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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080

Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
36 mo.
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
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R3,758
+R7 Reward
The MSI Pro MP245PG 23.8" Full HD LCD monitor (1920 x 1080) combines a 100 Hz refresh rate, 4 ms response time and IPS panel technology to deliver clear, consistent images and smooth motion. Designed with environmental considerations in mind, this eco-friendly model meets strict energy standards and... Read More
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Stock 18 Code 111656 Brand MSI Model PRO MP245PG Warranty 3 Years

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Estimated delivery Thursday, October 1
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The MSI Pro MP245PG 23.8" Full HD LCD monitor (1920 x 1080) combines a 100 Hz refresh rate, 4 ms response time and IPS panel technology to deliver clear, consistent images and smooth motion. Designed with environmental considerations in mind, this eco-friendly model meets strict energy standards and includes built-in speakers, VESA mounting compatibility and height adjustment for ergonomic use. Its slim black design fits professional workspaces and home offices.

Advantages

The monitor offers a silky-smooth 100 Hz refresh rate and quick 4 ms response for reduced motion blur, while the IPS panel provides 178° horizontal and vertical viewing angles for consistent colour reproduction. Energy-efficient operation (18 kWh per 1000 hours in SDR, energy class E) and the EyesErgo feature support user comfort and lower power consumption. Built-in speakers and VESA mounting increase setup flexibility.

Suitable for

  • Office work and productivity tasks
  • Web browsing, video playback and light multimedia editing
  • Home office and professional workstations with VESA mounting needs
  • Users who prioritise ergonomic adjustments and eye comfort

Key specifications

  • Screen size: 23.8"
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS, LCD
  • Refresh rate: 100 Hz
  • Response time: 4 ms
  • Aspect ratio: 16:9
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1300:1
  • Viewing angles: 178° / 178°
  • Built-in speakers: Yes
  • VESA mounting: Yes
  • Energy class (SDR): E; Energy consumption (SDR): 18 kWh/1000 h
  • Colour: Black

How to use

Place the MSI Pro MP245PG on a stable desk or mount it using a VESA-compatible arm. Connect the monitor to your computer using the appropriate video cable supported by your graphics output. Adjust the height and tilt to align the screen with eye level and enable EyesErgo features in the on-screen menu if available. Use the built-in speakers for basic audio or connect external speakers if higher audio quality is required.

Recommendations

For sustained comfortable use, set brightness to a level that matches your ambient lighting, enable any blue-light reduction or EyesErgo settings, take regular breaks to reduce eye strain, and ensure the monitor is mounted or positioned so the top of the screen is at or slightly below eye level.
Key Highlights
  • Office work and productivity tasks
  • Web browsing, video playback and light multimedia editing
  • Home office and professional workstations with VESA mounting needs
  • Users who prioritise ergonomic adjustments and eye comfort
  • Screen size: 23.8"
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: IPS, LCD
  • Refresh rate: 100 Hz
  • Response time: 4 ms
  • Aspect ratio: 16:9
  • Brightness (typical): 300 cd/m²
  • Contrast ratio (typical): 1300:1
  • Viewing angles: 178° / 178°
  • Built-in speakers: Yes
  • VESA mounting: Yes
  • Energy class (SDR): E; Energy consumption (SDR): 18 kWh/1000 h
  • Colour: Black
Specifications
AC adapter output voltage
12 V
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
12 cm
Adobe RGB coverage
84%
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Bezel width (bottom)
40.3 cm
Bezel width (side)
22.4 cm
Bezel width (top)
22.9 cm
Bluetooth
No
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
HDMI, Power
Certification
CB/CE
Colour depth
8 bit
Colour gamut
80%
Colour gamut standard
DCI-P3
Colour name
Black
Compatibility
PC, Mac, PS5™, PS4™, Xbox, Mobile, Notebook
Compliance certificates
CB, CE, UKCA
Contrast ratio (dynamic)
100000000:1
Contrast ratio (typical)
1300:1
Country of origin
China
DCI-P3 coverage
80%
Depth (with stand)
288.9 mm
Depth (without stand)
53.3 mm
Display brightness (typical)
300 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
LCD
DisplayPort version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
18 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
Frameless design
Yes
HD type
Full HD
HDCP
Yes
HDCP version
1.4
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4b
Headphone out
Yes
Headphone outputs
1
Height (with stand)
400.8 mm
Height (without stand)
319.7 mm
Height adjustment
Yes
Horizontal scan range
52.704 - 110.1 kHz
Housing material
Plastic
Input current
2.5 A
Low Blue Light technology
Yes
Market positioning
Business
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
89%
Number of speakers
2
NVIDIA G-SYNC
No
Package depth
125 mm
Package height
505 mm
Package type
Box
Package weight
7 kg
Package width
600 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel pitch
0.2745 x 0.2745 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Refresh rate optimizor
Yes
Response time
4 ms
Response time (MPRT)
1 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
sRGB coverage (typical)
102%
Stand included
Yes
Supported graphics resolutions
1920 x 1080 (HD 1080)
Sustainability certificates
ENERGY STAR, EPEAT Silver, Forest Stewardship Council (FSC)
Swivel angle range
-30 - 30°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
Vertical scan range
48 - 100 Hz
VESA Adaptive Sync support
No
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Warranty period
3 year(s)
Weight (with stand)
4.62 kg
Weight (without stand)
2.76 kg
Wi-Fi
No
Wi-Fi Direct
No
Width (with stand)
539.8 mm
Width (without stand)
539.8 mm

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Price history over the last 6 months
Monitor MSI Pro MP245PG 23.8 inch Full HD LCD 1920 x 1080
Current
R3,758
Lowest
R2,106
Highest
R3,758
Change 24H
+R1,635   +77%
Week
+R1,199   +47%
Month
—   

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