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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless

Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
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R4,936
+R10 Reward
Philips 5000 series FC9550/09, 900 W, Cylinder vacuum, Dry, Bagless, 1.5 L, HEPA Philips 5000 series FC9550/09. Maximum input power: 900 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Bagless, Dust capacity: 1.5 L. Vacuum air filtering: HEPA, Dirt separating method: Cyclonic, No... Read More
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Stock 35 Code 333890 Brand PHILIPS Model FC9550/09 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Philips 5000 series FC9550/09, 900 W, Cylinder vacuum, Dry, Bagless, 1.5 L, HEPA

Philips 5000 series FC9550/09. Maximum input power: 900 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Bagless, Dust capacity: 1.5 L. Vacuum air filtering: HEPA, Dirt separating method: Cyclonic, Noise level: 77 dB. Product colour: Black

Key Highlights
  • Cylinder vacuum 1.5 L 900 W Black
  • AC
  • Dry Bagless
  • HEPA Cyclonic 77 dB
  • Dust container full indicator Operating radius: 9 m
  • Cord storage Carrying handle(s)
Specifications
AC input frequency
50 Hz
AC input voltage
220-230 V
Additional nozzle
Hard floor nozzle
Carrying handle(s)
Yes
Cleaning surfaces
Carpet, Hard floor
Cleaning type
Dry
Control type
Buttons
Cord length
6 m
Cord storage
Yes
Country of origin
China
Crevice tool
Yes
Dangerous goods
No
Depth
410 mm
Dimensions (LxWxH)
412 x 280 x 280 mm
Dirt separating method
Cyclonic
Dust capacity
1.5 L
Dust container full indicator
Yes
Dust container type
Bagless
Efficiency
99.9%
Filter model
Relevant filter variant FC8010/02
Flexible hose
Yes
Handgrip accessory storage
Yes
Height
280 mm
HEPA class
HEPA 13
Housing material
Plastic
Input power (IEC)
899 W
Manual
Yes
Maximum input power
900 W
Maximum power
900 W
Motor protection filter
Yes
Noise level
77 dB
On/off switch
Yes
Operating radius
9 m
Package depth
370 mm
Package height
490 mm
Package weight
7.64 kg
Package width
300 mm
Park/storage assist
Yes
Power control
Electronic
Power source
AC
Product colour
Black
Proper use
Home
Removable filter
Yes
Rotary wheel
Yes
Special nozzle
TriActive+ nozzle
Tube coupling
ActiveLock
Tube material
Metal
Tube parts quantity
2
Tube type
Telescopic
Type
Cylinder vacuum
User manual recycled paper
Yes
Vacuum air filtering
HEPA
Warranty period
2 year(s)
Washable filter
Yes
Weight
5.3 kg
Wheels material
Rubber
Width
275 mm

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Price history over the last 6 months
Philips 5000 series FC9550/09 vacuum 1.5 L Cylinder vacuum Dry 900 W Bagless
Current
R4,936
Lowest
R2,767
Highest
R5,233
Change 24H
+R1,917   +63%
Week
+R1,939   +65%
Month
+R2,004   +68%

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