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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
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We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White

Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
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R9,117
+R26 Reward
The Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 is a cordless 2-in-1 stick vacuum and mop with a removable 18 V battery and a bagless 0.3 L dust container.Key featuresPower Spinning Pads with automatic water dosing for thorough moppingAllFloor DynamicPower brush with integrated floor lightsHEPA fil... Read More
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Stock 1 Code 103769 Brand BOSCH Model BCS71HYG1 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 30
You will be kept updated through our detailed tracking system
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The Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 is a cordless 2-in-1 stick vacuum and mop with a removable 18 V battery and a bagless 0.3 L dust container.

Key features

  • Power Spinning Pads with automatic water dosing for thorough mopping
  • AllFloor DynamicPower brush with integrated floor lights
  • HEPA filter, bagless design
  • Power regulator and removable battery

Specifications

  • Brand: Bosch
  • Model: Unlimited 7 ProHygienic Aqua BCS71HYG1
  • Battery: 18 V, removable
  • Charging time: 5 h
  • Maximum operating time (one battery): 40 min
  • Dust container: 0.3 L
  • Clean water tank: 0.3 L
  • Noise level: 82 dB
  • Dimensions (H × W × D): 131.5 × 25.2 × 20.4 cm
  • Colour: White
  • Weight: 4.7 kg
Key Highlights
  • Dry&wet Bagless 0.3 L Black, White
  • Vacuum air filtering: HEPA Filtering 82 dB
  • Removable handheld vacuum
  • Wet mopping
  • Variable power
  • 23.5 W
  • Battery Lithium-Ion (Li-Ion) 18 V Runtime: 40 min
Specifications
Accessory storage
No
Anti-bacterial filter
No
Area cleaned per battery charge
100 m²
Battery capacity
3 Ah
Battery charger included
Yes
Battery low indication
Yes
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
18 V
Built-in LED lighting
Yes
Charging indicator
Yes
Charging time
5 h
Cleaning surfaces
Carpet, Hard floor, Mattress, Stair steps, Tile, Upholstery
Cleaning type
Dry&wet
Crevice tool
Yes
Depth
204 mm
Dirt separating method
Filtering
Dust capacity
0.3 L
Dust container full indicator
No
Dust container type
Bagless
Energy saving
No
Ergonomic handle
Yes
Handle controls
Yes
Height
1315 mm
Illumination LED
Yes
Maximum input power
23.5 W
Noise level
82 dB
Number of batteries supported
1
Number of microfiber pads included
2 pc(s)
Number of power levels
3
Overheat protection
Yes
Package depth
300 mm
Package height
216 mm
Package weight
6.1 kg
Package width
800 mm
Parking position
Yes
Power control
Electronic
Power source
Battery
Product type
Stick vacuum
Removable handheld vacuum
Yes
Repairability index
9.8
Runtime
40 min
Suitable for all types of surface
Yes
Telescopic tube
No
Turbo
Yes
Upholstery nozzle included
Yes
Vacuum air filtering
HEPA
Vacuum brushes included
Dusting brush, Motorized brush, Motorized wet roller brush
Variable power
Yes
Vertical storage
Yes
Wall mountable
Yes
Warranty period
2 year(s)
Washable filter
No
Weight
4.7 kg
Weight (without accessories)
2.9 kg
Wet mopping
Yes
Wheels material
Not applicable
Width
252 mm

Manual

Open Manual

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Bosch Unlimited 7 ProHygienic Aqua BCS71HYG1 cordless 2-in-1 stick vacuum and mop, 18V, HEPA, bagless, 0.3 L, White
Current
R9,117
Lowest
R5,736
Highest
R9,479
Change 24H
+R2,187   +32%
Week
+R2,204   +32%
Month
+R2,210   +32%

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