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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple

Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
0 reviews • Write a review
R5,187
+R14 Reward
Samsung VS15A6031R4/GE, Stick vacuum, Bagless, Black, Purple, 0.8 L, Dry, Cyclonic Samsung VS15A6031R4/GE. Product type: Stick vacuum, Dust container type: Bagless, Product colour: Black, Purple. Cleaning type: Dry, Vacuum air filtering: Cyclonic, Dirt separating method: Multi cyclonic/filtering. P... Read More
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Stock 7 Code 361127 Brand SAMSUNG Model VS15A6031R4/GE Warranty 2 Years

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Estimated delivery Thursday, October 29
You will be kept updated through our detailed tracking system
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Samsung VS15A6031R4/GE, Stick vacuum, Bagless, Black, Purple, 0.8 L, Dry, Cyclonic

Samsung VS15A6031R4/GE. Product type: Stick vacuum, Dust container type: Bagless, Product colour: Black, Purple. Cleaning type: Dry, Vacuum air filtering: Cyclonic, Dirt separating method: Multi cyclonic/filtering. Power source: Battery, Maximum input power: 410 W, Battery technology: Lithium-Ion (Li-Ion). Package width: 209 mm, Package depth: 260 mm, Package height: 757 mm. Width: 203 mm, Depth: 250 mm, Height: 1120 mm

Key Highlights
  • Dry Bagless 0.8 L Black, Purple
  • Vacuum air filtering: Cyclonic Multi cyclonic/filtering 86 dB
  • Removable handheld vacuum
  • Inverter technology
  • 410 W
  • Battery Lithium-Ion (Li-Ion) 21.6 V Runtime: 40 min
Specifications
Battery charger included
Yes
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
21.6 V
Cleaning type
Dry
Crevice tool
Yes
Depth
250 mm
Dirt separating method
Multi cyclonic/filtering
Dust capacity
0.8 L
Dust container type
Bagless
Floor nozzle included
Yes
Height
1120 mm
Inverter technology
Yes
Maximum input power
410 W
Multifunctional brush
Yes
Noise level
86 dB
Package depth
260 mm
Package height
757 mm
Package weight
4.38 kg
Package width
209 mm
Power source
Battery
Product colour
Black, Purple
Product type
Stick vacuum
Quantity
1
Removable battery
Yes
Removable handheld vacuum
Yes
Runtime
40 min
Suction power
150 AW
Vacuum air filtering
Cyclonic
Weight
2.18 kg
Width
203 mm

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Price history over the last 6 months
Samsung VS15A6031R4/GE stick vacuum/electric broom Battery Dry Cyclonic Bagless 0.8 L 410 W Black, Purple
Current
R5,187
Lowest
R3,066
Highest
R5,436
Change 24H
+R1,323   +34%
Week
+R1,824   +54%
Month
+R1,824   +54%

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