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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Rocket Coffee Grinder Faustino 3.1 Chrome White

Rocket Coffee Grinder Faustino 3.1 Chrome White
Rocket Coffee Grinder Faustino 3.1 Chrome White
0 reviews • Write a review
R11,037
+R38 Reward
The Rocket Faustino 3.1 is a premium on-demand coffee grinder designed for specialty coffee enthusiasts and professionals. With its sleek chrome white finish and robust die-cast aluminum body, it combines Italian craftsmanship with cutting-edge technology. The 50 mm hardened steel flat burrs ensure ... Read More
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Stock 100 Code 2867950 Brand ROCKET Model RG731M1W11 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Rocket Faustino 3.1 is a premium on-demand coffee grinder designed for specialty coffee enthusiasts and professionals. With its sleek chrome white finish and robust die-cast aluminum body, it combines Italian craftsmanship with cutting-edge technology. The 50 mm hardened steel flat burrs ensure consistent grind quality, while the stepless micrometric adjustment allows precise control over grind size. The intuitive touchscreen display offers single, double, and manual dosing modes, and the programmable timer ensures repeatable results. The hands-free adjustable portafilter support accommodates various portafilter sizes, making it a versatile addition to any coffee setup.

Advantages

Experience exceptional grind consistency with hardened steel flat burrs. The stepless micrometric adjustment gives you full control over grind size, from espresso to French press. The touchscreen interface simplifies operation, and the programmable dosing ensures perfect shots every time. Built with durable materials and made in Italy, this grinder is designed for longevity and performance.

Suitable for

  • Home baristas seeking professional-grade equipment
  • Specialty coffee shops requiring consistent on-demand grinding
  • Enthusiasts who value precision and Italian design

Key specifications

  • Grinder Type: On-Demand
  • Burr Type: Flat Burrs
  • Burr Material: Hardened Steel
  • Burr Diameter: 50 mm
  • Motor Power: 260 W
  • Motor Speed: 1350 RPM
  • Hopper Capacity: 320 g
  • Grind Adjustment: Stepless Micrometric
  • Display Type: Touchscreen
  • Dosing Modes: Single, Double, Manual
  • Body Construction: Die-cast Aluminum
  • Finish Color: Chrome White
  • Voltage: 220-240 V
  • Frequency: 50/60 Hz
  • Portafilter Support: Hands-free Adjustable
  • Timer Function: Programmable Dosing
  • Product Origin: Italy

Recommendations

For optimal performance, pair with a high-quality espresso machine and use fresh, specialty-grade coffee beans. Regular cleaning of the burrs and hopper will maintain grind consistency and extend the life of the grinder.

Specifications
Brand
Rocket
Category
Coffee Grinders
Coffee beans capacity
320 g
Colour of product
Chrome White
EAN
8050506335993
Material
Die-cast Aluminum
Model
Faustino 3.1
MPN
RG731M1W11
Other features
On-demand grinder, 50mm hardened steel flat burrs, stepless micrometric adjustment, touchscreen display, programmable dosing, hands-free portafilter support, made in Italy
Power
260 W
Producer
Rocket Espresso
Producer product family
Coffee Grinders
Producer product name
Faustino 3.1
Product colour
Chrome White
Product type
Coffee Grinder
Pulse function
Yes
Warranty
2 years
Weight
33.3 kg
Price history over the last 6 months
Rocket Coffee Grinder Faustino 3.1 Chrome White
Current
R11,037
Lowest
R9,849
Highest
R11,875
Change 24H
+R1,082   +11%
Week
+R1,188   +12%
Month
+R1,151   +12%

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