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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black

Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
36 mo.
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
0 reviews • Write a review
R8,245
+R17 Reward
View all tasks with this monitor in 4K quality, which produces incredibly sharp imagery. In addition, this monitor's IPS panel and HDR-grade visuals, along with its Height Adjustable Stand (HAS), make for a great monitor for any task. EasySelect menu toggle key for quick on-scree... Read More
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Stock 11 Code 110853 Brand PHILIPS Model 27E1N1900AE/00 Warranty 3 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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View all tasks with this monitor in 4K quality, which produces incredibly sharp imagery. In addition, this monitor's IPS panel and HDR-grade visuals, along with its Height Adjustable Stand (HAS), make for a great monitor for any task.
EasySelect menu toggle key for quick on-screen menu access

EasySelect menu toggle key for quick on-screen menu access

The discreetly placed EasySelect Menu Toggle Key allows you to make quick and easy adjustments to monitor settings in the On-Screen Display menu.

LowBlue mode and Flicker-free easy-on-the eyes viewing

Our LowBlue Mode and Flicker-free technology have been developed to reduce eye strain and fatigue often caused by long hours in front of a monitor.
LowBlue mode and Flicker-free easy-on-the eyes viewing
Built-in stereo speakers for multimedia

Built-in stereo speakers for multimedia

A pair of high quality stereo speakers built into a display device. It can be visible front firing, or invisible down firing, top firing, rear firing, etc depending on model and design.

Connect your notebook with one USB-C cable

This Philips display features a USB type-C connector with power delivery. With intelligent and flexible power management, you can power charge your compatible device directly. Its slim, reversible USB-C allows for easy, one-cable connection. You can watch high resolution video and transfer data at a super-speed, while powering up and re-charging your compatible device at the same time.
Connect your notebook with one USB-C cable
HDMI ensures universal digital connectivity

HDMI ensures universal digital connectivity

An HDMI-ready device has all the required hardware to accept High-Definition Multimedia Interface (HDMI) input. A HDMI cable enables high-quality digital video and audio all transmitted over a single cable from a PC or any number of AV sources (including set-top boxes, DVD players, A/V receivers and video cameras).

Height-adjustable for better ergonomic comfort

The height-adjustable Ergo Base is a 'people friendly' Philips monitor base that not only tilts, but is also height adjustable, so that each user can adjust the monitor to their personal preference for maximum viewing comfort and efficiency.
Height-adjustable for better ergonomic comfort
High Dynamic Range (HDR) for more lifelike colorful visuals

High Dynamic Range (HDR) for more lifelike colorful visuals

High Dynamic Range delivers a dramatically different visual experience. With astonishing brightness, incomparable contrast and captivating color, images come to life with much greater brightness while also featuring much deeper, more nuanced darks. It renders a fuller palette of rich new colors never before seen on display, giving you a visual experience that engages your senses and inspires emotions.

Effortlessly smooth action with Adaptive-Sync technology

Gaming shouldn't be a choice between choppy gameplay or broken frames. Get fluid, artifact-free performance at virtually any framerate with Adaptive-Sync technology, smooth quick refresh and ultra-fast response time.
Effortlessly smooth action with Adaptive-Sync technology
UltraClear 4K UHD (3840x2160) resolution for precision

UltraClear 4K UHD (3840x2160) resolution for precision

These Philips displays utilize high performance panels to deliver UltraClear, 4K UHD (3840 x 2160) resolution images. Whether you are demanding professional requiring extremely detailed images for CAD solutions, using 3D graphics applications or a financial wizard working on huge spreadsheets, Philips displays will make your images and graphics come alive.

IPS LED wide view technology for image and color accuracy

IPS displays use an advanced technology which gives you extra wide viewing angles of 178/178 degree, making it possible to view the display from almost any angle. Unlike standard TN panels, IPS displays gives you remarkably crisp images with vivid colors, making it ideal not only for Photos, movies and web browsing, but also for professional applications which demand color accuracy and consistent brightness at all times.
IPS LED wide view technology for image and color accuracy

How to use

Place the monitor on a stable surface and adjust the Height Adjustable Stand to a comfortable viewing height. Connect a video source via a compatible HDMI or DisplayPort cable (check your source device for supported output). Use the built-in USB hub to attach peripherals or charge devices through the USB 3.2 Gen 1 ports. If preferred, remove the stand and mount the display on a VESA-compatible arm or bracket following the VESA mounting instructions.

Recommendations

For best image quality, set your source device to output at 3840 x 2160 resolution and enable any HDR settings available. Position the monitor to minimize glare and use the height adjustment to maintain an ergonomic viewing angle. Regularly update the graphics drivers of your source device to ensure optimal compatibility and performance.

Key Highlights
  • Office productivity and document editing
  • Photo and video review where accurate color and detail are important
  • Multimedia playback and streaming with integrated speakers
  • Multi-monitor setups or ergonomic workstations using VESA mounting
  • Screen size: 27"
  • Resolution: 3840 x 2160 (4K Ultra HD)
  • Panel type: IPS, LCD
  • Response time: 4 ms
  • Brightness (typical): 350 cd/m²
  • Contrast ratio (typical): 1000:1
  • Viewing angle: 178°
  • Built-in speakers: Yes
  • Built-in USB hub: USB 3.2 Gen 1
  • VESA mounting: Yes
  • Stand: Height Adjustable Stand (HAS)
  • Color: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adaptive synchronisation
Yes
Adjustable height (max)
10 cm
Anti-glare screen
Yes
Audio output
Yes
Backlight type
W-LED
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC, HDMI, USB Type-C to USB Type-C
Colour depth
8 bit
Compatible operating systems
Mac OS X Windows 11 / 10
Compliance certificates
RoHS
Component video sync
Separate Sync
Contrast ratio (typical)
1000:1
DDC/CI
Yes
Delta E
2
Depth (with stand)
220 mm
Depth (without stand)
54 mm
Display brightness (typical)
350 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
68.6 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display sRGB
Yes
Display technology
LCD
Doesn't contain
Lead, Mercury
Dynamic contrast ratio marketing name
Mega Infinity DCR
EasyRead mode
Yes
Energy efficiency class (SDR)
F
Exterior finish type
Textured
Fast charging
Yes
Fast charging technology
Power Delivery 3.0
Flicker-free technology
Yes
Haze rate
25%
HD type
4K Ultra HD
HDCP
Yes
HDCP version
1.4/2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Heavy metals free
Hg (mercury), Pb (lead)
Height (with stand)
492 mm
Height (without stand)
365 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
Horizontal scan range
30 - 140 kHz
LED backlight
Yes
LED indicators
Operation, Stand-by
Low Blue Light technology
Yes
LowBlue mode
Yes
Manual
Yes
Market positioning
Home
Maximum refresh rate
60 Hz
Mean time between failures (MTBF)
50000 h
Native aspect ratio
16:9
Non-operating altitude
3658 - 12192 m
Number of OSD languages
21
Number of speakers
2
Number of USB Type-C upstream ports quantity
1
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Simplified Chinese, Traditional Chinese, Czech, German, Dutch, English, Spanish, Finnish, French, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Swedish, Turkish, Ukrainian
Operating altitude
0 - 3658 m
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
0 - 40 °C
Package depth
160 mm
Package height
447 mm
Package weight
8.68 kg
Package width
780 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Philips SmartUniformity
93 - 105%
Picture enhancement
SmartImage
Pixel density
163.18 ppi
Pixel pitch
0.1554 x 0.1554 mm
Plug and Play
Yes
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
26.97 W
Power supply type
Internal
Product colour
Black
Recyclable packaging material
100%
Regulatory Approvals
CB, CE mark, TUV/ISO9241-307, TUV-BAUART, EAC, EEC RoHS, VCCI, UKCA, EMP, FCC, ICES-003
Response time
4 ms
RMS rated power
4 W
Screen shape
Flat
Stand included
Yes
Storage temperature (T-T)
-20 - 60 °C
Surface hardness
3H
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
2
USB upstream port type
USB Type-C
Vertical scan range
40 - 60 Hz
VESA mounting
Yes
Viewable size, horizontal
59.8 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
5.97 kg
Weight (without stand)
4.2 kg
Width (with stand)
613 mm
Width (without stand)
613 mm

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Price history over the last 6 months
Philips 1000 series 27E1N1900AE/00 computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels 4K Ultra HD LCD Black
Current
R8,245
Lowest
R4,497
Highest
R9,149
Change 24H
+R3,468   +73%
Week
+R3,279   +66%
Month
+R3,241   +65%

Independent reviews by tech media

itpro.comSasha
6/10

Verdict: While it's not unusual to see 27in 4K monitors start to appear around the £200 to £250 mark, you normally need to make do with limited connectivity and basic stands with limited adjustability. Luxuries such as height-adjustable stands, USB hubs, and USB-C...

Pros
  • Good sRGB and P3 color accuracy
  • 65W USB-C PD and two-port hub
  • Height adjustable stand
Cons
  • Terrible viewing angles
  • Fiddly OSD controls
  • Only two USB-A ports
Read the full review at itpro.com →

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