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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless

Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
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R7,335
+R19 Reward
Philips PowerPro Expert FC9747/09. Maximum input power: 900 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Bagless, Dust capacity: 2 L. Vacuum air filtering: HEPA, Dirt separating method: Cyclonic, Noise level: 75 dB. Product colour: Black... Read More
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Stock 3 Code 2529127 Brand PHILIPS Model FC9747/09 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Philips PowerPro Expert FC9747/09. Maximum input power: 900 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Bagless, Dust capacity: 2 L. Vacuum air filtering: HEPA, Dirt separating method: Cyclonic, Noise level: 75 dB. Product colour: Black

Key Highlights
  • Cylinder vacuum 2 L 900 W Black
  • Variable power
  • Dry Bagless
  • HEPA Cyclonic 75 dB
  • Operating radius: 10 m
  • Carrying handle(s)
Specifications
AC input frequency
50-60 Hz
AC input voltage
220-230 V
Additional nozzle
Mini-Turbo brush
Airflow
32.5 l/s
Cable length
7 m
Carrying handle(s)
Yes
Cleaning surfaces
Bare floor, Carpet, Hard floor, Stair steps, Upholstery
Cleaning type
Dry
Control type
Buttons
Cord length
7 m
Country of origin
China
Crevice tool
Yes
Dangerous goods
No
Depth
451 mm
Dirt separating method
Cyclonic
Dust capacity
2 L
Dust container type
Bagless
Efficiency
99.99%
Filter model
Relevant filter variant FC8003
Flexible hose
Yes
Height
292 mm
HEPA class
HEPA 13
Housing material
Plastic
Input power (IEC)
899 W
Maximum input power
900 W
Maximum power
900 W
Motor protection filter
Yes
Noise level
75 dB
Noise level (economic mode)
67 dB
Number of wheels
2 wheel(s)
Operating radius
10 m
Package depth
350 mm
Package height
340 mm
Package weight
9.77 kg
Package width
545 mm
Park/storage assist
Yes
Power consumption (standby)
0.5 W
Power control
Electronic
Product colour
Black
Proper use
Home
Rotary wheel
Yes
Special nozzle
TriActive+ LED nozzle
Storage compartment
Yes
Tube coupling
ActiveLock
Tube material
Metal
Tube parts quantity
2
Tube type
Telescopic
Type
Cylinder vacuum
User manual recycled paper
Yes
Vacuum air filtering
HEPA
Vacuum brushes included
Mini turbo brush
Variable power
Yes
Warranty period
2 year(s)
Weight
5.5 kg
Wheels material
Rubber
Width
292 mm

Leaflet

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Price history over the last 6 months
Philips PowerPro Expert FC9747/09 vacuum 2 L Cylinder vacuum Dry 900 W Bagless
Current
R7,335
Lowest
R5,006
Highest
R7,571
Change 24H
+R2,270   +45%
Week
+R2,317   +46%
Month
+R2,279   +45%

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