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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm

PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
36 mo.
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
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R5,304
+R7 Reward
Tempered Glass PanelNatural Elegance, Optimal AirflowThe ProArt PA401 Wood Edition showcases a wooden front panel that creates a distinctive, elegant style while promoting sustainability. The wood used is certified by the Forest Stewardship Council® (FSC®), and is finished using a six-stage process.... Read More
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Stock 4 Code 309140 Brand ASUS Model 90DC00M0-B39000 Warranty 3 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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Tempered Glass Panel
Natural Elegance, Optimal Airflow
The ProArt PA401 Wood Edition showcases a wooden front panel that creates a distinctive, elegant style while promoting sustainability. The wood used is certified by the Forest Stewardship Council® (FSC®), and is finished using a six-stage process. The case also boasts optimal built-in cooling, with two 160mm front fans and one 120mm rear fan, along with an integrated fan hub, enabling optimal airflow.

COOLING
Exceptional Cooling Performance
The PA401 Wood Edition features a front grille with 33% porosity to maximize airflow and ventilation. Meanwhile, built-in dual 160mm front fans efficiently deliver up to 138cfm of airflow to graphics cards and CPU coolers, and the outer ring connecting these fan blades helps reduce initial vibration. The front fans and the 120mm rear fan with PWM control yield optimal airflow, low noise, low vibration and high reliability.

Natural Elegance
Crafted Wood
Ash wood, an uncommon choice for this style of case, has been selected for its durability. The special six-stage production process used to create the front panel begins with thermowood treatment, protecting the wood from insects, humidity and heat. The panel material is then shaped to exact specification. Finally, a two-step coating elevates the unique Ash grain with a glossy finish.
The ash wood used for ProArt PA401 Wood Edition is sustainably sourced and is certified by the FSC®.

Connectivity
Flexible, Fast I/O
Connectivity options are easily accessible via the front I/O panel, including one two-section PWM control, one 20Gbps USB Type-C® port, two USB-A 3.0 ports, HD audio and a Power and Reset button lock.

Premium Fan Speed Control
With integrated PWM control, fan speed adjusts automatically, making it easy to switch between normal and working scenarios and intensive scenarios.

20Gbps USB Type-C®
The PA401 Wood Edition incorporates one 20Gbps USB Type-C port for current and future devices and connectivity with compatible motherboards.

Power and Reset Button Lock
This lock prevents the user from accidentally pressing the Power and Reset buttons.

Design
Builder-Friendly Installation
The ProArt PA401 Wood Edition optimizes the PC building experience, offering better functionality with user-focused features.

Compatibility
Compact Form, Ample Interior
The ProArt PA401 Wood Edition features two pre-installed 160mm front fans and accommodates both horizontal and vertical graphics card mounting.

Versatile Choices
To accommodate the preferences of diverse builders, the PA401 Wood Edition comes in two versions. The metal side panel version focuses on durability, whereas the tempered-glass version offers durability while providing a window for showing off internal aesthetics.

How to use

Install the motherboard and components following standard ATX case procedures, using the pre-mounted standoffs and cable-routing options. Choose horizontal or vertical GPU mounting based on your preference and ensure the two 160 mm front fans and the 120 mm rear fan are connected to the integrated PWM hub for automatic speed control. Connect the 20 Gbps USB Type-C and USB-A ports to the appropriate motherboard headers. Use the Power/Reset lock to prevent accidental presses during transport or maintenance.

Recommendations

For best thermal performance, maintain clear intake and exhaust paths—avoid obstructing the front grille—and configure the PWM fan profiles in BIOS or motherboard software to balance noise and airflow according to workload. Periodically check and clean dust filters and fan blades to preserve cooling efficiency and the wood front's finish.

Key Highlights
  • Creative workstations and content-creation builds
  • High-performance gaming PCs requiring efficient cooling
  • Compact ATX systems where interior visibility and aesthetics matter
  • Form factor: Tower (supports ATX motherboards)
  • Pre-installed fans: 2 × 160 mm front, 1 × 120 mm rear (PWM)
  • Front grille porosity: 33%
  • Front I/O: 1 × 20 Gbps USB Type-C, 2 × USB-A 3.0, HD audio, Power/Reset with lock, 2-section PWM control
  • Drive bays: 2 × 3.5", 2 × 2.5"
  • Side panel: Tempered glass
  • Material and finish: Ash wood front (FSC®-certified), black chassis
  • Dimensions (W × D × H): 225 × 412 × 503 mm
  • Weight: 8.61 kg
Specifications
Combo headphone/mic port
Yes
Depth
412 mm
Fan speed control
Yes
Form factor
Tower
Front fans diameters supported
140,160 mm
Front fans installed
2x 160 mm
HDD/SSD combo cage
Yes
Height
503 mm
Material
Tempered glass
Maximum CPU cooler height
16 cm
Maximum graphics card length
31.5 cm
Maximum PSU length
17 cm
Number of 2.5" bays
2
Number of 3.5" bays
2
Number of 5.25" bays
0
Number of expansion slots
7
Number of front fans supported (max)
2
Number of rear fans supported (max)
1
Number of top fans supported (max)
2
On/off button
Yes
Package depth
295 mm
Package height
570 mm
Package weight
10.1 kg
Package width
495 mm
Power supply included
No
Product colour
Black
Pulse-width modulation (PWM) support
Yes
Rear fans diameters supported
120 mm
Reset button
Yes
Side window
Yes
Supported HDD sizes
2.5,3.5"
Supported motherboard form factors
ATX
Top fans diameters supported
120,140 mm
Top radiator sizes supported
120,140,240 mm
Type
PC
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
1
Weight
8.61 kg
Width
225 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
PC case ASUS ProArt PA401 Wood TG PWM Tower Black — ATX, tempered glass, 2x160mm front fans, USB-C, supports GPU 31.5 cm
Current
R5,304
Lowest
R2,226
Highest
R5,725
Change 24H
+R3,049   +135%
Week
+R3,060   +136%
Month
+R3,044   +135%

Independent reviews by tech media

techpowerup.comDarksaber

Verdict: The ASUS ProArt PA401 Wood Edition retails for US$139.99 excl. taxes.

Pros
  • Excellent cooling performance
  • Two 160 mm and one 120 mm PWM fans included
  • Thicker-than-usual fans
  • Lock for power and reset button
  • Side panels secured by spring-loaded mechanism
  • Main side panel can be locked down
  • Embedded 5-port PWM hub
  • External cab
Cons
  • Its compactness makes the price harder to justify
  • Likely too compact for most of the target audience
  • Can only fit a GPU of up to 315 mm and air cooler of up to 160 mm
  • Max switch for fans not that useful for most users
  • A bit on the noisy side
  • No BTF s
Read the full review at techpowerup.com →

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