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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Shower Column Dokos W Bath Mixer Black

Shower Column Dokos W Bath Mixer Black
Shower Column Dokos W Bath Mixer Black
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R6,949
+R15 Reward
The Shower Column Dokos W Bath Mixer in Black Matt is a premium wall-mounted shower system designed for modern bathrooms. Combining a rain shower head, hand shower, and integrated bath spout, it offers a versatile and luxurious showering experience. The sleek black finish adds a contemporary touch t... Read More
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Stock 61 Code 2843086 Model AU-19-B04-V Warranty 2 Years

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Estimated delivery Thursday, October 1
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The Shower Column Dokos W Bath Mixer in Black Matt is a premium wall-mounted shower system designed for modern bathrooms. Combining a rain shower head, hand shower, and integrated bath spout, it offers a versatile and luxurious showering experience. The sleek black finish adds a contemporary touch to any bathroom decor.

Advantages

This shower column features a single-lever bath mixer with a ceramic cartridge for precise water temperature and flow control. The rain shower head (250 mm diameter) is made of durable ABS with anti-calc nozzles for easy cleaning. The hand shower offers a single function and comes with a 1500 mm anti-twist hose. The column height is adjustable from 900 to 1200 mm, accommodating different user heights. The mixer body is brass, ensuring longevity and reliability.

Suitable for

  • Modern bathrooms seeking a sleek black finish
  • Users who prefer a rain shower and hand shower combination
  • Wall-mounted installations with standard 150 mm connection spacing

Key specifications

  • Finish: Black Matt
  • Mixer Type: Single-lever bath mixer
  • Cartridge Type: Ceramic
  • Rain Shower Head Diameter: 250 mm
  • Rain Shower Head Material: ABS
  • Hand Shower Functions: 1-function
  • Shower Hose Length: 1500 mm
  • Column Material: Steel / Brass
  • Mixer Body Material: Brass
  • Mounting Type: Wall-mounted
  • Adjustable Column Height: 900-1200 mm
  • Bath Spout: Fixed, integrated
  • Diverter Type: Ceramic, integrated
  • Standard Connection Spacing: 150 mm
  • Water Connection: G1/2"
  • Anti-calc System: Yes (for shower heads)
  • Warranty: 7 years (mixer)

Recommendations

For optimal performance, ensure professional installation by a qualified plumber. The product is designed for use with standard plumbing systems. Regular cleaning with a soft cloth will maintain the black matt finish.

Specifications
Brand
Dokos
Category
Shower Column
Control type
Single-lever
Cord length
1500 mm
EAN
5907798716456
Easy to clean
Yes
Height
900-1200 mm
Housing material
Steel, Brass, ABS
Mixer functions
Bath mixer, rain shower, hand shower
Model
AU-19-B04-V
MPN
AU-19-B04-V
Package depth
800 mm
Package height
300 mm
Package weight
4.0 kg
Package width
300 mm
Product colour
Black
Weight
33.3 kg
Width
250 mm
Price history over the last 6 months
Shower Column Dokos W Bath Mixer Black
Current
R6,949
Lowest
R3,956
Highest
R7,693
Change 24H
+R2,882   +71%
Week
+R2,923   +73%
Month
+R2,872   +70%

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