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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips Spot 50W PAR16 GU10 x2, 4.6 W, 50 W, GU10, 355 lm, 15000 h, Warm white

Philips Spot 50W PAR16 GU10 x2, 4.6 W, 50 W, GU10, 355 lm, 15000 h, Warm white
Philips Spot 50W PAR16 GU10 x2, 4.6 W, 50 W, GU10, 355 lm, 15000 h, Warm white
Philips Spot 50W PAR16 GU10 x2, 4.6 W, 50 W, GU10, 355 lm, 15000 h, Warm white
Philips Spot 50W PAR16 GU10 x2, 4.6 W, 50 W, GU10, 355 lm, 15000 h, Warm white
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R214
+R1 Reward
Warm white light, no compromise on light qualitySparkling light for a warm and inviting atmosphereFamiliar shapes you know and love. They use around 85% less energy than traditional light bulbs thanks to the latest LED energy-saving technology, and last ten times longer. Philips Spot 50W PAR16 GU10... Read More
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Stock 2 Code 2411641 Brand PHILIPS Model 8719514451636 Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Warm white light, no compromise on light quality
Sparkling light for a warm and inviting atmosphere
Familiar shapes you know and love. They use around 85% less energy than traditional light bulbs thanks to the latest LED energy-saving technology, and last ten times longer.

Philips Spot 50W PAR16 GU10 x2. Bulb power: 4.6 W, Equivalent bulb power: 50 W, Fitting/cap type: GU10, Luminous flux: 355 lm, Bulb lifetime: 15000 h, Light colour: Warm white, Colour temperature: 2700 K, Beam angle (max): 36°, Color Rendering Index (CRI): 80, Power factor: 0.5

Key Highlights
  • Perfect for accent lighting
  • Perfect for general lighting
  • Replaces halogen spots
  • Reflector GU10 4.6 W
  • Luminous flux: 355 lm Bulb lifetime: 15000 h Warm white
  • Colour temperature: 2700 K Beam angle (max): 36° Color Rendering Index (CRI): 80
  • Energy efficiency class: F
  • 5 kWh 220-240 V 50-60 Hz
Specifications
12NC Logistic code(s)
929001215292
AC input frequency
50-60 Hz
AC input voltage
220-240 V
Beam angle (max)
36°
Bulb current
39 mA
Bulb lifetime
15000 h
Bulb lifetime (@ 2.7 hrs/day)
15 year(s)
Bulb power
4.6 W
Bulb shape
Reflector
Bulb technology
LED
Bulb type
LED
Color Rendering Index (CRI)
80
Colour code
827 | CCT of 2700K
Colour consistency (SDCM)
6
Colour temperature
2700 K
Colour temperature (max)
2700 K
Colour temperature (min)
2700 K
Depth
54 mm
Diameter
5 cm
Dimmable
No
EAN/UPC/GTIN (packaging)
8719514451636
Energy consumption per 1000 hours
5 kWh
Energy efficiency class
F
EOC code
871951445163600
Equivalent bulb power
50 W
Eye comfort
Yes
Finish type
Clear
Fitting/cap type
GU10
Glass colour
Transparent
Glass type
Clear
Height
54 mm
Housing material
Glass
Input frequency
50-60 Hz
Input voltage
220-240 V
Instant full light
Yes
Length
54 mm
Light colour
Warm white
Light distribution
Directional
Lumen maintenance factor
70%
Luminous efficacy
77 lm/W
Luminous flux
355 lm
Luminous intensity
700 cd
Material
Glass
Nominal luminous flux
355 lm
Number of switch cycles
50000
Package depth
51 mm
Package gross weight
120 g
Package height
106 mm
Package net weight
100 g
Package weight
120 g
Package width
51 mm
Placement supported
Indoor
Power factor
0.5
Product title
LEDClassic 50W GU10 WW 36D ND 2CT/8 EC
Quantity per pack
2 pc(s)
Rated lifetime
15000 h
Rated luminous flux
355 lm
Rated peak intensity
700 cd
Rated power
4.6 W
Start-up time
0.5 s
Warm-up time to 60% light
0.5 s
Weight
50 g
Width
50 mm

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Price history over the last 6 months
Philips Spot 50W PAR16 GU10 x2, 4.6 W, 50 W, GU10, 355 lm, 15000 h, Warm white
Current
R214
Lowest
R181
Highest
R214
Change 24H
+R19   +10%
Week
+R29   +16%
Month
+R28   +15%

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