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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation

Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
0 reviews • Write a review
R5,715
+R21 Reward
Fanless Slim PC with integrated ULV processor in industrial designThe DS50U-series is a fanless slim PC with a robust 1.3-litre metal chassis and exceptional connectivity. It supports two digital video outputs for UHD/4K displays and one traditional D-Sub/VGA connector. The built-in Intel Gen 12/13 ... Read More
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Stock 2 Code 2458333 Brand SHUTTLE Model DS50U Warranty 2 Years

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Fanless Slim PC with integrated ULV processor in industrial design
The DS50U-series is a fanless slim PC with a robust 1.3-litre metal chassis and exceptional connectivity. It supports two digital video outputs for UHD/4K displays and one traditional D-Sub/VGA connector. The built-in Intel Gen 12/13 processor provides ample performance for playback of 2160p/60 videos. Installation of components goes straight forward, as there is plenty of interior space for two DDR5 memory modules, one 2.5" drive and two M.2-2280 SSD cards.

Optionally, an 4G/5G module can be fitted in the second M.2 slot using the optional WWN04 accessory. Thanks to its passive cooling, the system is virtually maintenance-free and is approved for 24/7 nonstop operation. It is big on performance, yet extremely energy-efficient. The Shuttle XPC slim Barebone DS50U series is an ideal platform for professional applications such as digital signage, POS, Kiosk, Thin Client, Office PC and Multimedia.

Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation. Chassis type: 1.3L sized PC, Product type: Mini PC barebone. BIOS type: UEFI AMI. Supported memory types: DDR5-SDRAM, Number of memory slots: 2, Maximum internal memory: 64 GB. Supported storage drive types: HDD & SSD, Storage drive interface: PCI Express, Serial ATA III. Ethernet LAN (RJ-45) ports: 2. Cooling type: Passive. Power supply: 90 W

Key Highlights
  • Fanless 1.3L-PC supports 24/7 operating
  • Dual LAN (1x 2.5Gbit , 1x 1Gbit) , 1x COM (RS232) , VESA
  • HDMI, Display Port and VGA
  • 1.3L sized PC Black
  • Built-in processor Intel 7305
  • 2 SO-DIMM Maximum internal memory: 64 GB DDR5-SDRAM
  • HDD & SSD 2.5,M.2
  • On-board graphics card Intel® UHD Graphics
  • Ethernet LAN
Specifications
AC adapter included
Yes
AC adapter output current
1.6 A
AC adapter output voltage
19 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Audio chip
RealTek ALC888S
BIOS type
UEFI AMI
Built-in processor
Yes
Built-in speaker(s)
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Chassis type
1.3L sized PC
Compliance certificates
BSMI, CB, CE, Federal Communications Commission (FCC), RCM, RoHS, VCCI, cTUVus
Cooling type
Passive
DC-in jack
Yes
Depth
165 mm
DisplayPort version
1.4
DisplayPorts quantity
1
ECC supported by processor
No
Efficient cores
4
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Graphics card family
Intel
Harmonized System (HS) code
84733080
HDMI ports quantity
1
HDMI version
2.0b
Headphone outputs
1
Height
39.5 mm
Housing material
Steel
LAN controller
Intel® I219, Intel I226-LM
LED indicators
HDD, Power
Linux operating systems supported
Yes
Maximum internal memory
64 GB
Memory channels
Dual-channel
Memory slots type
SO-DIMM
Memory voltage
1.1 V
Microphone in
Yes
Number of memory slots
2
Number of power supply units
1
Number of processors supported
1
Number of storage drives supported
3
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel® UHD Graphics
On/off switch
Yes
Operating relative humidity (H-H)
10 - 90%
Operating system installed
No
Operating temperature (T-T)
0 - 40 °C
Package weight
2.3 kg
Panel mounting interface
75 x 75,100 x 100 mm
Performance cores
1
Power cord included
Yes
Power supply
90 W
Power supply type
External AC adapter
Processor cores
5
Processor family
Intel® Celeron®
Processor manufacturer
Intel
Processor model
7305
Processor threads
5
Product colour
Black
Product type
Mini PC barebone
Quick start guide
Yes
Serial ports quantity
1
Storage drive interface
PCI Express, Serial ATA III
Storage drive sizes supported
2.5,M.2
Supported memory clock speeds
5200 MHz
Supported memory types
DDR5-SDRAM
Supported storage drive types
HDD & SSD
Sustainability certificates
ENERGY STAR, ErP
Sustainability compliance
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Weight
1.6 kg
Wi-Fi
No
Width
200 mm
Windows operating systems supported
Windows 10, Windows 11

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Price history over the last 6 months
Shuttle XPC slim Barebone DS50U, Intel Celeron 7305, 2x LAN (1x 2.5Gbit ,1x 1Gbit), 1xCOM,1xHDMI,1xDP, 1x VGA, fanless, 24/7 permanent operation
Current
R5,715
Lowest
R5,605
Highest
R5,877
Change 24H
+R36   +1%
Week
+R97   +2%
Month
+R75   +1%

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