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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black

Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
0 reviews • Write a review
R8,385
+R18 Reward
Get your best work done with the Philips 22" Full HD monitor. Crisp and vivid Full HD gives you the space and clarity to see your work. Features like height-adjustment, Flicker-free and LowBlue mode make work easy-on-the eyes. SmartImage presets for easy optimized image setting... Read More
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Stock 8 Code 302958 Brand PHILIPS Model 221B8LJEB/00 Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Get your best work done with the Philips 22" Full HD monitor. Crisp and vivid Full HD gives you the space and clarity to see your work. Features like height-adjustment, Flicker-free and LowBlue mode make work easy-on-the eyes.
SmartImage presets for easy optimized image settings

SmartImage presets for easy optimized image settings

SmartImage is an exclusive leading edge Philips technology that analyzes the content displayed on your screen and gives you optimized display performance. This user friendly interface allows you to select various modes like Office, Photo, Movie, Game, Economy etc., to fit the application in use. Based on the selection, SmartImage dynamically optimizes the contrast, color saturation and sharpness of images and videos for ultimate display performance. The Economy mode option offers you major power savings. All in real time with the press of a single button!

16:9 Full HD display for crisp detailed images

Picture quality matters. Regular displays deliver quality, but you expect more. This display features enhanced Full HD 1920 x 1080 resolution. With Full HD for crisp detail paired with high brightness, incredible contrast and realistic colors expect a true to life picture.
16:9 Full HD display for crisp detailed images
HDMI ensures universal digital connectivity

HDMI ensures universal digital connectivity

An HDMI-ready device has all the required hardware to accept High-Definition Multimedia Interface (HDMI) input. A HDMI cable enables high-quality digital video and audio all transmitted over a single cable from a PC or any number of AV sources (including set-top boxes, DVD players, A/V receivers and video cameras).

Built-in stereo speakers for multimedia

A pair of high quality stereo speakers built into a display device. It can be visible front firing, or invisible down firing, top firing, rear firing, etc depending on model and design.
Built-in stereo speakers for multimedia
Less eye fatigue with Flicker-free technology

Less eye fatigue with Flicker-free technology

Due to the way brightness is controlled on LED-backlit screens, some users experience flicker on their screen which causes eye fatigue. Philips Flicker-free Technology applies a new solution to regulate brightness and reduce flicker for more comfortable viewing.

LowBlue Mode for easy on-the-eyes productivity

Studies have shown that just as ultra-violet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light.
LowBlue Mode for easy on-the-eyes productivity
SmartErgoBase enables people-friendly ergonomic adjustments

SmartErgoBase enables people-friendly ergonomic adjustments

The SmartErgoBase is a monitor base that delivers ergonomic display comfort and provides cable management. The base can swivel, tilt and rotate to various angles to ensure maximum comfort. The height adjustable stand guarantees the optimal viewing level, reducing the physical strains of a long workday, while cable management reduces cable clutter and keeps the workspace neat and professional.
Key Highlights
  • 54.6 cm (21.5") LED TN
  • Full HD 1920 x 1080 pixels 16:9
  • 60 Hz 1 ms 250 cd/m² 1000:1
  • Flicker-free technology
  • E 16 kWh 13.27 W
Specifications
3D
No
AC (power) in
Yes
AC input frequency
50 - 60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
13 cm
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Audio input
No
Backlight type
W-LED
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Bundled software
SmartControl
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
VGA, HDMI, Audio (3.5mm), AC
Certification
CE Mark, FCC Class B, SEMKO, cETLus, CU-EAC, PSB, EPA, UKRAINIAN, TUV Ergo, TUV/GS, RCM, TUV/ISO9241-307, CB
Colour gamut
72%
Colour gamut standard
sRGB
Compliance certificates
RoHS, WEEE
Component video sync
Separate Sync, Sync-on-green (SOG)
Contrast ratio (dynamic)
50000000:1
Contrast ratio (typical)
1000:1
DDC/CI
Yes
Depth (with stand)
206 mm
Depth (without stand)
47 mm
Detachable stand
Yes
Digital horizontal frequency
30 - 83 kHz
Digital vertical frequency
50 - 76 Hz
Display brightness (typical)
250 cd/m²
Display diagonal
54.6 cm (21.5")
Display diagonal (metric)
54.6 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display sRGB
Yes
Display surface
Matt
Display technology
LED
DisplayPort version
1.2
DisplayPorts quantity
1
Doesn't contain
PVC/BFR, Mercury
DVI port
Yes
DVI-D ports quantity
1
Dynamic contrast ratio marketing name
SmartContrast
EasyRead mode
Yes
Energy consumption (SDR) per 1000 hours
16 kWh
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Exterior finish type
Textured
Feet colour
Black
Flicker-free technology
Yes
Front bezel colour
Black
Harmonized System (HS) code
85285210
Haze rate
25%
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone connectivity
3.5 mm
Headphone out
Yes
Headphone outputs
1
Heavy metals free
Hg (mercury)
Height (with stand)
477 mm
Height (without stand)
304 mm
Height adjustment
Yes
Horizontal scan range
30 - 83 kHz
LED indicators
Operation, Stand-by
Low Blue Light technology
Yes
LowBlue mode
Yes
Manual
Yes
Market positioning
Home
Maximum refresh rate
60 Hz
Mean time between failures (MTBF)
70000 h
Native aspect ratio
16:9
Non-operating altitude
0 - 12192 m
NTSC coverage (typical)
72%
Number of OSD languages
21
Number of speakers
2
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Simplified Chinese, Traditional Chinese, Czech, German, Dutch, English, Spanish, Finnish, French, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Swedish, Turkish, Ukrainian
On/off switch
Yes
Operating altitude
0 - 3658 m
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
0 - 40 °C
Package depth
184 mm
Package height
490 mm
Package type
Box
Package weight
6.81 kg
Package width
565 mm
Panel mounting interface
100 x 100 mm
Panel type
TN
PC Audio in
Yes
Picture enhancement
SmartImage
Pivot
Yes
Pivot angle
-90 - 90°
Pixel density
102 ppi
Pixel pitch
0.248 x 0.248 mm
Plug and Play
Yes
Post-consumer recycled plastic
85%
Power consumption (PowerSave)
8.8 W
Power consumption (standby)
0.5 W
Power consumption (typical)
13.27 W
Power supply type
Internal
Product colour
Black
Recyclable packaging material
100%
Regulatory Approvals
CE Mark; FCC Class B; SEMKO; cETLus; CU-EAC; PSB; EPA; UKRAINIAN; TUV Ergo; TUV/GS; RCM; TUV/ISO9241-307; CB
Response time
1 ms
RMS rated power
2 W
Screen shape
Flat
Stand included
Yes
Storage temperature (T-T)
-20 - 60 °C
Supplied AC adapter type
1920 x 1080 @ 60 Hz
Supported graphics resolutions
1920 x 1080 (HD 1080)
Supported video modes
1080p
Surface hardness
3H
Sustainability certificates
ENERGY STAR, TCO
Swivel angle range
-175 - 175°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 30°
Touchscreen
No
TV tuner integrated
No
USB hub version
2.0
USB Type-A downstream ports quantity
4
Vertical scan range
50 - 76 Hz
VESA Adaptive Sync support
Yes
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
47.7 cm
Viewable size, vertical
26.8 cm
Viewing angle, horizontal
170°
Viewing angle, vertical
160°
Weight (with stand)
4.55 kg
Weight (without stand)
2.65 kg
Width (with stand)
504 mm
Width (without stand)
504 mm

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Price history over the last 6 months
Philips B Line LCD monitor 221B8LJEB/00, 54.6 cm (21.5 inch), 1920 x 1080 pixels, Full HD, LED, 1 ms, Black
Current
R8,385
Lowest
R2,238
Highest
R9,483
Change 24H
+R3,354   +67%
Week
+R3,038   +57%
Month
+R3,028   +57%

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