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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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NEO TOOLS 25-Piece Electrician's Tool Case Set, VDE Insulated Hand Tools with Voltage Tester, Wire Stripper, Pliers, Screwdrivers, and Accessories in Durable Plastic Carry Case

NEO TOOLS 25-Piece Electrician's Tool Case Set, VDE Insulated Hand Tools with Voltage Tester, Wire Stripper, Pliers, Screwdrivers, and Accessories in Durable Plastic Carry Case
NEO TOOLS 25-Piece Electrician's Tool Case Set, VDE Insulated Hand Tools with Voltage Tester, Wire Stripper, Pliers, Screwdrivers, and Accessories in Durable Plastic Carry Case
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R6,204
+R20 Reward
Professional electricians and maintenance technicians rely on a complete, organized set for safe work on live circuits up to 1000V. This 25-piece NEO TOOLS electrician's case delivers VDE-certified insulated hand tools in a durable plastic carry case with dedicated compartments.Key specifications25-... Read More
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Stock 20 Code 3432846 Brand NEO TOOLS Model 01-314 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Professional electricians and maintenance technicians rely on a complete, organized set for safe work on live circuits up to 1000V. This 25-piece NEO TOOLS electrician's case delivers VDE-certified insulated hand tools in a durable plastic carry case with dedicated compartments.

Key specifications

  • 25-piece set: VDE insulated screwdrivers (slotted, Phillips, Pozidriv), combination pliers, long nose pliers, diagonal cutting pliers, voltage tester, wire stripper, electrician's knife, tape measure, hex key set, insulating tape, cable ties
  • Insulation: VDE certified to 1000V AC / 1500V DC, compliant with EN 60900
  • Tool material: Chrome vanadium steel (CrV) with ergonomic multi-component handles
  • Case: Durable plastic with organized compartments for each tool
  • Certifications: VDE, GS

Why choose it

Every tool meets strict VDE insulation standards, providing reliable protection against electrical shock. The ergonomic handles reduce fatigue during long installations, while the sturdy case keeps tools secure and easy to transport between job sites.

Ideal use cases

  • Electrical installation and maintenance in residential, commercial, and industrial settings
  • Working on live circuits up to 1000V AC where insulated tools are mandatory
  • Professional electricians needing a portable, all-in-one kit
  • Apprentices and students building a compliant tool collection

Good to know

The set includes a voltage tester for quick circuit checks and a wire stripper for precise insulation removal. The case's molded compartments protect tools and keep them organized for fast access on the job.

Specifications
Batteries included
No
Batteries required
No
Brand
NEO TOOLS
Category
Tool Set
Certification
VDE, GS, EN 60900
EAN
5907558477085
Minimum order quantity
1
Model
01-314
MPN
01-314
Package type
Plastic Case
Product colour
Multicolour
Product type
Electrician's Tool Set
Products per master (outer) case
1
Quantity outer carton
1
Recommended age group
12+ years
Suggested gender
Unisex
Weight
7.66 kg
Price history over the last 6 months
NEO TOOLS 25-Piece Electrician's Tool Case Set, VDE Insulated Hand Tools with Voltage Tester, Wire Stripper, Pliers, Screwdrivers, and Accessories in Durable Plastic Carry Case
Current
R6,204
Lowest
R5,413
Highest
R6,204
Change 24H
+R782   +14%
Week
—   
Month
—   

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