Poly EncorePro HW710 Wired Monaural Headset with Noise-Cancelling Microphone, Quick Disconnect, Black

Call centre agents and office professionals rely on the Poly EncorePro HW710 for all-day comfort and clear conversations. This wired monaural headset connects via Quick Disconnect to compatible desk phones and USB adapters, delivering wideband audio from 150 to 6800 Hz. The noise-cancelling microphone with flexible boom ensures your voice comes through crisply, while SoundGuard technology protects hearing from acoustic spikes above 118 dBA. Weighing only 53 grams, its lightweight nylon composite frame and leatherette ear cushion keep you comfortable through long shifts.

Key specifications

• Connectivity: Wired, Quick Disconnect (QD) connector
• Wearing style: Over-the-head, monaural (single ear)
• Frequency response: 150–6800 Hz (wideband)
• Microphone: Noise-cancelling, flexible boom
• Acoustic protection: SoundGuard (limits sounds above 118 dBA)
• Weight: 53 g
• Colour: Black
• Ear cushion: Leatherette
• Construction: Lightweight nylon composite, aircraft-grade aluminum joints
• Compatibility: Plantronics/Poly Quick Disconnect devices (desk phones, USB adapters)

Why choose it

The EncorePro HW710 is built for durability and daily use in demanding call centre environments. Its lightweight design reduces fatigue, while the noise-cancelling microphone and wideband audio ensure every word is heard clearly. SoundGuard adds an extra layer of hearing protection, making it a safe choice for high-volume call handling. The Quick Disconnect feature allows you to walk away without removing the headset, and the leatherette cushion is easy to clean and replace.

Ideal use cases

• Call centres and customer support desks
• Office environments with unified communications platforms
• Professionals needing a reliable, comfortable headset for long calls
• Users of Poly/Plantronics QD-enabled desk phones or USB adapters

Good to know

The headset is monaural, leaving one ear free to stay aware of your surroundings. It does not include a USB adapter or cable; those are sold separately. The Quick Disconnect connector is standard across many Poly/Plantronics audio processors and desk phone cables. For hygiene and longevity, the ear cushion can be replaced. The flexible microphone boom can be positioned for optimal voice pickup, and the noise-cancelling technology reduces background noise for your callers.