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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black

ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
0 reviews • Write a review
R5,496
+R20 Reward
What is Thunderbolt™ 4?It is the superset standard that includesUSB4®, DisplayPort™ and PCI Express (PCIe). With Thunderbolt™ 4, a data transfer rate of up to 40 Gbit/s (at 2 m cable length) as well as 32 GB/s PCIe data transfer must be guaranteed, at least one 100 W charging port must be available ... Read More
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Stock 20 Code 361264 Brand RAIDSONIC Model 60988 Warranty 2 Years

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What is Thunderbolt™ 4?
It is the superset standard that includesUSB4®, DisplayPort™ and PCI Express (PCIe). With Thunderbolt™ 4, a data transfer rate of up to 40 Gbit/s (at 2 m cable length) as well as 32 GB/s PCIe data transfer must be guaranteed, at least one 100 W charging port must be available and wake-up from sleep mode must be possible.

What is the difference between Thunderbolt™ 3 and 4?
Theoretically, a Thunderbolt™ 3 device should be able to do the same as a Thunderbolt™ 4 device. However, compared to version 3, Thunderbolt™ 4 now has to meet much stricter standards to be certified. This includes, among other things, support for two 4K displays or one 8K display.

IB-DK8801-TB4 prevents cyber attacks
This is realised through Virtualisation Technology for Directed I/O (VT-d). It prevents physical DMA attacks by protecting PCIe peripherals from unauthorised access to memory using DMA remapping. Access is thus only allowed to an isolated and allocated memory of a specific device.

ICY BOX IB-DK8801-TB4. Connectivity technology: Wired, Host interface: Thunderbolt 4, USB Power Delivery up to: 96 W. Ethernet LAN data rates: 10,100,1000,2500 Mbit/s. Product colour: Anthracite, Black, Compatible memory cards: SD, Data transfer rate: 40 Gbit/s. Power source type: AC, AC input voltage: 100-240 V, AC input frequency: 50 - 60 Hz. Width: 200 mm, Depth: 75 mm, Height: 31 mm

Key Highlights
  • SMARTER WORKSPACE: The next generation of Thunderbolt 4 finally brings true PC connectivity to notebooks and other devices: fast transfer speeds, multi-functional ports and a desk without cable clutter
  • THUNDERBOLT 4 – THE FUTURE OF CONNECTIVITY: Compatible with e.g. DisplayPort, PCle and USB 4 as well as backwards compatible with previous Thunderbolt versions: it's the cable connection that trumps all others
  • THUNDERBOLT 4 AND GAMING: Those using external PCIe devices in conjunction with the IB-DK8801-TB4 and a compatible TB4 system can now run games directly from an external NVMe SSD
  • IMMERSE IN DIVERSITY: High resolutions for Thunderbolt 4 enabled devices. Increase visual productivity with Ultra HD image sharpness, contrast and colour depth via the available HDMI and Thunderbolt 4 connections
  • THUNDERBOLT 4 AND PD: IB-DK8801-TB4 charges smartphones, notebooks and more, everything that requires less than 100 watts. The benefit: no need for a separate power supply
  • Wired
  • Host interface: Thunderbolt 4
  • USB Power Delivery (USB PD)
  • Ethernet LAN 10,100,1000,2500 Mbit/s
  • SD
  • Cable lock slot
  • Plug and Play
Specifications
AC input frequency
50 - 60 Hz
AC input voltage
100-240 V
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
DC, Thunderbolt
Card reader integrated
Yes
Combo headphone/mic port
Yes
Compatible memory cards
SD
Connectivity technology
Wired
Country of origin
China
Data transfer rate
40 Gbit/s
DC-in jack
Yes
Depth
75 mm
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000,2500 Mbit/s
Harmonized System (HS) code
84718000
HD type
8K Ultra HD
HDMI ports quantity
1
Headphone outputs
1
Height
31 mm
Host interface
Thunderbolt 4
Housing material
Aluminium
LED indicators
Yes
Mac operating systems supported
Yes
Manual
Yes
Master (outer) case gross weight
12.6 kg
Master (outer) case height
500 mm
Master (outer) case length
315 mm
Master (outer) case width
305 mm
Maximum refresh rate
60 Hz
Microphone in
No
Number of displays supported
2
On/off switch
Yes
Output current
6.75 A
Output voltage
5 - 20 V
Package depth
92 mm
Package height
158 mm
Package weight
1.4 kg
Package width
290 mm
Plug and Play
Yes
Power source type
AC
Power supply
135 W
Product colour
Anthracite, Black
Products per master (outer) case
9 pc(s)
Quantity per pack
1 pc(s)
Thunderbolt 4 ports quantity
2
Thunderbolt ports quantity
3
UASP support
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
4
USB Power Delivery (USB PD)
Yes
USB Power Delivery revision
3.0
USB Power Delivery up to
96 W
USB Type-C DisplayPort Alternate Mode
Yes
Weight
435 g
Width
200 mm
Windows operating systems supported
Yes

Manual

Open Manual

Leaflet

Open Leaflet

Manual

Open Manual
Price history over the last 6 months
ICY BOX IB-DK8801-TB4 Wired Thunderbolt 4 Anthracite, Black
Current
R5,496
Lowest
R5,316
Highest
R5,583
Change 24H
+R133   +2%
Week
+R168   +3%
Month
+R170   +3%

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