We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
-90x90w.webp "DistriNode Ryzen 5 8500G Office PC (Radeon Integrated Graphics) — Build Your Own")
Connect the monitor to your computer using the supplied video and USB-C or USB cables to enable display, data transfer and power delivery where supported. Use the on-screen display (OSD) controls to adjust brightness, color modes and picture settings. Raise the pop-up webcam for video calls and lower it for privacy when not in use. Use the height adjustment and, if needed, VESA mount to position the screen at an ergonomic viewing angle.
For best results, connect devices that support USB-C power delivery to reduce cable clutter and enable single-cable workflows. Adjust brightness and color settings to suit ambient light, and keep the webcam retracted when not in use to protect privacy.
