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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.

Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
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R861
+R2 Reward
MAXI3 is the wireless over-ear headphone by Music Sound, designed for those who seek an uncompromising audio experience. Equipped with Active Noise Cancelling technology, it blocks external noise for an immersive and crystal-clear sound wherever you are. Its modern design, with earcups covered in me... Read More
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Stock 4 Code 2624621 Brand Music Sound Model BTHEADBMSMAXI3V Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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MAXI3 is the wireless over-ear headphone by Music Sound, designed for those who seek an uncompromising audio experience. Equipped with Active Noise Cancelling technology, it blocks external noise for an immersive and crystal-clear sound wherever you are. Its modern design, with earcups covered in metal-effect material, combines elegance and functionality, making it perfect for both work and leisure. With up to 35 hours of continuous playtime, MAXI3 is the ideal companion for long music sessions, travel or calls. The integrated controls on the earcups and the soft, padded headband ensure maximum comfort and ease of use. Compatible with all Bluetooth devices, it also includes USB-C and 3.5 mm jack cables for wired connections. MAXI3 is the smart choice for those who want premium quality at an affordable price.
Key Highlights
  • IMMERSIVE WIRELESS SOUND – Wireless over-ear headphones designed to fully cover the ear for superior comfort and powerful, deep and naturally isolated audio
  • DIVE INTO SOUND WITHOUT DISTRACTIONS – Thanks to ANC (Active Noise Cancelling) technology, enjoy an immersive, crystal-clear listening experience free from unwanted external noise
  • 4 COLORS FOR A MODERN LOOK – Maxi3 is available in 4 colors: black, white, purple and blue. The package includes a USB-C cable and a 3.5 mm audio cable
  • READY TO FOLLOW YOU ANYWHERE – UP TO 35H OF NON-STOP MUSIC – Rotating earcups and extended battery life to keep up with you, without interruptions
  • DESIGN AND FUNCTION WITHOUT COMPROMISE – Metal-effect earcups, premium fabric details and refined finishes for a sophisticated look and lasting comfort. Integrated controls and microphone for managing music and calls with ease
  • Purple Calls/Music Head-band Headset
  • Wireless 3.5 mm connector USB connectivity Bluetooth 5.4 10 m
  • Circumaural
  • Microphone type: Built-in
  • Built-in battery 200 mAh
Specifications
3.5 mm connector
Yes
6.35 mm connector
No
AC adapter included
No
Acoustic system
Closed
Adjustable headband
Yes
Batteries included
Yes
Battery capacity
200 mAh
Battery operated
Yes
Battery recharge time
2.5 h
Battery type
Built-in battery
Battery voltage
3.7 V
Battery weight
5 g
Bluetooth
Yes
Bluetooth profiles
A2DP, AVRCP
Bluetooth version
5.4
Bone conduction sensor
No
Brand compatibility
Universal
Cable length
0.15 m
Cables included
USB Type-C
Charging source
USB
Connectivity technology
Wireless
Continuous audio playback time
27 h
Control type
Buttons
Control unit type
On-ear control unit
Depth
175 mm
Detachable cable
Yes
Ear coupling
Circumaural
Foldable
Yes
Frequency band
2.402 - 2.48 GHz
Headset type
Binaural
Height
195 mm
Intraaural headphones type
Not applicable
Market segment
Consumer
Microphone type
Built-in
Noise canceling
Yes
Noise canceling type
Active
On/off switch
Yes
Operating keys
ANC control, Answer/end call, Play/Pause, Track <, Track >, Voice assistant, Volume +, Volume -
Package depth
179.5 mm
Package height
173 mm
Package weight
469 g
Package width
85 mm
Product colour
Purple
Product type
Headset
Radio Equipment Directive (RED)
Yes
Recommended usage
Calls/Music
Talk time
13 h
UN number
UN3481
USB connectivity
Yes
USB Type-C charging port
Yes
USB Type-C required charging power (max)
5 W
USB Type-C required charging power (min)
2.5 W
Volume control
Button
Warranty period
2 year(s)
Wearing style
Head-band
Weight
413 g
Width
78.6 mm
Wireless charging
No
Wireless range
10 m

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
Music Sound MAXI3 MAXI3 wireless over-ear headphones with Active Noise Cancelling: immersive and distraction-free listening experience, up to 35 hours of battery life. Modern design, comfort, style and powerful, revolutionary sound.
Current
R861
Lowest
R754
Highest
R879
Change 24H
+R98   +13%
Week
+R106   +14%
Month
+R103   +14%

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