USB-C cable for fast and reliable connections to your USB4 devicesConnect reliably to USB Type-C® (USB4), Thunderbolt™; and PCIe-enabled devices, delivering up to 40Gbps, 8K/4K video, and 240W of Power Delivery. The connector markings enable quick visual identification, dis... Read More
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Stock 25 Code 366600 Brand StarTech Model 1M-40G-USB4-CABLE Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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StarTech.com 3ft (1m) USB4 Cable, USB-IF Certified USB-C Cable, 40 Gbps, USB Type-C Data Transfer Cable, 100W Power Delivery, 8K 60Hz, Compatible w/Thunderbolt 4/3/USB 3.2
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StarTech.com 3ft (1m) USB4 Cable, USB-IF Certified USB-C Cable, 40 Gbps, USB Type-C Data Transfer Cable, 100W Power Delivery, 8K 60Hz, Compatible w/Thunderbolt 4/3/USB 3.2
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Use this USB-IF Certified USB-C cable for fast and reliable connections to your USB4 devices

Connect reliably to USB Type-C® (USB4), Thunderbolt™; and PCIe-enabled devices, delivering up to 40Gbps, 8K/4K video, and 240W of Power Delivery. The connector markings enable quick visual identification, distinguishing this USB4 cable from other similar-looking or unmarked USB-C cables. Eliminate guesswork and always choose the appropriate cable to support full USB4 capabilities.

240W Extended Power Range

The USB4 Charger Cord supports up to 240W of Extended Power Range (EPR) Power Delivery 3.1. It is ideal for high performance USB-C laptops requiring extra power, such as 16in MacBook Pro M3 Pro/M3 Max. Connect the cable from the laptop to a USB-C wall charger or compatible docking station.

Establish Fast and Stable Power/Data Connections

This USB4 Type-C cable is USB-IF certified for guaranteed USB-C compatibility. It reliably delivers consistent transfer rates and power output. It facilitates 40Gbps data transfer to external USB-C-enabled external storage devices or serves as a single-cable connection from a USB-C dock to a laptop.

This cable has undergone rigorous USB-IF compliance testing to meet USB4 specifications. This includes electrical and mechanical standards which ensure a reliable, high-quality cable for USB-C devices. StarTech.com's cables are designed to meet the technical requirements of wide variety of applications. Our in-house specialists subject our products to multiple rounds of comprehensive testing for interoperability and reliability with the latest devices.

Experience 8K Video with DisplayPort 1.4 Alt Mode

The USB4 cable supports up to 8K 60Hz video over DisplayPort 1.4 Alt Mode with DSC, HDR, and HBR3, and is compatible with 4K 60Hz and lower resolutions.

The StarTech.com Advantage

StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports. Cable length: 1 m. Connector 1: USB C, Connector 2: USB C, USB version: USB4 Gen 3x2, Maximum data transfer rate: 40 Gbit/s, Connector contacts plating: Nickel, Product colour: Black

Key Highlights
  • HIGH PERFORMANCE: Deliver full USB4 capabilities using this USB-C Cable; Enhance productivity with 8K/4K video, 40Gbps, and 240W charging over a single connection; Connector markings identify data/video/power specs; Choose the right USB4 cable at-a-glance
  • GUARANTEED COMPATIBILITY: Universal compatibility w/USB-C and Thunderbolt devices; USB-IF certified with E-Marker chip for safe and consistent Power Delivery output to USB-C devices; Supports DisplayPort 1.4 with DSC; Compliant with PCIe 3.0
  • QUALITY CONSTRUCTION: Nickel-plated connectors with robust strain reliefs for durability; Coaxial wire with Mylar shield for enhanced EMI protection; Flexible TPE cable jacket is environmentally friendly, non-toxic, halogen-free, and RoHS compliant
  • APPLICATIONS: Ideal for high-performance laptops requiring extra power, including 16in MacBook Pro M3 Pro/M3 Max; Seamless connectivity with USB-C and Thunderbolt laptops, docking stations, portable monitors, and USB-C mobile devices
  • SPECS: 3.3-foot (1-meter); USB4 (40 Gbps); 240W PD 3.1 Extended Power Range (EPR); Up to 8K 60Hz, 4K 120Hz; DisplayPort 1.4 DP Alt Mode w/DSC/HDR/HBR3; PCIe 3.0; Backward Compatible with USB 3.2/3.0/2.0; 30/34 AWG; Cable Outer Diam.: 0.19in (4.8mm)
  • 1 m
  • USB C Straight Male
  • USB C Straight Male
  • USB4 Gen 3x2 40000 Mbit/s USB Power Delivery (USB PD) 3.1 240 W
  • Black
  • 1 pc(s)
Specifications
AWG wire size
26/32
Cable diameter
4.8 mm
Cable jacket material
Thermoplastic elastomer (TPE)
Cable length
1 m
Cable shielding
Aluminum mylar foil
Cable type
Round cable
Compliance certificates
CE, Federal Communications Commission (FCC)
Connector 1
USB C
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
USB C
Connector 2 form factor
Straight
Connector 2 gender
Male
Connector contacts plating
Nickel
Display Stream Compression (DSC)
Yes
DisplayPort version
1.4
High Dynamic Range (HDR) supported
Yes
Input current (max)
5 A
Input voltage
48 V
Master (outer) case height
330 mm
Master (outer) case length
310 mm
Master (outer) case width
315 mm
Maximum data transfer rate
40 Gbit/s
Maximum refresh rate
120 Hz
Operating temperature (T-T)
0 - 60 °C
Package depth
220 mm
Package height
13 mm
Package weight
52 g
Package width
130 mm
Product colour
Black
Products per master (outer) case
150 pc(s)
Quantity per pack
1 pc(s)
Storage temperature (T-T)
-20 - 60 °C
USB Power Delivery (USB PD)
Yes
USB Power Delivery revision
3.1
USB Power Delivery up to
240 W
USB Type-C DisplayPort Alternate Mode
Yes
USB version
USB4 Gen 3x2
Weight
46 g

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Price history over the last 6 months
StarTech.com 1m (3.3ft) USB4 Cable, USB-IF Certified USB-C Cable, 40Gbps, 240W Power Delivery PD 3.1 EPR, 8K 60Hz, USB Type-C Data Transfer Cable/Cord, Compatible w/Thunderbolt/USB 3.2 Ports
Current
R732
Lowest
R677
Highest
R732
Change 24H
+R22   +3%
Week
+R55   +8%
Month
+R53   +8%

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