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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white

Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white
Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white
Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white
Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white
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R193
+R1 Reward
Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white Philips Spot 35W PAR16 GU10 x2. Bulb power: 3.5 W, Equivalent bulb power: 35 W, Fitting/cap type: GU10, Luminous flux: 255 lm, Bulb lifetime: 15000 h, Light colour: Warm white, Colour temperature: 2700 K, Beam angle (max... Read More
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Stock 4 Code 2411648 Brand PHILIPS Model 8719514455030 Warranty 2 Years

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Estimated delivery Thursday, October 1
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Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white

Philips Spot 35W PAR16 GU10 x2. Bulb power: 3.5 W, Equivalent bulb power: 35 W, Fitting/cap type: GU10, Luminous flux: 255 lm, Bulb lifetime: 15000 h, Light colour: Warm white, Colour temperature: 2700 K, Beam angle (max): 36°, Color Rendering Index (CRI): 80, Power factor: 0.5

Key Highlights
  • Perfect for accent lighting
  • Perfect for general lighting
  • Replaces halogen spots
  • Reflector GU10 3.5 W
  • Luminous flux: 255 lm Bulb lifetime: 15000 h Warm white
  • Colour temperature: 2700 K Beam angle (max): 36° Color Rendering Index (CRI): 80
  • Energy efficiency class: F
  • 4 kWh 220-240 V 50-60 Hz
Specifications
12NC Logistic code(s)
929001217892
AC input frequency
50-60 Hz
AC input voltage
220-240 V
Beam angle (max)
36°
Bulb lifetime
15000 h
Bulb power
3.5 W
Bulb shape
Reflector
Bulb technology
LED
Bulb type
LED
Color Rendering Index (CRI)
80
Colour code
827 | CCT of 2700K
Colour temperature
2700 K
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Depth
54 mm
Dimmable
No
EAN/UPC/GTIN (packaging)
8719514455030
Energy consumption per 1000 hours
4 kWh
Energy efficiency class
F
EOC code
871951445503000
Equivalent bulb power
35 W
Eye comfort
Yes
Finish type
Clear
Fitting/cap type
GU10
Glass colour
Transparent
Glass type
Matt
Height
54 mm
Housing material
Glass
Input frequency
50-60 Hz
Input voltage
220-240 V
Instant full light
Yes
Length
54 mm
Light colour
Warm white
Light distribution
Directional
Luminous efficacy
72 lm/W
Luminous flux
255 lm
Material
Glass
Nominal luminous flux
255 lm
Number of switch cycles
50000
Package depth
51 mm
Package gross weight
130 g
Package height
106 mm
Package net weight
100 g
Package weight
130 g
Package width
51 mm
Placement supported
Indoor
Power factor
0.5
Product title
LEDClassic 35W GU10 WW 36D ND 2CT/6 EC
Quantity per pack
2 pc(s)
Rated lifetime
15000 h
Rated peak intensity
545 cd
Warm-up time to 60% light
0.5 s
Width
50 mm

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Price history over the last 6 months
Philips Spot 35W PAR16 GU10 x2, 3.5 W, 35 W, GU10, 255 lm, 15000 h, Warm white
Current
R193
Lowest
R164
Highest
R193
Change 24H
+R19   +11%
Week
+R21   +12%
Month
+R29   +18%

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